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Itsm Engineer Jobs in Spring Valley, CA (NOW HIRING)

Saalex

Information Technology Manager

San Diego, CA

$145K - $200K/yr

Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test ... Direct implementation of IT service management (ITSM) practices aligned with ITIL frameworks.

Vrtx

Director, San Diego Technology

San Diego, CA · On-site

Lead, develop, and retain a highly effective Lab Engineering Support organization, leveraging ... Deep understanding of enterprise technology operations, cyber security, ITSM, and system lifecycle ...

Centurum, Inc

Logistician III (SATCOM)

San Diego, CA · On-site

$38 - $47/hr

... ITSM) forms. Coordinating Installation Check Out Spares (INCOS) support to include COLTS updates ... Engineering/Systems Management Data, Developing Logistics Plans and Procedures, and Developing ...

New

Centurum

Logistician III (SATCOM)

San Diego, CA · On-site

$38 - $47/hr

... ITSM) forms. Coordinating Installation Check Out Spares (INCOS) support to include COLTS updates ... Engineering/Systems Management Data, Developing Logistics Plans and Procedures, and Developing ...

New

Deloitte

ServiceNow - Senior Manager

San Diego, CA · On-site

BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information ... ITSM, ITAM, CMDB, and automation workflows. * Drive continuous improvement by applying industry ...

Deloitte

Senior Manager - ServiceNow

San Diego, CA · On-site

BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information ... ITSM, ITAM, CMDB, and automation workflows. * Drive continuous improvement by applying industry ...

Saic

Senior Principal Cloud Architect

San Diego, CA · On-site

$160 - $200/hr

Collaborate with software engineering, data engineering, and data science teams to ensure cloud ... Knowledge of an IT Service Management (ITSM) tool suite * Experience with AWS Workspaces or ...

Deloitte

AI Datacenter Associate VP

San Diego, CA · Hybrid

AI & Engineering leverages innovative engineering capabilities to build, deploy, and operate ... via ITSM tools (ServiceNow), and ensuring compliance with enterprise security and governance ...

Qualcomm

ServiceNow Product Owner

San Diego, CA · On-site

$115 - $173/hr

Partner closely with ServiceNow architects and developers on the platform team to ensure design ... depth across ITSM, SPM, APM/EA, IRM, HAM, SPO, Now Assist, and core ServiceNow platform ...

Qualcomm

ServiceNow Product Owner

San Diego, CA · On-site

Partner closely with ServiceNow architects and developers on the platform team to ensure design ... depth across ITSM, SPM, APM/EA, IRM, HAM, SPO, Now Assist , and core ServiceNow platform ...

Siltt LLC

NOC Incident Manager

San Diego, CA · On-site

$89 - $116/hr

Coordinate escalation to L2/L3 engineering, vendors, or facilities teams to accelerate fault ... Familiarity with network infrastructure, monitoring systems, and ITSM tools (ServiceNow, SolarWinds ...

New

OWT Global LLC

IT Project Manager

San Diego, CA

$104K - $123K/yr

... Engineering Support, RDT&E, Technical Program & Project Management, logistics, maintenance ... Hands-on experience with ServiceNow SPM, IT Service Management (ITSM), and Agile tools.

OWT Global, LLC

IT Project Manager

San Diego, CA · On-site

$110 - $170/hr

... Engineering Support, RDT&E, Technical Program & Project Management, logistics, maintenance ... Hands‑on experience with ServiceNow SPM, IT Service Management (ITSM), and Agile tools.

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Showing results 41-60

All JobsItsm Engineer JobsItsm Engineer Jobs in Spring Valley, CA

Itsm Engineer information

See Spring Valley, CA salary details

$37.9K

$89.2K

$139.7K

How much do itsm engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for itsm engineer in Spring Valley, CA is $89,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $99,800.00 per year, depending on experience, location, and employer.

What is an ITSM engineer?

ITSM Engineers are professionals who specialize in implementing, managing, and optimizing IT Service Management (ITSM) frameworks and tools within organizations. They ensure that IT services align with business needs by designing workflows, automating processes, and supporting ITSM platforms like ServiceNow, BMC Remedy, or Cherwell. Their responsibilities often include configuring service catalogs, managing incidents and requests, and improving service delivery through best practices based on ITIL or other standards. These engineers play a key role in maintaining high service quality and efficient IT operations.

