2

Itil Remote Jobs in Arizona (NOW HIRING)

Product knowledge of relevant industry and basic ITIL skills preferred. * Ability to attend ... Vocational/Trade School preferred #LI-DC1 #LI-Remote * Gains familiarity with Field Service ...

Product knowledge of relevant industry and basic ITIL skills preferred. * Ability to attend ... Vocational/Trade School preferred #LI-DC1 #LI-Remote * Gains familiarity with Field Service ...

This team has traditionally operates with limited remote resources, so they are looking for someone who is highly responsive, dependable, and comfortable collaborating virtually with stakeholders.

IT Project Manager - Remote

Phoenix, AZ · On-site +1

$120K - $160K/yr

This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview ...

IT Project Manager - Remote

Mesa, AZ · Remote

$84K - $100K/yr

Work Environment, Conditions and Demands • Work is generally preformed in an office environment or remote setting in which there is only minimal exposure to unpleasant and/or hazardous working ...

New

IT Project Manager - Remote

Mesa, AZ · On-site +1

$84K - $100K/yr

Work Environment, Conditions and Demands • Work is generally preformed in an office environment or remote setting in which there is only minimal exposure to unpleasant and/or hazardous working ...

next page

Showing results 1-20

Itil Remote information

See Arizona salary details

$18

$23

$31

How much do itil remote jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for itil remote in Arizona is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $23.51 per hour, depending on experience, location, and employer.

What is an ITIL Remote?

An ITIL Remote job involves managing IT services and processes according to the ITIL (Information Technology Infrastructure Library) framework while working remotely. Professionals in this role focus on service delivery, incident management, problem resolution, and continuous improvement to align IT services with business needs. They use ITIL best practices to enhance efficiency, reduce downtime, and improve customer satisfaction. This position typically requires strong knowledge of ITIL methodologies, communication skills, and experience with IT service management (ITSM) tools.

What are the key skills and qualifications needed to thrive in the ITIL Remote position?

To thrive as an ITIL Remote professional, you need a thorough understanding of ITIL frameworks, strong process management abilities, and prior experience in IT service management roles. Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management, along with ITIL Foundation or higher certifications, is typically expected. Excellent communication, analytical thinking, and problem-solving skills are crucial for collaborating with distributed teams and addressing service incidents or improvements remotely. These skills and qualifications are essential to ensure consistent delivery and optimization of IT services within organizations operating in remote or hybrid environments.

What are some common challenges faced by ITIL Remote professionals, and how can they be addressed?

ITIL Remote professionals often face challenges such as coordinating across time zones, ensuring clear communication with stakeholders, and maintaining service quality without on-site interaction. Proactive use of collaborative tools, regular virtual meetings, and well-documented processes can help mitigate misunderstandings and delays. Additionally, developing strong self-management and prioritization skills allows for efficient handling of incidents and service requests. By staying connected with their team and leveraging technology, remote ITIL specialists can maintain high standards of IT service delivery.

What are popular job titles related to Itil Remote jobs in Arizona?

For Itil Remote jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Itil Remote jobs?

Cities in Arizona with the most Itil Remote job openings:

Infographic showing various Itil Remote job openings in Arizona as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,794 per year, or $23.5 per hour.

Sr Manager Information Technology

Universal Technical Institute

Phoenix, AZ • Remote

$130K - $142K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Universal Technical Institute rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

165th of 620 rated colleges and universities


Job description

The Senior Manager, Information Technology provides strategic leadership and operational oversight across designated IT domains. This role ensures delivery of technology solutions, governance, and continuous improvement aligned with organizational objectives. This position is responsible for managing teams, budgets, and vendor relationships while maintaining compliance with regulatory and security standards. Additional accountabilities include shaping enterprise-wide IT strategies, setting strategic standards, and championing innovation to enable scalable growth.

Pay Range: $130,000 - $142,000

What We Offer: 

  • Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
  • Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
  • Retirement Matching: 50% match on the first 6% of your contributions after 90 days
  • Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
  • Competitive Insurance: Health, vision, and dental coverage for you and your dependents
  • Pet Insurance: Competitive coverage for your furry family members through ASPCA
  • Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

  • Lead designated IT teams to deliver enterprise technology solutions
  • Develop and implement IT strategies, policies, and governance frameworks.
  • Manage budgets, forecasts, and resource allocation for assigned domains
  • Drive and monitor compliance with regulatory requirements (e.g., SOX, HIPAA, FERPA)
  • Drive continuous improvement initiatives and adoption of best practices (ITIL, Agile, DevOps)
  • Foster strong stakeholder relationships and provide executive-level reporting
  • Oversee vendor management and contract negotiations
  • Drive opportunities for automation, standardization, and process enhancements
  • Foster a collaborative and high-performance culture within IT
  • Develop strong relationships with leaders across the organization, building a clear understanding of where IT can provide strategic impact
  • Establish/maintain a high-performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
  • Recognizes and rewards employee contributions and achievements
  • Other duties as assigned

#LI-Remote


Education / Experience

  • Bachelor’s degree in Computer Science, Information Systems, or related field (required)
  • Master’s degree (preferred)
  • Minimum of eight (8) years of IT leadership experience (required)

Skills

  • Strategic planning and execution with a focus on business alignment and value delivery
  • Strong financial management, including budgeting, forecasting, and cost optimization
  • Expertise in vendor and contract management, including negotiation and performance oversight
  • Strong governance, risk, and compliance management across regulatory frameworks
  • Exceptional interpersonal and communication skills to influence at all organizational levels
  • Proven ability to drive innovation, digital transformation, and process optimization
  • Deep understanding of IT service delivery, project management methodologies (Agile, ITIL), and emerging technologies
  • Lead diverse, high-performing teams across designated IT domains with a focus on strategic outcomes
  • Proven ability to drive innovation, digital transformation, and process optimization
  • Communicate effectively with executives, stakeholders, and technical teams
  • Adapt quickly to emerging technologies and evolving industry trends
  • Mentor and develop future IT leaders to build organizational capability
  • Self-starter with strong technical skills and ability to learn new technologies quickly

Abilities

  • Able and willing to:
    • Communicate, think, learn, and reason
    • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
    • Safely ambulate and/or maneuver when on-site at Company locations
    • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
  • Ability to use good judgment, problem-solving and decision-making skills
  • Ability to maintain confidentiality and manage sensitive information with discretion
  • Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
  • Ability to gain, understand and apply information and data as it relates essential functions of the position
  • Ability to foster long-term relationships with stakeholders
  • Ability to travel to worksite locations
  • Occasionally (up to 15% of workday)
    • Use fine and large motor skills to operate a motor vehicle
    • Use hearing and sight (both near and far vision) to operate a motor vehicle

Work Environment 

  • Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
  • This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation.
  • Overnight and/or Local travel required (up to 15%)

What Universal Technical Institute employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom