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Itsm Tool Engineer Jobs (NOW HIRING)

SAIC

Cloud Engineer

Scott Air Force Base, IL · On-site

$80K - $120K/yr

Knowledge of IT Service Management (ITSM) tool suites and familiarity with Active Directory forests ... engineering, intelligence, and enterprise information technology markets. SAIC is Redefining ...

Mondo

IT Support Engineer

San Francisco, CA · On-site

$55 - $65/hr

... ITSM tool and consistent queue management practices Excellent in-person communication and customer service skills, with comfort supporting both executives and engineers Preferred Qualifications:

MX1

Senior Agent, Global EUC

Mclean, VA · On-site

$61K - $90K/yr

Associate's Degree in in Information and Communications Technology (ICT), Computer Science, Computer Engineering or equivalent or 3 years applicable work experience * Experience with ITSM tool ...

Noblesoft Technologies

Oracle DBA

Dallas, TX · On-site

$50.25 - $68.25/hr

Prior experience of working in a DevOps / Agile environment will be an advantage. * Working knowledge on ITSM tool - JIRA * Knowledge on Cloud technologies like - Azure or AWS

SES

Senior Agent, Global EUC

Mclean, VA · On-site

$61K - $90K/yr

Associate's Degree in in Information and Communications Technology (ICT), Computer Science, Computer Engineering or equivalent or 3 years applicable work experience * Experience with ITSM tool ...

SES

Senior Agent, Global EUC

Mclean, VA · On-site

$61K - $90K/yr

Associate's Degree in in Information and Communications Technology (ICT), Computer Science, Computer Engineering or equivalent or 3 years applicable work experience * Experience with ITSM tool ...

Bravium Consulting

Senior ServiceNow Developer

$55.25 - $76/hr

... of an ITSM tool. * 4+ years experience in ServiceNow development - experience should include ... programming languages: JavaScript, PHP, C, Java, Perl, HTML or HTML 5. * Generating detailed ...

Bravium Consulting

Senior ServiceNow Developer

$55.25 - $76/hr

... of an ITSM tool. * 4+ years experience in ServiceNow development - experience should include ... programming languages: JavaScript, PHP, C, Java, Perl, HTML or HTML 5. * Generating detailed ...

Inserso Corporation

$39.75 - $54.75/hr

ServiceNow Developer - Senior Other Area(s) Remote , Arizona Full-Time Aug 4, 2026 The ServiceNow ... similar ITSM tool. * 2 years of experience writing and debugging scripts in languages such as ...

AA2IT

Sr Software Engineer

Hilliard, OH · On-site

$115K - $152K/yr

AA2IT is seeking a Sr Software Engineer to be responsible for system analysis, design, development ... Net/ Visual Studio skillsets • HTML • C# • Python • R ITSM tool • IT Operations ...

AGE Solutions LLC

Systems Engineer

Tracy, CA · On-site

... ITSM) tool, updating tickets daily and ensuring that all relevant information is captured in work notes. Qualifications : Required : • Minimum of three (3) years of professional engineering ...

AGE Solutions

Systems Engineer

Tracy, CA · Hybrid

$105K/yr

The Systems Engineer is responsible for the provisioning, configuration, operation, and maintenance ... Create, update, and close tickets in the IT Service Management (ITSM) tool, updating tickets daily ...

AGE Solutions

Systems Engineer

Dayton, OH

$100K/yr

The Systems Engineer is responsible for the provisioning, configuration, operation, and maintenance ... Create, update, and close tickets in the IT Service Management (ITSM) tool, updating tickets daily ...

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Itsm Tool Engineer information

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How much do itsm tool engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for itsm tool engineer in the United States is $109,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $123,000.00 per year, depending on experience, location, and employer.

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For Itsm Tool Engineer jobs, the most frequently searched job titles are:

Infographic showing various Itsm Tool Engineer job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 1% Temporary, and 3% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $109,987 per year, or $52.9 per hour.

