Itsm Engineer Jobs in Portland, OR (NOW HIRING)

Cognizant is seeking an IT Asset Management Associate for a full-time opportunity in Portland, OR. Qualified candidates must have valid US work authorization. Cognizant will not offer visa sponsorships now or anytime in the future.
The qualified candidate will be the Central SPOC for managing IT assets (DaaS & Non-DaaS) across USA & Canada. The role will be responsible for inventory, logistics, vendor coordination, and lifecycle management covering Laptops, Desktops, printers, factory PCs/devices, and spare parts.
Responsibilities:

• Central SPOC for managing IT assets (DaaS & Non-DaaS) across USA & Canada
• Covers laptops, Desktops, printers, factory PCs/devices, and spare parts
• Responsible for inventory, logistics, vendor coordination, and lifecycle management
• Manage end-to-end asset lifecycle (procurement - deployment - tracking - disposal)
• Maintain accurate asset inventory in ITSM/CMDB tools
• Handle receiving, shipping, and tracking of devices and spares across locations
• Monitor stock levels and trigger hardware/spare ordering (DaaS & Non-DaaS)
• Coordinate device imaging, staging, and deployment readiness
• Act as SPOC for logistics coordination with warehouses, sites, and vendors
• Manage vendor/OEM coordination for hardware break-fix issues
• Track and manage warranty status (in-warranty & out-of-warranty)
• Provide basic troubleshooting support (laptops, printers, peripherals)
• Execute secure asset disposal and maintain compliance records.

Qualifications:

• 3 to 5 years of IT Asset Management experience using End user hardware and software, Tracking, reporting, life-cycle management and attention to details.

• 2 to 3 years of ITShop, Service Now and CMDB experience.

• Experience with Vendor Consolidation and Logistics Management.

About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.