Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. The Desktop Support Administrator is responsible for providing Desktop Support Services, including managing ...
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. The Desktop Support Administrator is responsible for providing Desktop Support Services, including managing ...
Hygiene Assistant
Lynchburg, VA · On-site
$19 - $22/hr
Lynchburg Dental Group is looking for a Dental Hygiene Assistant to join our team full time Monday ... Itero Scanning * Dentrix Ascend * Previous Hygiene Assistant Experience Responsibilities: * Assist ...
Hygiene Assistant
Lynchburg, VA · On-site
$19 - $22/hr
Lynchburg Dental Group is looking for a Dental Hygiene Assistant to join our team full time Monday ... Itero Scanning * Dentrix Ascend * Previous Hygiene Assistant Experience Responsibilities: * Assist ...
Dental Assistant
Midlothian, VA · On-site
$17 - $22.25/hr
... iTero scanners is advantageous. - Completion of a dental assisting program is desirable. - Must be ... Lone Peak Dental Group is a prominent pediatric specialty Dental Support Organization (DSO) with 76 ...
Quick apply
Dental Assistant
Midlothian, VA · On-site
$17 - $22.25/hr
... iTero scanners is advantageous. - Completion of a dental assisting program is desirable. - Must be ... Lone Peak Dental Group is a prominent pediatric specialty Dental Support Organization (DSO) with 76 ...
Dental Assistant
$17 - $22.25/hr
... iTero scanners is advantageous. - Completion of a dental assisting program is desirable. - Must be ... Lone Peak Dental Group is a prominent pediatric specialty Dental Support Organization (DSO) with 76 ...
Dental Assistant
$17 - $22.25/hr
... iTero scanners is advantageous. - Completion of a dental assisting program is desirable. - Must be ... Lone Peak Dental Group is a prominent pediatric specialty Dental Support Organization (DSO) with 76 ...
Dentist- Roanoke, Virginia
Roanoke, VA · On-site
... group practice based in Roanoke, VA is currently searching for a full-time General Dentist. This practice is 8 operatories, full-time hygiene, fully digital, and is equipped with CBCT and an iTero ...
Dentist- Roanoke, Virginia
Roanoke, VA · On-site
... group practice based in Roanoke, VA is currently searching for a full-time General Dentist. This practice is 8 operatories, full-time hygiene, fully digital, and is equipped with CBCT and an iTero ...
Dental Assistant
Midlothian, VA · On-site
$17 - $22.25/hr
... iTero scanners is advantageous. - Completion of a dental assisting program is desirable. - Must be ... Lone Peak Dental Group is a prominent pediatric specialty Dental Support Organization (DSO) with 76 ...
Dental Assistant
Midlothian, VA · On-site
$17 - $22.25/hr
... iTero scanners is advantageous. - Completion of a dental assisting program is desirable. - Must be ... Lone Peak Dental Group is a prominent pediatric specialty Dental Support Organization (DSO) with 76 ...
Dentist- Roanoke, Virginia
Roanoke, VA · On-site
... group practice based in Roanoke, VA is currently searching for a full-time General Dentist. This practice is 8 operatories, full-time hygiene, fully digital, and is equipped with CBCT and an iTero ...
Quick apply
Dentist- Roanoke, Virginia
Roanoke, VA · On-site
... group practice based in Roanoke, VA is currently searching for a full-time General Dentist. This practice is 8 operatories, full-time hygiene, fully digital, and is equipped with CBCT and an iTero ...
... Implant Surgery, iTero Scanning for crowns and bridges, and Digital X-rays with same-day crowns ... group with locations in 6 states. We take the utmost care in our hiring practices and are committed ...
... Implant Surgery, iTero Scanning for crowns and bridges, and Digital X-rays with same-day crowns ... group with locations in 6 states. We take the utmost care in our hiring practices and are committed ...
... iTero Scanning for crowns and bridges, and Digital X-rays with same-day crowns, gives your patients ... group with locations in 6 states. We take the utmost care in our hiring practices and are committed ...
... iTero Scanning for crowns and bridges, and Digital X-rays with same-day crowns, gives your patients ... group with locations in 6 states. We take the utmost care in our hiring practices and are committed ...
Dental Assistant
Woodbridge, VA · On-site
$20/hr
Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...
Quick apply
Dental Assistant
Woodbridge, VA · On-site
$20/hr
Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...
Dental Assistant
Woodbridge, VA · On-site
$20/hr
Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...
Dental Assistant
Woodbridge, VA · On-site
$20/hr
Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...
Associate Dentist | Greensboro, NC
Harrisonburg, VA · On-site
$900 - $1.5K/day
Full Time or Part time Associate Dentist | Greensboro, NC A private dental group is seeking a ... Advanced technology: iTero, CBCT, Laser * PPO/FFS * Excellent opportunity for growth and advanced ...
Associate Dentist | Greensboro, NC
Harrisonburg, VA · On-site
$900 - $1.5K/day
Full Time or Part time Associate Dentist | Greensboro, NC A private dental group is seeking a ... Advanced technology: iTero, CBCT, Laser * PPO/FFS * Excellent opportunity for growth and advanced ...
Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...
Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...
Associate Dentist
$146K - $185K/yr
Ridgetop Dental Group is seeking an Associate Dentist. The position seeks individuals to have ... We are Digitally equipped, including CBCT scan, Itero, and current clinical standards and protocols.
Associate Dentist
$146K - $185K/yr
Ridgetop Dental Group is seeking an Associate Dentist. The position seeks individuals to have ... We are Digitally equipped, including CBCT scan, Itero, and current clinical standards and protocols.
