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Itsm Engineer Jobs in Spring Valley, CA (NOW HIRING)

Volt

Scrum Master

San Diego, CA

$30 - $34.74/hr

Azure DevOps * Sprint Planning & Execution * PI Planning (Program Increment Planning) * Agile Metrics & Reporting * Stakeholder Management * Risk & Dependency Management * ServiceNow ITSM * Incident ...

VOLT

Scrum Master

San Diego, CA · On-site

$30 - $34.74/hr

Azure DevOps * Sprint Planning & Execution * PI Planning (Program Increment Planning) * Agile Metrics & Reporting * Stakeholder Management * Risk & Dependency Management * ServiceNow ITSM * Incident ...

Axos Bank

Sr. Systems Engineer - Linux

San Diego, CA · On-site

$120K - $145K/yr

You will also act as an L2/L3 System Engineer resource, working across IT Infrastructure teams in a ... Experience with ITSM (incident/change management) Preferred: * RHCE / RHCSA * VMware VCP * Puppet ...

Axos Bank

Sr. Systems Engineer - Linux

San Diego, CA · On-site

$120K - $145K/yr

You will also act as an L2/L3 System Engineer resource, working across IT Infrastructure teams in a ... Experience with ITSM (incident/change management) Preferred: * RHCE / RHCSA * VMware VCP * Puppet ...

Centurum, Inc

Logistician II (SATCOM)

San Diego, CA · On-site

$32 - $40/hr

In-Service Engineering Agent (ISEA) fielding and sustainment support; 3+ years of experience using ITSM (Previously REMEDY), COLTS, NDE, SAILOR, ICAPS, CDMD-OA, CMPRO, SPIDER, TDMIS, SME 3 DAS ...

Centurum

Logistician II (SATCOM)

San Diego, CA · On-site

$32 - $40/hr

In-Service Engineering Agent (ISEA) fielding and sustainment support; 3+ years of experience using ITSM (Previously REMEDY), COLTS, NDE, SAILOR, ICAPS, CDMD-OA, CMPRO, SPIDER, TDMIS, SME 3 DAS ...

CDW

Solution Architect - ServiceNow

San Diego, CA · On-site

$210K - $275K/yr

Responsible for leading the Technical Consultants and/or Developers to deliver services in ... ServiceNow CIS-ITSM (current or within 6 months of hire) * Proven consulting experience leading ...

CDW

Solution Architect - ServiceNow

San Diego, CA

$210K - $275K/yr

Responsible for leading the Technical Consultants and/or Developers to deliver services in ... ServiceNow CIS-ITSM (current or within 6 months of hire) * Proven consulting experience leading ...

CDW

Solution Architect - ServiceNow

San Diego, CA · On-site

$210K - $275K/yr

Responsible for leading the Technical Consultants and/or Developers to deliver services in ... ServiceNow CIS-ITSM (current or within 6 months of hire) * Proven consulting experience leading ...

Saalex

Information Technology Manager

San Diego, CA · On-site

$145K - $200K/yr

Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test ... Direct implementation of IT service management (ITSM) practices aligned with ITIL frameworks.

Saalex

Information Technology Manager

San Diego, CA · On-site

$145K - $200K/yr

Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test ... Direct implementation of IT service management (ITSM) practices aligned with ITIL frameworks.

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Showing results 21-40

All JobsItsm Engineer JobsItsm Engineer Jobs in Spring Valley, CA

Itsm Engineer information

See Spring Valley, CA salary details

$37.9K

$89.2K

$139.7K

How much do itsm engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for itsm engineer in Spring Valley, CA is $89,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $99,800.00 per year, depending on experience, location, and employer.

What is an ITSM engineer?

ITSM Engineers are professionals who specialize in implementing, managing, and optimizing IT Service Management (ITSM) frameworks and tools within organizations. They ensure that IT services align with business needs by designing workflows, automating processes, and supporting ITSM platforms like ServiceNow, BMC Remedy, or Cherwell. Their responsibilities often include configuring service catalogs, managing incidents and requests, and improving service delivery through best practices based on ITIL or other standards. These engineers play a key role in maintaining high service quality and efficient IT operations.

