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Itero Group Jobs in Reston, VA (NOW HIRING)

Cummins Dental Group is seeking a dedicated and detail-oriented Dental Hygienist to join our team ... Open Dental * iTero Active Maryland RDH license CPR certification 1+ years of experience preferred ...

Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...

New

Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...

Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...

New

Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...

New

Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...

New

Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...

New

Dental Assistant Part Time

Lanham, MD · On-site

$18 - $23.50/hr

Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...

Dental Assistant Part Time

Lanham, MD · On-site

$18 - $23.50/hr

Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...

Dental Assistant Part Time

Lanham, MD

$18 - $23.50/hr

Experience with Denticon software or iTero scanners is a plus. * Graduation from a dental assisting ... Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over ...

We supply state-of-the-art equipment, including iTero scanners at select practices, fully digital ... Pursuing lifelong clinical learning and education with a collaborative group of doctors * Assuming ...

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How much do itero group jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for itero group in Reston, VA is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.28 per hour, depending on experience, location, and employer.
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Desktop Support Administrator

Desktop Support Administrator

Itero Group, LLC

Springfield, VA • On-site

Full-time

Re-posted 6 days ago


Job description

Job Summary:
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. The Desktop Support Administrator is responsible for providing Desktop Support Services, including managing service request tickets, troubleshooting systems, and supporting hardware and software installations for government clients.
Responsibilities:
• Performs systems administrative, troubleshooting, and operational duties on computer systems in response to user ticket and outages.
• Support and maintain COTS and custom designed applications. Tasks include installation, configuration, and troubleshooting.
• Analyze, evaluate, and test software and hardware in response to issues identified by customer.
• Support in the planning, installation, security, and breakdown in support of standing up new facilities and standing down retired facilities.
• Mitigate identified security issues.
• Research and troubleshoot identified issues. Document ticket. Ensure all appropriate steps are taken to investigate and troubleshoot the issue. Escalate fully documented ticket if issue cannot be resolved.
• Prepare and maintain activity and progress reports regarding support activities.
• Act to coordinate activities across support agencies to deliver support service to customers. Manage and track escalations to ensure timely resolution of customer issues.
• Contribute to identifying improvements in the support of hardware, software, or infrastructure related services.
• Work to meet program service level agreements (SLA's) to resolve customer issues.
• Provide one-on-one and small group training in the use of applications (COTS & GOTS) and devices to new users and IT Mart visitors.
• Install, configure, and troubleshoot microcomputer hardware and software systems, to include servers.
• Install, configure, and troubleshoot peripheral devices such as card readers, cameras, headsets, scanners, printers, smartcard readers & other devices supported peripheral devices.
• Conduct diagnostic troubleshooting and repair for microcomputer devices.
• Install hardware and software applications on a myriad of computer devices.
Qualifications:
Required:
• Strong customer service and communication skills (both written and verbal)
• Excellent interpersonal skills, especially ability to listen and understand what is being described.
• Working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets.
• Experience providing Tiers 1 and 2 technical support with hardware and software.
• Excellent attention to detail.
• Strong working knowledge of computer terms.
• Customer service operations experience.
• 5 years of related experience.
• Associate's degree or equivalent experience
• Must be US Citizen and clearable; Secret clearance (or higher) a plus.
• One or more industry standard certifications- A+, Security+, Network+; etc.
Company:
Itero Group is a Women-Owned Small Business that brings simplicity to complex transformations. Founded in 2017, the company is headquartered in New Cumberland, USA, with a team of 51-200 employees. The company is currently Growth Stage.