Global Process Analyst
Dallas, TX · On-site
Skills: .6 - 8 Year of overall experience in ITSM practice in managing various ITIL process roles. • 3 - 4 Year of Experience in ITSM practice in managing ITIL processes like Governance, IM, CM, PM ...
Global Process Analyst
Dallas, TX · On-site
Skills: .6 - 8 Year of overall experience in ITSM practice in managing various ITIL process roles. • 3 - 4 Year of Experience in ITSM practice in managing ITIL processes like Governance, IM, CM, PM ...
Global Process Analyst
Dallas, TX · On-site
Global Process Analyst Location :- Dallas,TX (Remote) Duration: Long term * 6 - 8 Year of overall experience in ITSM practice in managing various ITIL process roles. * 3 - 4 Year of Experience in ...
Global Process Analyst
Dallas, TX · On-site
Global Process Analyst Location :- Dallas,TX (Remote) Duration: Long term * 6 - 8 Year of overall experience in ITSM practice in managing various ITIL process roles. * 3 - 4 Year of Experience in ...
This requires providing daily support to our Change Management Process, govern the process and ... On the strategic side, the duties comprise of overseeing ITIL Service Design and Transition ...
This requires providing daily support to our Change Management Process, govern the process and ... On the strategic side, the duties comprise of overseeing ITIL Service Design and Transition ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... ITIL Certified Process Expert Mandatory Skills To be considered you must have previous Service ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... ITIL Certified Process Expert Mandatory Skills To be considered you must have previous Service ...
ITIL Service Manager
Plano, TX · On-site +1
$79K - $132K/yr
Leads complex service delivery processes and associated projects * Manages service delivery ... ITIL Certification * CMDB (configuration management database) experience * Change management ...
ITIL Service Manager
Plano, TX · On-site +1
$79K - $132K/yr
Leads complex service delivery processes and associated projects * Manages service delivery ... ITIL Certification * CMDB (configuration management database) experience * Change management ...
ITIL Service Manager
Plano, TX · On-site
$79K - $132K/yr
The ITIL Service Manager oversees facilitates, and administers ITIL based service support and/or ... Leads complex service delivery processes and associated projects * Develops resolutions and ...
ITIL Service Manager
Plano, TX · On-site
$79K - $132K/yr
The ITIL Service Manager oversees facilitates, and administers ITIL based service support and/or ... Leads complex service delivery processes and associated projects * Develops resolutions and ...
ITIL Service Manager
Plano, TX · On-site
$79K - $132K/yr
Leads complex service delivery processes and associated projects * Manages service delivery ... ITIL Certification * CMDB (configuration management database) experience * Change management ...
ITIL Service Manager
Plano, TX · On-site
$79K - $132K/yr
Leads complex service delivery processes and associated projects * Manages service delivery ... ITIL Certification * CMDB (configuration management database) experience * Change management ...
ITIL Service Manager
Plano, TX · On-site +1
$79K - $132K/yr
Leads complex service delivery processes and associated projects * Manages service delivery ... ITIL Certification * CMDB (configuration management database) experience * Change management ...
ITIL Service Manager
Plano, TX · On-site +1
$79K - $132K/yr
Leads complex service delivery processes and associated projects * Manages service delivery ... ITIL Certification * CMDB (configuration management database) experience * Change management ...
ServiceNow Consultant
Denver City, TX · On-site
In-depth understanding of service management and ITIL processes, with the ability to apply this knowledge in developing effective ServiceNow strategies. • Technical Proficiency in Web Technologies:
ServiceNow Consultant
Denver City, TX · On-site
In-depth understanding of service management and ITIL processes, with the ability to apply this knowledge in developing effective ServiceNow strategies. • Technical Proficiency in Web Technologies:
Service Delivery & ITIL Process Management (30%) * Establish and manage SLAs and OLAs aligned with regulatory expectations and patient safety requirements. * Drive ITIL-based processes, including ...
Quick apply
Service Delivery & ITIL Process Management (30%) * Establish and manage SLAs and OLAs aligned with regulatory expectations and patient safety requirements. * Drive ITIL-based processes, including ...
Service Delivery & ITIL Process Management (30%) * Establish and manage SLAs and OLAs aligned with regulatory expectations and patient safety requirements. * Drive ITIL-based processes, including ...
Service Delivery & ITIL Process Management (30%) * Establish and manage SLAs and OLAs aligned with regulatory expectations and patient safety requirements. * Drive ITIL-based processes, including ...
CRM/Service Delivery manager
Austin, TX · On-site
Expertise in ITIL Process Framework - ITIL Certification * Reporting experience * Excellent written ... Experience in Managed Services a plus * Knowledge of Six Sigma Methodologies * Hands on ...