What skills and qualifications are needed to thrive as an ITSM engineer?

To thrive as an ITSM Engineer, you need a strong background in IT service management frameworks (such as ITIL), process optimization, and incident/problem management, often supported by a degree in IT or related certifications. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, as well as ITIL certification, is commonly required. Excellent communication, analytical thinking, and customer service skills help you collaborate effectively and address stakeholder needs. These abilities ensure efficient IT service delivery, continuous improvement, and alignment of IT services with business objectives.

How does an ITSM engineer typically collaborate with other IT teams to resolve incidents and implement changes?

An ITSM Engineer works closely with various IT teams, such as network, security, and application support, to ensure smooth incident resolution and effective change management. They often coordinate communication between stakeholders, facilitate root cause analysis meetings, and document processes to maintain compliance with ITIL standards. Collaboration tools and regular stand-ups are common, helping the ITSM Engineer bridge gaps between technical teams and business units to ensure services meet organizational needs.

What is the difference between Itsm Engineer vs Service Desk Analyst?

AspectItsm EngineerService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT departments, technical teams, enterprise environmentsHelp desk, support centers, customer service settings
ResponsibilitiesDesigning, implementing, and managing ITSM processesHandling user tickets, troubleshooting, providing first-line support
Industry UsageIT service providers, large organizationsAny organization with IT support needs

While both roles involve IT support and require ITIL knowledge, an Itsm Engineer focuses on designing and managing ITSM processes, whereas a Service Desk Analyst primarily handles user support and issue resolution. The Itsm Engineer's role is more technical and process-oriented, while the Service Desk Analyst provides frontline support to end-users.

What cities near Spring Valley, CA are hiring for Itsm Engineer jobs?

Cities near Spring Valley, CA with the most Itsm Engineer job openings:

Itsm Engineer jobs near you

Scrum Master

Volt

San Diego, CA

$30 - $34.74/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Move Forward with Volt!

Volt is immediately hiring a Scrum Master in San Diego, CA.

As a Scrum Master, you will:

  • Agile Scrum Methodology
  • Azure DevOps
  • Sprint Planning & Execution
  • PI Planning (Program Increment Planning)
  • Agile Metrics & Reporting
  • Stakeholder Management
  • Risk & Dependency Management
  • ServiceNow ITSM
  • Incident Management
  • Problem Management
  • Change Management
  • Knowledge Management
  • Service Catalog

 This is a 12-to-15-month temp assignment, working 100% onsite at the San Diego Facility. May have potential to go temp to hire. 

Schedule: Monday – Friday 8am – 5pm plus overtime as needed.

The ideal candidate will have:

  • 3+ years of Scrum Master experience in Agile environments.
  • Experience facilitating PI Planning events and Agile Release Train activities.
  • Strong experience managing Azure DevOps boards and Agile delivery metrics.
  • 3+ years of IT Service Management experience.
  • Hands-on experience with ServiceNow ITSM platform.
  • Experience working with cross-functional business and technical teams.

Pay Rate: $30.00 - $34.74 per hour DOE

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.  The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from VOLT and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at volt-information-sciences-privacy-policy.pdf

Pandologic. Keywords: Scrum Master, Location: San Diego, CA - 92108 , PL: 604060896
Volt Workforce Solutions logo

About Volt Workforce Solutions

Sourced by ZipRecruiter

Volt Workforce Solutions is a recognized leader in the staffing industry, proudly serving the United States and headquartered in Parsippany, NJ. Starting with its humble beginnings in the late 1950s as a publishing company, Volt has grown exponentially to provide quality staffing solutions within a plethora of industries like Technology, Engineering, Accounting, Administrative, Call Centre, and much more. This evolution is concrete proof of the company's dedication to adapt and thrive, embodying its core values of Integrity, Respect, Excellence, Innovation, and Success. Volt’s mission is to make businesses successful by providing what they need most – talented people.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Parsippany, NJ, US

View All Volt Workforce Solutions Jobs