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Ivr Engineer Jobs in California (NOW HIRING)

Forhyre

Test Automation - Manager

Sunnyvale, CA

$54 - $71.25/hr

... bot/IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing ... Drive the adoption of best software engineering practices including CI/CD and automated testing.

Forhyre

Test Automation - Manager

Los Angeles, CA · On-site

$49.50 - $65.50/hr

... bot/IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing ... Drive the adoption of best software engineering practices including CI/CD and automated testing.

Forhyre

Test Automation - Manager

San Francisco, CA · On-site

$54.25 - $71.50/hr

... bot/IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing ... Drive the adoption of best software engineering practices including CI/CD and automated testing.

Vapi

Solutions Engineer - SF

San Francisco, CA · On-site

The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth * The customers ... Customers want to understand how Vapi fits into real production workflows like IVR replacement ...

interface.ai

Sales Engineer

San Francisco, CA · On-site

Preferred : • Background in CCaaS, conversational AI, IVR/telephony, or contact center software ... prompt engineering with generative AI -- to build sharper demos, faster RFP responses, and more ...

interface.ai

Sales Engineer

San Francisco, CA · On-site

Bachelor's degree in Computer Science, Engineering, or a related technical field. * 5-10 years in ... Background in CCaaS, conversational AI, IVR/telephony, or contact center software strongly ...

ServiceTitan

Voice Operations Engineer

Glendale, CA · On-site +1

Experience with PBX and IVR routing concepts in an enterprise or hosted environment. * Bachelor's degree in Computer Science, Network Engineering, or a related field (or equivalent professional ...

NWN Carousel

Senior Engineer - Genesys Cloud

Exeter, CA · On-site +1

$107K - $147K/yr

NWN.ai. Responsibilities The Senior Engineer - Genesys Cloud is responsible for the design ... Configure and implement Genesys Cloud features including voice, digital channels, IVR/Architect ...

Bowhead

Sr. VoIP Communications Engineer

San Diego, CA · On-site

$120K - $150K/yr

Overview SR. VoIP COMMUNICATIONS ENGINEER (PACMED): Bowhead seeks a Sr. VoIP Communications ... Proficiency designing dial plans, IVR flows, queue logic, and call routing policies * Strong ...

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Ivr Engineer information

What is an IVR engineer?

An IVR Engineer is a technology professional who designs, develops, and maintains Interactive Voice Response (IVR) systems. These systems allow callers to interact with a company's phone system via voice or keypad inputs, automating tasks such as customer support, account inquiries, and information retrieval. IVR Engineers work with telephony platforms, scripting languages, and APIs to create seamless automated call flows. They are also responsible for troubleshooting, optimizing, and ensuring the IVR system meets the business needs and provides a positive user experience.

What are the key skills and qualifications needed to thrive as an IVR engineer, and why are they important?

To thrive as an IVR Engineer, you need a solid understanding of telephony systems, VoIP technologies, and programming languages like Java or Python, typically backed by a degree in computer science or a related field. Familiarity with IVR platforms (such as Genesys, Avaya, or Cisco), SIP protocols, and relevant certifications (like CCNA or specific IVR vendor credentials) is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with cross-functional teams and address user needs. These skills ensure reliable and user-friendly IVR solutions that enhance customer experience and optimize business operations.

What are some common challenges an IVR engineer faces when integrating new systems with existing telephony infrastructure?

IVR Engineers often encounter challenges related to compatibility and seamless integration when connecting new IVR solutions to legacy telephony systems. These can include dealing with outdated hardware, inconsistent data formats, and varying communication protocols. To address these issues, IVR Engineers work closely with IT, network, and telecom teams to conduct thorough assessments, perform rigorous testing, and develop custom middleware if necessary. Overcoming these challenges is essential to ensure reliable call routing and a smooth caller experience.

What is the difference between Ivr Engineer vs VoIP Engineer?

AspectIvr EngineerVoIP Engineer
Required CredentialsBachelor's in Computer Science or Telecommunications, certifications like CCNA, CCNPBachelor's in Computer Science, certifications like CCNA, CCNP, or VoIP-specific courses
Work EnvironmentTelecommunications companies, call centers, service providersIT firms, telecom providers, enterprise networks
Industry UsageDesigning and maintaining IVR systems for customer interactionImplementing and managing VoIP solutions for voice communication
Common Search/ComparisonYesYes

While both Ivr Engineers and VoIP Engineers work within telecommunications and require similar certifications, Ivr Engineers focus on developing and maintaining interactive voice response systems used for customer service automation. VoIP Engineers specialize in deploying and managing voice over IP solutions for seamless voice communication over networks. The roles often overlap but serve distinct functions within the telecom industry.

What are popular job titles related to Ivr Engineer jobs in California?

For Ivr Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Ivr Engineer jobs in California look for?

The top searched job categories for Ivr Engineer jobs in California are:

What cities in California are hiring for Ivr Engineer jobs?

Cities in California with the most Ivr Engineer job openings:

Ivr Engineer jobs near you
Infographic showing various Ivr Engineer job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution.

Test Automation - Manager

Forhyre

Sunnyvale, CA

$54 - $71.25/hr

Full-time

Re-posted 29 days ago

Job description

We are currently seeking a highly skilled and experienced Test Automation Manager.

As the Test Automation Manager, you will be responsible for leading and managing our automation testing efforts. Your extensive experience in automation testing, along with your proficiency in various automation tools and frameworks, will be essential in ensuring the quality and efficiency of our software testing processes.

Responsibilities:

  1. Lead and manage the test automation team, providing guidance and support in implementing effective automation strategies.
  2. Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA Testing, SAP Worksoft, Service Now, Talos, Test complete, Tosca, UFT, Voice bot/IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT), PS Testing, Rest Assured, RPA Testing, SOAP UI, Voice bot/IVR Testing, Web services Testing-SOAP UI.
  3. Utilize your expertise in Karate framework to build and enhance automation testing capabilities.
  4. Collaborate with cross-functional teams to analyze software requirements and design test cases accordingly.
  5. Drive the adoption of best software engineering practices including CI/CD and automated testing.
  6. Stay updated with the latest advancements in automation testing tools and platforms.
  7. Provide leadership in innovation and adoption of leading test platforms/solutions.
  8. Train and mentor team members on automation testing best practices.
  9. Monitor and report on the progress and performance of automation testing activities.

Requirements:

  1. 8-12 years of experience in automated testing, with at least 5 years focused specifically on automation testing.
  2. Proficiency in building automation frameworks and writing automation test scripts using Java.
  3. Strong understanding of Java/J2EE development to design, implement, and triage defects or issues.
  4. Expertise in Karate framework is mandatory.
  5. Familiarity with leading tools such as Maven, Jenkins, Bitbucket/Git Repos.
  6. Proven ability to build automation testing frameworks from scratch using tools like Karate, Selenium, Cucumber, Rest Assured, etc.
  7. Solid understanding of good software engineering practices including CI/CD and automated testing.
  8. Excellent problem-solving skills and attention to detail.
  9. Strong leadership abilities and the ability to effectively manage a team.

If you are a highly motivated and experienced Test Automation Manager looking for an exciting opportunity in an innovative environment, we encourage you to apply. Please submit your resume and cover letter outlining your relevant experience and qualifications.