What skills and qualifications are needed to thrive as an ITSM engineer?

To thrive as an ITSM Engineer, you need a strong background in IT service management frameworks (such as ITIL), process optimization, and incident/problem management, often supported by a degree in IT or related certifications. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, as well as ITIL certification, is commonly required. Excellent communication, analytical thinking, and customer service skills help you collaborate effectively and address stakeholder needs. These abilities ensure efficient IT service delivery, continuous improvement, and alignment of IT services with business objectives.

How does an ITSM engineer typically collaborate with other IT teams to resolve incidents and implement changes?

An ITSM Engineer works closely with various IT teams, such as network, security, and application support, to ensure smooth incident resolution and effective change management. They often coordinate communication between stakeholders, facilitate root cause analysis meetings, and document processes to maintain compliance with ITIL standards. Collaboration tools and regular stand-ups are common, helping the ITSM Engineer bridge gaps between technical teams and business units to ensure services meet organizational needs.

What is the difference between Itsm Engineer vs Service Desk Analyst?

AspectItsm EngineerService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT departments, technical teams, enterprise environmentsHelp desk, support centers, customer service settings
ResponsibilitiesDesigning, implementing, and managing ITSM processesHandling user tickets, troubleshooting, providing first-line support
Industry UsageIT service providers, large organizationsAny organization with IT support needs

While both roles involve IT support and require ITIL knowledge, an Itsm Engineer focuses on designing and managing ITSM processes, whereas a Service Desk Analyst primarily handles user support and issue resolution. The Itsm Engineer's role is more technical and process-oriented, while the Service Desk Analyst provides frontline support to end-users.

What cities near Spring Valley, CA are hiring for Itsm Engineer jobs?

Cities near Spring Valley, CA with the most Itsm Engineer job openings:

Itsm Engineer jobs near you

Information Technology Manager

Saalex

San Diego, CA

$145K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Saalex Corporation is seeking multiple Information Technology Manager in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. Saalex offers competitive compensation, career development, flexible work schedules and excellent benefits.

Position Type: Contingent on Contract Award.

Salary: $145k-$200k (depending on experience)

The Information Technology Manager supports the Navy by leading enterprise IT operations, engineering, and cybersecurity activities across global Live Virtual Constructive (LVC) environments. This role is responsible for strategic planning, service delivery, system reliability, and compliance with DoD and Navy cybersecurity requirements. 

Essential Functions:

  • Lead enterprise IT operations, including infrastructure, network, and system services supporting NETTN environments. 
  • Oversee system availability, performance, and capacity planning across distributed CONUS and OCONUS environments. 
  • Ensure compliance with DoD cybersecurity policies, RMF, STIGs, and Navy directives. 
  • Direct implementation of IT service management (ITSM) practices aligned with ITIL frameworks. 
  • Manage and coordinate incident response, problem management, and change management activities. 
  • Provide leadership and oversight to IT staff, including mentoring, performance management, and workforce planning. 
  • Support system engineering and integration efforts to ensure secure and scalable architectures.
  • Coordinate with Government stakeholders, program leadership, and technical teams to align IT services with mission objectives. 
  • Oversee audits, inspections, and accreditation activities, including ATO support.
  • Other duties as assigned or required.

Requirements

Required:

  • 12+ years of experience in IT management, systems engineering, or enterprise IT operations.
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience).
  • Demonstrated experience managing enterprise IT environments and technical teams.
  • Strong knowledge of IT infrastructure, networking, and cybersecurity principles.
  • Experience with RMF, STIGs, and DoD cybersecurity frameworks.
  • Relevant certifications (e.g., PMP, CISSP, ITIL Foundation or higher).

Desired:

  • Master's degree in a related field.
  • Experience supporting DoD or Navy programs and classified environments.
  • Experience with cloud platforms, virtualization, and enterprise monitoring tools.
  • Advanced certifications (e.g., ITIL Expert, CISSP-ISSMP, AWS/Azure certifications).
  • Strong leadership, communication, and organizational skills.
  • Ability to manage large-scale IT operations and multiple priorities.
  • Strategic thinking with a focus on continuous improvement and mission success.

Security Clearance:

Must be eligible to obtain a Secret, Top Secret, or TS/SCI clearance. Active clearances preferred. Requirements to obtain a clearance include US Citizenship, security investigation, etc.

#CJ

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Stock Option Plan

Apply