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Itil Jobs in Colorado (NOW HIRING)

SAIC

IT Service Center Manager

Colorado Springs, CO

Drive continual service improvement initiatives leveraging ITIL frameworks and industry best practices. * Work collaboratively with all other Operations team leads and technical teams across the ...

SAIC

IT Service Center Manager

Colorado Springs, CO · On-site

Drive continual service improvement initiatives leveraging ITIL frameworks and industry best practices. * Work collaboratively with all other Operations team leads and technical teams across the ...

New

SAIC

IT Service Center Manager

Colorado Springs, CO · On-site

$80K - $120K/yr

Drive continual service improvement initiatives leveraging ITIL frameworks and industry best practices. * Work collaboratively with all other Operations team leads and technical teams across the ...

New

Nuway Solutions

ServiceNow Business Analyst

Denver, CO · On-site +1

You will be working directly with the architect and development teams on the project to map application services, implement process improvements that support data quality, define improvements to ITIL ...

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All JobsItil JobsItil Jobs in Colorado

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See Colorado salary details

$11

$23

$39

How much do itil jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for itil in Colorado is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $25.29 per hour, depending on experience, location, and employer.

What is ITIL and what does an ITIL professional do?

ITIL stands for Information Technology Infrastructure Library, which is a set of best practices for delivering IT services efficiently and effectively. An ITIL professional uses these best practices to help organizations align their IT services with business needs, improve service delivery, reduce costs, and manage risk. Their responsibilities often include process improvement, incident management, change management, and ensuring that IT services meet agreed-upon standards and expectations.

How does an ITIL professional typically collaborate with other departments to improve service delivery?

ITIL professionals often work closely with various departments such as IT operations, customer support, and business units to align IT services with organizational needs. They facilitate communication between technical teams and non-technical stakeholders, ensuring that service management processes are clear and effective. Regular meetings, process documentation, and service reviews are common ways ITIL professionals foster collaboration, leading to more efficient incident resolution and continuous service improvement.

What is the difference between Itil vs ServiceNow Administrator?

AspectItilServiceNow Administrator
CertificationsITIL Foundation, ITIL ExpertServiceNow Certified System Administrator
Work EnvironmentIT service management, process improvementServiceNow platform management, automation
Industry UsageIT service providers, large enterprisesOrganizations using ServiceNow for ITSM

While ITIL is a set of best practices for IT service management, a ServiceNow Administrator focuses on managing and configuring the ServiceNow platform to implement ITIL processes. Both roles require understanding of ITSM principles, but ITIL provides the framework, whereas the ServiceNow Administrator applies it within the ServiceNow environment.

What are the key skills and qualifications needed to thrive as an ITIL professional, and why are they important?

To thrive as an ITIL professional, you need a solid understanding of IT service management principles, process optimization, and typically an ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is important for managing workflows and incidents. Strong analytical thinking, communication, and stakeholder management skills set top performers apart in this field. These competencies are crucial for ensuring efficient IT service delivery, continual improvement, and alignment of IT services with business needs.

What jobs can I get with ITIL?

ITIL certification prepares individuals for roles in IT service management, such as IT Service Manager, IT Operations Manager, or Service Desk Manager. These roles involve managing IT services, implementing best practices, and ensuring service quality, often requiring knowledge of ITIL frameworks and tools like ServiceNow or BMC Remedy.

Is ITIL in demand?

ITIL (Information Technology Infrastructure Library) professionals are in demand as organizations seek to improve IT service management and operational efficiency. Certifications like ITIL Foundation can enhance job prospects, and roles often require knowledge of ITSM tools and processes. The demand varies by industry and region but remains steady due to ongoing digital transformation efforts.

What are the most commonly searched types of Itil jobs in Colorado?

The most popular types of Itil jobs in Colorado are:

What are popular job titles related to Itil jobs in Colorado?

For Itil jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Itil jobs in Colorado look for?

The top searched job categories for Itil jobs in Colorado are:

What cities in Colorado are hiring for Itil jobs?

Cities in Colorado with the most Itil job openings:

Itil jobs near you
Infographic showing various Itil job openings in Colorado as of August 2026, with employment types broken down into 84% Full Time, 5% Part Time, and 11% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $47,920 per year, or $23 per hour.

Process Engineer(10 yrs project management)_ITIL preferred

360 IT Professionals

Denver, CO • On-site

Contractor

Re-posted 3 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Job Description

We are looking to fill a position for Sr. process Engineer with at least 10 yrs. of relevant experience in Project Management Practices.

The key areas of focus and deliverables are:

Cradle-to-grave process artifacts for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management

Evaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management effectiveness review and continuous improvement recommendations of the Off-boarding process available to supervisors in the Customer Service Portal


Assess current in-scope processes and make additional recommendations for improvements related to efficiency

Make heavy use of available materials in the above mentioned areas as fodder for process engineering activities

Develop process maps

Identify associated process goals, and metrics for measurement of each goal, to ensure that process performance can be measured and quantitatively managed

Meet with any applicable stakeholders to capture data and information as necessary and with Chief Customer Officer approval

Draft, or facilitate preparation of, process flows and instructional materials in coordination with Communications team

Ensure process interface with dependent, or related, processes across the enterprise

Apply industry process engineering best practices to legacy and new processes

Qualifications

Three or more years' experience with Process Engineering techniques and models

Expert knowledge in designing and implementing processes and process assets and/or frameworks

Successful completed the Intermediate Concepts of CMMI course

Active Project Management Professional (PMP)An understanding of IT Service Management framework

10+ years' experience with Project Management practices

ITIL certification a plus

Knowledge of large-scale process methodologies and frameworks in State government environments is a plus

Additional Information

Webcam interview is acceptable.

Apply