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Jackpocket Jobs (NOW HIRING)

DraftKings

Operations Associate, Jackpocket

Tempe, AZ

$19/hr

The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage ...

DraftKings

Operations Supervisor, Jackpocket

Newburgh, NY · On-site

$23.08 - $28.85/hr

The Crown Is Yours As an Operations Supervisor, you'll lead a team at the heart of our innovative lottery courier product, Jackpocket. You'll oversee daily lottery courier operations, ensuring smooth ...

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Jackpocket information

What is the difference between Jackpocket vs Lottery Retailer?

AspectJackpocketLottery Retailer
CredentialsNone required for users; license needed for retailersMust have a valid retail license and permits
Work EnvironmentOnline platform, mobile appPhysical retail location
Industry UsageOnline lottery ticket delivery serviceIn-person lottery ticket sales
Common Search/ComparisonYesNo

Jackpocket is an online lottery ticket courier service that allows users to purchase tickets via a mobile app, while a Lottery Retailer sells physical tickets at a brick-and-mortar location. Jackpocket offers convenience and digital access, whereas Lottery Retailers operate in physical stores. Both roles are integral to the lottery industry but serve different functions and environments.

What cities are hiring for Jackpocket jobs? Cities with the most Jackpocket job openings:
What states have the most Jackpocket jobs? States with the most job openings for Jackpocket jobs include:
What job categories do people searching Jackpocket jobs look for? The top searched job categories for Jackpocket jobs are:
Jackpocket jobs near you
Infographic showing various Jackpocket job openings in the United States as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.
Operations Associate, Jackpocket

Operations Associate, Jackpocket

DraftKings

Reynoldsburg, OH • On-site

$19/hr

Full-time

Posted 26 days ago

DraftKings rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

3rd of 15 rated gambling companies

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.

What you'll do as an Operations Associate

  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.

  • Keep our systems updated with real-time customer order statuses and tracking information.

  • Streamline and organize workflows to meet daily objectives and hit deadlines.

  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.

  • Step in to support various operational projects as they arise, contributing to the team's overall success.

What you'll bring

  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

  • Exceptional customer service, communication, and time management skills.

  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

The US base salary range for this full-time position is $19.00 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Join Our Team

We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

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