CRM/Service Delivery manager
Austin, TX · On-site
Expertise in ITIL Process Framework - ITIL Certification * Reporting experience * Excellent written ... Experience in Managed Services a plus * Knowledge of Six Sigma Methodologies * Hands on ...
Service Delivery & ITIL Process Management (30%) * Establish and manage SLAs and OLAs aligned with regulatory expectations and patient safety requirements. * Drive ITIL‑based processes, including ...
Service Delivery & ITIL Process Management (30%) * Establish and manage SLAs and OLAs aligned with regulatory expectations and patient safety requirements. * Drive ITIL‑based processes, including ...
RPA Operations Lead Architect
Plano, TX · On-site
Experience in managing UiPath platform * Experience in ITIL process Service Now ticketing tool * Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps * Must have experience on the ...
RPA Operations Lead Architect
Plano, TX · On-site
Experience in managing UiPath platform * Experience in ITIL process Service Now ticketing tool * Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps * Must have experience on the ...
Experience in managing UiPath platform * Experience in ITIL process Service Now ticketing tool * Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps * Must have experience on the ...
Experience in managing UiPath platform * Experience in ITIL process Service Now ticketing tool * Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps * Must have experience on the ...
ServiceNow Service delivery Manager
Plano, TX · On-site
$120K - $150K/yr
... Strong ITIL process governance experience. Technical Skills • ServiceNow ITSM • Incident, Problem, Change Management • CMDB & Service Mapping • ITOM / Event Management • Discovery • ...
ServiceNow Service delivery Manager
Plano, TX · On-site
$120K - $150K/yr
... Strong ITIL process governance experience. Technical Skills • ServiceNow ITSM • Incident, Problem, Change Management • CMDB & Service Mapping • ITOM / Event Management • Discovery • ...
ServiceNow Service delivery Manager
Plano, TX · On-site
$120K - $150K/yr
... Strong ITIL process governance experience. Technical Skills • ServiceNow ITSM • Incident, Problem, Change Management • CMDB & Service Mapping • ITOM / Event Management • Discovery • ...
ServiceNow Service delivery Manager
Plano, TX · On-site
$120K - $150K/yr
... Strong ITIL process governance experience. Technical Skills • ServiceNow ITSM • Incident, Problem, Change Management • CMDB & Service Mapping • ITOM / Event Management • Discovery • ...
MQ/MQIPT Support Admin
Dallas, TX · On-site
ITIL Process and Ticketing Support * Oncall Support Installs, configures, upgrades, and ... Renews, manages, and troubleshoot x.509 certificates * Implements and maintains MQ and MQIPT ...
Quick apply
MQ/MQIPT Support Admin
Dallas, TX · On-site
ITIL Process and Ticketing Support * Oncall Support Installs, configures, upgrades, and ... Renews, manages, and troubleshoot x.509 certificates * Implements and maintains MQ and MQIPT ...
Responsibilities :- Incident Management & Resolution: * Act as Site SPOC for critical incidents (P1 ... ITIL Processes awareness and adhering to ITIL process workflow. Site Operations & Preventive ...
Responsibilities :- Incident Management & Resolution: * Act as Site SPOC for critical incidents (P1 ... ITIL Processes awareness and adhering to ITIL process workflow. Site Operations & Preventive ...
Responsibilities: - Incident Management & Resolution: * Act as Site SPOC for critical incidents (P1 ... ITIL Processes awareness and adhering to ITIL process workflow. Site Operations & Preventive ...
Responsibilities: - Incident Management & Resolution: * Act as Site SPOC for critical incidents (P1 ... ITIL Processes awareness and adhering to ITIL process workflow. Site Operations & Preventive ...
Itil Process Manager information
What cities in Texas are hiring for Itil Process Manager jobs?
Cities in Texas with the most Itil Process Manager job openings:
Global Process Analyst
Dallas, TX • On-site
Rootshell Enterprise Technologies, Inc. •
11 - 50 employees11 - 50 employees
Full-time
Re-posted 24 days ago
Job description
Greetings from Rootshell Inc,
One our customer is looking for Global Process Analyst, Please go through the requirement and let me know your interest.
Duties: To draft/review operational policies relating to team/department, and apply best practices such as ITSM/ITIL concepts in the policies. To analyze and identify any gaps in operational processes Convene and facilitate governance forums (weekly for operational governance) and (monthly for tactical governance), maintain a consolidated Risks, Assumptions, Issues, Dependencies (RAID) tracker for specific region and provide escalations to Cross-Functional Services Lead as 'early warning indicators' to service delivery. Ensure generation of periodic Service Reports at overall tower level Consultant responsible for portions of a project, leading small teams, performing and reviewing detailed analysis and developing solution recommendations. Provide support to Project team in the area of ITIL process definition and able to work independently.
