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Itsm Service Delivery Jobs (NOW HIRING)

Apex Informatics

ITSM Service Delivery

Service Level and Availability Management - ITSM Service Delivery Overview: The Global Hosting Service Delivery team is responsible for managing Infrastructure Operations, including Major Incident ...

Apex Informatics

ITSM Service Delivery

Service Level and Availability Management - ITSM Service Delivery Overview: The Global Hosting Service Delivery team is responsible for managing Infrastructure Operations, including Major Incident ...

Scigon Solutions

ITSM / Service Desk Lead

Oak Brook, IL · On-site

$93K - $125K/yr

ITSM / Service Desk Lead Salary: $93,750-$125,000 Position Summary The ITSM / Service Desk Lead is ... Service Delivery Governance * Provide oversight of corporate L2 support and service delivery ...

SCIGON Solutions

ITSM / Service Desk Lead

Oak Brook, IL · On-site

$93K - $125K/yr

Overview: ITSM / Service Desk Lead Salary: $93,750-$125,000 Position Summary The ITSM / Service ... Service Delivery Governance * Provide oversight of corporate L2 support and service delivery ...

SCIGON

ITSM / Service Desk Lead

Oak Brook, IL · On-site

The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service ... Service Delivery Governance * Provide oversight of corporate L2 support and service delivery ...

Northern Trust

ITSM Service Excellence Leader

Chicago, IL

$15.50 - $18/hr

... service. Northern Trust is seeking a senior ITSM leader and ITIL expert to lead the automation ... Enable safe, fast, and repeatable execution in a continuous delivery and improvement environment

Northern Trust

ITSM Service Excellence Leader

Chicago, IL · On-site

$15.50 - $18/hr

... service. Northern Trust is seeking a senior ITSM leader and ITIL expert to lead the automation ... Enable safe, fast, and repeatable execution in a continuous delivery and improvement environment

ClifyX

Service Now Lead

San Antonio, TX · On-site

$14.50 - $19/hr

ITSM Service Catalog Scoped Applications Flow Designer Workflow REST API Integrations Should be able to deliver their own stories along with required mentoring to all other team members Guiding ...

Via Logic LLC

Service Delivery Manager

Camp Springs, MD · On-site

The Digital Sector is focused on delivering performance-based IT services and repeatable solutions ... Develop new and modify existing ITSM service request templates in collaboration with Remedy and ...

Leidos

Service Delivery Manager

Camp Springs, MD · On-site

$116K - $210K/yr

The Digital Sector is focused on delivering performance-based IT services and repeatable solutions ... Develop new and modify existing ITSM service request templates in collaboration with Remedy and ...

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Itsm Service Delivery information

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How much do itsm service delivery jobs pay per year?

As of Sep 9, 2026, the average yearly pay for itsm service delivery in the United States is $91,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Itsm Service Delivery jobs?

Cities with the most Itsm Service Delivery job openings:

Infographic showing various Itsm Service Delivery job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $91,199 per year, or $43.8 per hour.

ITSM Service Delivery

Remote

Apex Informatics
IT Services • 1 - 10 employees
Learn more about Apex Informaticsexternal

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Re-posted 19 days ago

Job description

Job Description
Service Level and Availability Management - ITSM Service Delivery
Overview:
The Global Hosting Service Delivery team is responsible for managing Infrastructure Operations, including Major Incident Management, Problem (RCA) Management, Enterprise Change Management, and PagerDuty. Additionally, we are building new service offerings around Service Level Management and Availability Management. The ideal candidate will have strong Infrastructure, Cloud, and Operations experience in enterprise environments and possess deep subject matter expertise in Service Level Management and Availability Management. This person will require strong technical capabilities and confident communication skills. They must be able to multitask in a fast-paced environment with short timelines and high visibility from our clients and internal customers. This person will interface with Infrastructure Architects, Application Development within the Business Units, and Senior Leadership.
The ideal candidate will be comfortable communicating at all levels and have a broad technical understanding as well as specific, in-depth knowledge of implementing Service Level and Availability Management. This person should be able to gather requirements, ask appropriate questions, and have above-average communication skills, as well as project management and presentation skills. Strong PowerBI skills are required. This person must be able to conceptualize and translate their vision as well as quickly progress to implementation.

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