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Itsm Tool Engineer Jobs (NOW HIRING)

ITSM Tool Manager (ServiceNow)

Waukegan, IL · On-site

$51.25 - $70.50/hr

ITSM Tool Manager (ServiceNow) Location: Waukegan, IL Duration: 6+ Months ONLY GC OR CITIZENS BGV ... developers Good Exposure of integration of ServiceNow with various ITSM and other tools. Content ...

... with programmers to tune Database querying code and developing procedures to improve data integrity and quality Understand the ITSM tool, end to end, in order to develop custom reporting that will ...

Collaborate with Incident and Change Management teams, engineers, architects, developers, and ... ITSM tool (e.g., ServiceNow, Salesforce Service Cloud). Knowledge Management & Preventative ...

Service Desk Engineer Job Location: Scottsdale, AZ Job Type: Contract * Provide L1 technical ... Document all incidents, problems, and resolutions in the ITSM tool accurately. * Maintain a strong ...

... automation engineers, ITSM platform administrators, and reporting/analytics specialists, and serving as the platform owner for the ITSM tool of record. Key responsibilities include but are not ...

... automation engineers, ITSM platform administrators, and reporting/analytics specialists, and serving as the platform owner for the ITSM tool of record. Key responsibilities include but are not ...

Company Description We are a Digital Product Engineering company that is scaling in a big way! We ... Logging calls into Customer Relationship Manager (CRM) IT Service Management (ITSM) tool ...

Company Description We are a Digital Product Engineering company that is scaling in a big way! We ... Logging calls into Customer Relationship Manager (CRM) IT Service Management (ITSM) tool ...

... ITSM) tool • Researching required information using available resources such as knowledge base, workflows, and defined scripts. • Identifying customer problem and following the script to provide ...

... ITSM) tool • Researching required information using available resources such as knowledge base, workflows, and defined scripts. • Identifying customer problem and following the script to provide ...

... ITSM) tool • Researching required information using available resources such as knowledge base, workflows, and defined scripts. • Identifying customer problem and following the script to provide ...

Company Description We are a Digital Product Engineering company that is scaling in a big way! We ... ITSM) tool • Researching required information using available resources such as knowledge base ...

Company Description We are a Digital Product Engineering company that is scaling in a big way! We ... Logging calls into Customer Relationship Manager (CRM) IT Service Management (ITSM) tool ...

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Itsm Tool Engineer information

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$54K

$110K

$163.5K

How much do itsm tool engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for itsm tool engineer in the United States is $109,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $123,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Itsm Tool Engineer jobs?

For Itsm Tool Engineer jobs, the most frequently searched job titles are:

Infographic showing various Itsm Tool Engineer job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 1% Temporary, and 3% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $109,987 per year, or $52.9 per hour.

ITSM Tool Manager (ServiceNow)

Waukegan, IL • On-site

Info-Ways
IT Services • 51 - 200 employees

$51.25 - $70.50/hr

Contractor

Re-posted 16 days ago


Job description

Company Description

IT

Job Description

Role: ITSM Tool Manager (ServiceNow)
Location: Waukegan, IL
Duration: 6+ Months
ONLY GC OR CITIZENS
BGV will be done for the selected candidates.
Designation
Technical Specialist or above
Experience
7+ Years of relevant work experience Candidate should have good Admin.
Configuration / Development knowledge of:-
Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB , Service Requests and SLM
Experience in managing team of developers
Good Exposure of integration of ServiceNow with various ITSM and other tools.
Content Management: - developing ESS page.
UI Actions / UI policy / Access Control Lists, etc.
Writing various Server side scripts using Script Includes.
Configured License Management module for necessary Compliance check.
Used ACL's for controlling the security mechanism in Service Now
Domain Separation and designing the Process and data flow within various domains
Experience with Web technologies/AJAX
Developing Composite Service Requests within Service catalog Module
Experience in different Integrations using web-services / MID Server, etc.
Configuring complex reports
Please respond with your word resume and requested details:
Full Name :
Work Authorization:
Contact Number :
Email ID :
Skype ID:
Current location:
Willing to relocate :
Rate/hr :

Additional Information

All your information will be kept confidential according to EEO guidelines.


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About Infoways

Sourced by ZipRecruiter

Whatever your ultimate Infor Platform destination, Infoways is vested in delivering support services that are scalable, and flexible, to your organization’s specific requirements. We create client centric teams that replicate your methodology and processes supported by our network of over 40,000 resources we deliver to meet your organization's requirements. Our tailored Service,Support scenarios include Customizations, Integration, implantation, migrations, and testing, across multiple GEOs.

Industry

It services and software development

Company size

51 - 200 Employees

Headquarters location

Langhorne, PA, US