Sales Associate
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Durham, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Durham, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Chapel Hill, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Chapel Hill, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Cary, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Cary, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Durham, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Durham, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Cary, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Cary, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Smithfield, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Smithfield, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Durham, NC · On-site
$17.75 - $22.30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations * Medical and Prescription coverage Full-Time * ...
Durham, NC · On-site
$17.75 - $22.30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations * Medical and Prescription coverage Full-Time * ...
Raleigh, NC · On-site
$17.75 - $22.30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations * Medical and Prescription coverage Full-Time * ...
Raleigh, NC · On-site
$17.75 - $22.30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations * Medical and Prescription coverage Full-Time * ...
Durham, NC · On-site
$17.75 - $22.30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations * Medical and Prescription coverage Full-Time * ...
Durham, NC · On-site
$17.75 - $22.30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations * Medical and Prescription coverage Full-Time * ...
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Durham, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Durham, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Cary, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations Hourly Range: $13.50 - $15.52 At J.Crew Group (JCG ...
Cary, NC · On-site
$13.50 - $15.52/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations Hourly Range: $13.50 - $15.52 At J.Crew Group (JCG ...
Cary, NC · On-site
$13.50 - $16.90/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Cary, NC · On-site
$13.50 - $16.90/hr
Retirement
Crew, J. Crew Factory, and Madewell * Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching donations See our full list of benefits here Note ...
Durham, NC · On-site
$24 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Crew, J. Crew Factory, and Madewell * Competitive Paid Time Off (PTO) plan, including paid holidays * 401(k) plan with company matching donations * Medical, dental, prescription, vision, and life ...
New
Durham, NC · On-site
$24 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Crew, J. Crew Factory, and Madewell * Competitive Paid Time Off (PTO) plan, including paid holidays * 401(k) plan with company matching donations * Medical, dental, prescription, vision, and life ...
New
Durham, NC · On-site
$24 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Crew, J. Crew Factory, and Madewell * Competitive Paid Time Off (PTO) plan, including paid holidays * 401(k) plan with company matching donations * Medical, dental, prescription, vision, and life ...
New
Durham, NC · On-site
$24 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Crew, J. Crew Factory, and Madewell * Competitive Paid Time Off (PTO) plan, including paid holidays * 401(k) plan with company matching donations * Medical, dental, prescription, vision, and life ...
New
$11.68 - $12.34
5% of jobs
$12.34 - $13
7% of jobs
$13 - $13.66
10% of jobs
$13.71 is the 25th percentile. Wages below this are outliers.
$13.66 - $14.32
34% of jobs
$14.78 is the 75th percentile. Wages above this are outliers.
$14.32 - $14.98
27% of jobs
$14.98 - $15.63
7% of jobs
$15.63 - $16.29
0% of jobs
$16.29 - $16.95
1% of jobs
$16.95 - $17.61
1% of jobs
$17.61 - $18.27
3% of jobs
$18.27 - $18.93
4% of jobs
$11
$14
$18
To thrive at J Crew Factory, you need strong customer service abilities, basic retail math skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking platforms, and retail merchandising tools is often required. Excellent teamwork, communication skills, and adaptability help candidates excel in a dynamic retail environment. These qualities ensure effective store operations, positive customer experiences, and support for sales goals.
A J.Crew Factory job typically involves working in one of the brand's outlet stores, assisting customers with purchases, stocking merchandise, and maintaining store appearance. Positions range from sales associates to management, each focusing on delivering excellent customer service and driving sales. Employees often enjoy a team-oriented environment, flexible scheduling, and employee discounts.
A typical shift at J Crew Factory involves greeting customers, assisting them with product selections, restocking merchandise, operating the register, and maintaining store cleanliness. Team members often work closely together, especially during busy periods or sales events, to ensure the store runs smoothly and customers receive excellent service. Shifts may vary in length and can include evenings, weekends, or holidays, depending on store needs. Flexibility and a positive attitude are valued, as associates may rotate between sales floor and stockroom duties throughout the day.

7.0
Based on 62 frontline employees who took The Breakroom Quiz
18th of 104 rated fashion retailers
Our Story
J.Crew gets you dressed every day, for every occasion.
Since 1983, we've been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view-it's no wonder we've been in your closet for four decades and counting.
Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes-we're proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.
Job Summary
As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.
What You'll Do
Provide a seamless and authentic customer experience that is an extension of the brand.
Drive sales while exceeding selling and service expectations for our customers.
Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
Share customer feedback and insights with the management team.
Who You Are
Are at least 18 years old.
Passionately support our brand, customers, and teams.
Stay up to date with current fashion trends and industry developments.
Embrace teamwork, flexibility, and courtesy while executing tasks.
Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
Have scheduling flexibility, including nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some Perks and Benefits
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Entertainment, travel, fitness, and mobile technology discounts
401(k) plan with company matching donations
See our full list of benefits here
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $13.50 - $15.52At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate'sgeographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCGis creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
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Apparel and accessories stores
10,000+ Employees
New York, NY, US
1983