Cloud Engineer

Scott Air Force Base, IL • On-site

SAIC
IT Services • 10K+ employees
Learn more about SAICexternal

$80K - $120K/yr

Other

This job post has expired today. Applications are no longer accepted.

SAIC rating

7.6

Company rating: 7.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

Job description

Job ID: 2614012
Location: Scott Afb, IL, US
Date Posted: 2026-06-25
Category: Information Technology
Subcategory: Cloud Comp Engr
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: Interim_Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: ORA_ON_SITE
Description
SAIC is seeking a skilled and motivated Cloud Engineer to join our team in supporting an IT Service Management (ITSM) effort for the U.S. Transportation Command (USTRANSCOM) located at Scott Air Force Base (AFB), Illinois. Be part of the prestigious MITS (Managed Information Technology Services) contract, where innovation and modernization meet the critical demands of a Combatant Command tasked with enabling global logistics and mobility.
This is a career-defining opportunity to provide strategic, technical, and hands-on cloud engineering expertise to TCJ6, USTRANSCOM's tech-forward Command, Control, Communications & Cyber Systems Directorate. You'll play a pivotal role in supporting the operations, optimization, security, and modernization of mission-critical infrastructure, applications, and systems.
Responsibilities:
  • Plan, design, and implement next-generation commercial cloud architectures with a focus on security, scalability, resiliency, and operational excellence.
  • Lead the migration, re-platforming, and integration of applications into cloud environments, focusing on modernization, automation, and process improvement.
  • Apply your expertise in tools such as AWS, Azure, Linux, scripting languages like PowerShell/bash, and ITSM tools to create efficiencies that enable mission success.
  • Ensure adherence to DoD cloud computing policies (e.g., guidelines for IL5/IL6 Commercial Cloud Service Offerings).
  • Take an active role in testing, troubleshooting, and optimizing complex cloud/virtualization systems while keeping pace with technological advancements.

You'll also have the opportunity to:
  • Conduct strategic analysis and provide actionable recommendations to maximize performance while minimizing costs.
  • Assist with configuration management, hardening system security controls, and leveraging Active Directory forests, Group Policies, and STIGs to enforce compliance standards.
  • Operate as a trusted technical advisor, consulting senior leadership while showcasing your expertise on scalable cloud solutions in high-stakes, mission-critical environments.

This role offers flexibility with Monday-Friday daytime hours while also offering opportunities to support response efforts during emergencies or planned after-hours events.
Qualifications
Required Qualifications:
  • Bachelor's Degree (BS/BA) and 2+ years of experience in cloud engineering, IT systems, or related fields.
  • Active DoD Secret Clearance.
  • Current certifications:
  • AWS Cloud Engineer Certification and experience operating AWS environments.
  • IAT Level II certification (e.g., Security+, CECCNA-Security, CySA+ **, GICSP, GSEC, or SSCP).
  • Computing Environment Certification for Cloud technologies (AWS, Azure, Oracle, etc.). Azure certifications preferred.
  • Expertise in AWS GovCloud services and IL5/IL6 environments.
  • Hands-on experience with Red Hat Enterprise Linux (RHEL) and proficiency in command-line administration.
  • PowerShell/Bash experience for scripting and automation.
  • Knowledge of IT Service Management (ITSM) tool suites and familiarity with Active Directory forests, enclave domain systems, and security measures like STIGs.
  • This project-oriented role also values individuals with excellent communication skills who thrive in collaborative, multifaceted environments focused on high-level mission success.

Why Scott Air Force Base?
Located near St. Louis, Scott AFB combines the opportunities of a tech-focused military base with the welcoming atmosphere of the Midwest. You'll enjoy:
  • World-Class Collaboration: Scott AFB is known for its mission-critical role in U.S. military logistics, offering exposure to some of the most advanced IT and cybersecurity initiatives in the defense sector.
  • Accessible Location: With proximity to St. Louis, enjoy the benefits of city living with an affordable cost of living and family-friendly amenities.
  • Community of Excellence: Join a workforce powered by innovation, dedication, and a commitment to success where your ideas can shape the future of DoD cloud transformation.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .

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