Lead on the creation, implementation and monitoring of an effective Governance & quality assurance framework.
• Set standards and processes, within the context of IT service priorities
• Develop internal controls, best practices initiatives by proactively exploring control deficiencies associated with IT systems and processes
• Implement the Governance & quality assurance framework
• Ensure internal controls and process compliance across IT organization through regular audits, following a risk-based approach that balances efforts with risks, risk identification and management / mitigation
• Ensure all communications are clear, effective and appropriately targeted
• Responsible for coaching the project team and encouraging compliance to processesAnalyses as-is process of ITIL V3 aligned Service Management (Service management lifecycle) for the SM tower.
• Provides subject matter expertise to process Owners and process working group members on ITIL V3 and Service management.
• Gathers requirements on ITIL V3 aligned service management processes.
• Finalizes process flows and process assets and facilitating process definition
• Finalizes service management process architecture and process assets.
• Co-ordinates with team to provide the right inputs for process definitions.
• Reviews the deliverables provided by the team before they are presented to the process owners and PWG members.
• Conducts impacts assessment of process managers.
• Ensure Stakeholder management of process owner/Managers.
• Escalating issues related to respective project/work stream to the engagement team.
Skills: .6 - 8 Year of overall experience in ITSM practice in managing various ITIL process roles.
• 3 - 4 Year of Experience in ITSM practice in managing ITIL processes like Governance, IM, CM, PM Etc.
• Should have excellent process understanding. Experienced in Process designing, process mapping in at least 2 ITSM Engagements.
• Should be practitioner in the area, focused on core IT Service Management / ITIL functions.
• ITIL V3 Expert/ ITIL 2011 Intermediate Certified.
Thanks & Regards,
Satish Kesap
408-675-5095
One our customer is looking for Global Process Analyst, Please go through the requirement and let me know your interest.
Duties: To draft/review operational policies relating to team/department, and apply best practices such as ITSM/ITIL concepts in the policies. To analyze and identify any gaps in operational processes Convene and facilitate governance forums (weekly for operational governance) and (monthly for tactical governance), maintain a consolidated Risks, Assumptions, Issues, Dependencies (RAID) tracker for specific region and provide escalations to Cross-Functional Services Lead as 'early warning indicators' to service delivery. Ensure generation of periodic Service Reports at overall tower level Consultant responsible for portions of a project, leading small teams, performing and reviewing detailed analysis and developing solution recommendations. Provide support to Project team in the area of ITIL process definition and able to work independently.
Lead on the creation, implementation and monitoring of an effective Governance & quality assurance framework.
• Set standards and processes, within the context of IT service priorities
• Develop internal controls, best practices initiatives by proactively exploring control deficiencies associated with IT systems and processes
• Implement the Governance & quality assurance framework
• Ensure internal controls and process compliance across IT organization through regular audits, following a risk-based approach that balances efforts with risks, risk identification and management / mitigation
• Ensure all communications are clear, effective and appropriately targeted
• Responsible for coaching the project team and encouraging compliance to processesAnalyses as-is process of ITIL V3 aligned Service Management (Service management lifecycle) for the SM tower.
• Provides subject matter expertise to process Owners and process working group members on ITIL V3 and Service management.
• Gathers requirements on ITIL V3 aligned service management processes.
• Finalizes process flows and process assets and facilitating process definition
• Finalizes service management process architecture and process assets.
• Co-ordinates with team to provide the right inputs for process definitions.
• Reviews the deliverables provided by the team before they are presented to the process owners and PWG members.
• Conducts impacts assessment of process managers.
• Ensure Stakeholder management of process owner/Managers.
• Escalating issues related to respective project/work stream to the engagement team.
Skills: .6 - 8 Year of overall experience in ITSM practice in managing various ITIL process roles.
• 3 - 4 Year of Experience in ITSM practice in managing ITIL processes like Governance, IM, CM, PM Etc.
• Should have excellent process understanding. Experienced in Process designing, process mapping in at least 2 ITSM Engagements.
• Should be practitioner in the area, focused on core IT Service Management / ITIL functions.
• ITIL V3 Expert/ ITIL 2011 Intermediate Certified.
Thanks & Regards,
Satish Kesap
408-675-5095
About Rootshell Enterprise Technologies
Sourced by ZipRecruiter