Associate Dentist
$165K - $200K/yr
Ridgetop Dental Group is seeking an Associate Dentist. The position seeks individuals to have ... We are Digitally equipped, including CBCT scan, Itero, and current clinical standards and protocols.
Associate Dentist
$165K - $200K/yr
Ridgetop Dental Group is seeking an Associate Dentist. The position seeks individuals to have ... We are Digitally equipped, including CBCT scan, Itero, and current clinical standards and protocols.
General Dentist
$250K - $500K/yr
We supply state-of-the-art equipment, including iTero scanners at select practices, fully digital ... Pursuing lifelong clinical learning and education with a collaborative group of doctors * Assuming ...
General Dentist
$250K - $500K/yr
We supply state-of-the-art equipment, including iTero scanners at select practices, fully digital ... Pursuing lifelong clinical learning and education with a collaborative group of doctors * Assuming ...
Itero Group information
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Job description
Job Summary:
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. The Desktop Support Administrator is responsible for providing Desktop Support Services, including managing service request tickets, troubleshooting systems, and supporting hardware and software installations for government clients.
Responsibilities:
• Performs systems administrative, troubleshooting, and operational duties on computer systems in response to user ticket and outages.
• Support and maintain COTS and custom designed applications. Tasks include installation, configuration, and troubleshooting.
• Analyze, evaluate, and test software and hardware in response to issues identified by customer.
• Support in the planning, installation, security, and breakdown in support of standing up new facilities and standing down retired facilities.
• Mitigate identified security issues.
• Research and troubleshoot identified issues. Document ticket. Ensure all appropriate steps are taken to investigate and troubleshoot the issue. Escalate fully documented ticket if issue cannot be resolved.
• Prepare and maintain activity and progress reports regarding support activities.
• Act to coordinate activities across support agencies to deliver support service to customers. Manage and track escalations to ensure timely resolution of customer issues.
• Contribute to identifying improvements in the support of hardware, software, or infrastructure related services.
• Work to meet program service level agreements (SLA's) to resolve customer issues.
• Provide one-on-one and small group training in the use of applications (COTS & GOTS) and devices to new users and IT Mart visitors.
• Install, configure, and troubleshoot microcomputer hardware and software systems, to include servers.
• Install, configure, and troubleshoot peripheral devices such as card readers, cameras, headsets, scanners, printers, smartcard readers & other devices supported peripheral devices.
• Conduct diagnostic troubleshooting and repair for microcomputer devices.
• Install hardware and software applications on a myriad of computer devices.
Qualifications:
Required:
• Strong customer service and communication skills (both written and verbal)
• Excellent interpersonal skills, especially ability to listen and understand what is being described.
• Working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets.
• Experience providing Tiers 1 and 2 technical support with hardware and software.
• Excellent attention to detail.
• Strong working knowledge of computer terms.
• Customer service operations experience.
• 5 years of related experience.
• Associate's degree or equivalent experience
• Must be US Citizen and clearable; Secret clearance (or higher) a plus.
• One or more industry standard certifications- A+, Security+, Network+; etc.
Company:
Itero Group is a Women-Owned Small Business that brings simplicity to complex transformations. Founded in 2017, the company is headquartered in New Cumberland, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. The Desktop Support Administrator is responsible for providing Desktop Support Services, including managing service request tickets, troubleshooting systems, and supporting hardware and software installations for government clients.
Responsibilities:
• Performs systems administrative, troubleshooting, and operational duties on computer systems in response to user ticket and outages.
• Support and maintain COTS and custom designed applications. Tasks include installation, configuration, and troubleshooting.
• Analyze, evaluate, and test software and hardware in response to issues identified by customer.
• Support in the planning, installation, security, and breakdown in support of standing up new facilities and standing down retired facilities.
• Mitigate identified security issues.
• Research and troubleshoot identified issues. Document ticket. Ensure all appropriate steps are taken to investigate and troubleshoot the issue. Escalate fully documented ticket if issue cannot be resolved.
• Prepare and maintain activity and progress reports regarding support activities.
• Act to coordinate activities across support agencies to deliver support service to customers. Manage and track escalations to ensure timely resolution of customer issues.
• Contribute to identifying improvements in the support of hardware, software, or infrastructure related services.
• Work to meet program service level agreements (SLA's) to resolve customer issues.
• Provide one-on-one and small group training in the use of applications (COTS & GOTS) and devices to new users and IT Mart visitors.
• Install, configure, and troubleshoot microcomputer hardware and software systems, to include servers.
• Install, configure, and troubleshoot peripheral devices such as card readers, cameras, headsets, scanners, printers, smartcard readers & other devices supported peripheral devices.
• Conduct diagnostic troubleshooting and repair for microcomputer devices.
• Install hardware and software applications on a myriad of computer devices.
Qualifications:
Required:
• Strong customer service and communication skills (both written and verbal)
• Excellent interpersonal skills, especially ability to listen and understand what is being described.
• Working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets.
• Experience providing Tiers 1 and 2 technical support with hardware and software.
• Excellent attention to detail.
• Strong working knowledge of computer terms.
• Customer service operations experience.
• 5 years of related experience.
• Associate's degree or equivalent experience
• Must be US Citizen and clearable; Secret clearance (or higher) a plus.
• One or more industry standard certifications- A+, Security+, Network+; etc.
Company:
Itero Group is a Women-Owned Small Business that brings simplicity to complex transformations. Founded in 2017, the company is headquartered in New Cumberland, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Itero Group
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
New Cumberland, PA, US
Year founded
2017