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Item Processing Manager Jobs in Detroit, MI (NOW HIRING)

Follows process and standards update and creation. Project Support Activities (i.e., Risks, issues, action item management; Meeting scheduling, facilitating, meeting minutes; Communications (end user ...

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... action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters ... Monitor corporate and client delinquency rates and collections process for account portfolio.

... action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters ... Monitor corporate and client delinquency rates and collections process for account portfolio.

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Item Processing Manager information

See Detroit, MI salary details

$28.2K

$69.2K

$143K

How much do item processing manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for item processing manager in Detroit, MI is $69,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $75,200.00 per year, depending on experience, location, and employer.

What does an item processing manager do?

An Item Processing Manager oversees the operations involved in processing financial instruments such as checks, deposits, and payment items within a bank or financial institution. They are responsible for ensuring the accuracy, efficiency, and security of item processing activities, managing staff, and ensuring compliance with relevant regulations. Additionally, they implement process improvements, troubleshoot issues, and coordinate with other departments to ensure timely and accurate transaction processing.

What are the key skills and qualifications needed to thrive as an item processing manager?

To thrive as an Item Processing Manager, you need a strong background in banking operations, attention to detail, and experience in managing teams, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with item processing software, check imaging systems, and compliance regulations like Check 21 is essential. Strong leadership, problem-solving abilities, and effective communication skills help drive process improvements and maintain team productivity. These skills are crucial for ensuring smooth, accurate, and compliant processing of financial transactions in a high-volume environment.

What are the primary challenges an item processing manager faces, and how can they effectively address them?

Item Processing Managers often encounter challenges such as maintaining high accuracy under tight deadlines, adapting to evolving technology, and ensuring compliance with banking regulations. To address these, effective managers prioritize team training, implement robust quality control procedures, and stay updated on regulatory changes. Collaboration with IT and compliance departments is also essential to streamline workflows and swiftly resolve any issues that arise. Proactive communication and process optimization are key strategies for overcoming these common hurdles.
Infographic showing various Item Processing Manager job openings in Detroit, MI as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $69,195 per year, or $33.3 per hour.

Senior Payment Analyst - ACH Processing in Troy, MI 48098 (Onsite & Full time permanent)

Inficare Technologies

Troy, MI • On-site

Full-time

Re-posted 21 days ago


Job description

Job description:
Job title: Sr. Payment Analyst - ACH Processing
Duration: Full Time/ Permanent
Location: Troy, MI 48098 (Onsite)
Skills and Qualification:
Candidate should have minimum 1 to 5 Years of work experience in Payment Processing.
Good understanding NACHA, Fedwire/CHIPS/SWIFT and regulation related to ACH.
Strong knowledge of ACH processing rules and Dispute Handling
Expertise payment platforms such as ACH Plus, ACHPS, or equivalent banking portals.
Proficiency in bank account validation, exception handling, reconciliation, and settlement processes.
Strong analytical and problem-solving skills for resolving payment failures, variances, and investigations.
Understanding fraud control mechanisms, OFAC/AML compliance, and risk-mitigation procedures.
Excellent attention to detail, accuracy, and adherence to internal controls and dual authorization workflows.
Strong communication skills for interacting with banks, vendors, auditors, and internal stakeholders.
Ability to operate in high-volume, deadline-driven environments while maintaining accuracy.
Key Deliverables:
Process, verify, and balance high-volume ACH transactions including credits, and debits, returns, and notifications of change (NOCs).
Research discrepancies to ensure accuracy and prevent fraud or operational risk; and report issues of concern or matters of potential risk to management.
Maintain daily logs and documentation for transaction processing and reporting
Monitor and resolve rejects, exceptions, and outstanding items within set timelines
Participate in end-of-day balancing and reconciliation procedures.
Assist with resolution of operational issues and inquiries.
Manage beneficiary/payee verification, bank detail validation (routing/IBAN/BIC), and adherence to dual control workflows.
Monitor and process returns, rejects, and exceptions, including ACH return codes (R01-R85), and investigations.
Conduct daily reconciliations of ACH batches resolving breaks with thorough root-cause analysis.
Maintain cut off time adherence, ensuring timely release of ACH runs aligned with banking schedules and value dates.
Generate and maintain daily/weekly/monthly reports including settlement summaries, exception logs, and operational dashboards.
Ensure compliance with NACHA, Fedwire/CHIPS/SWIFT standards, and internal audit requirements through robust documentation, controls, and process governance.
Develop and update SOPs, process documentation, and audit artifacts, supporting continuous improvement, internal controls testing, and operational efficiency initiatives.
Technical / Non-Technical Skills:
Excellent MS Office skills - MS Excel, Power Point, Excel Macros and E Mail Drafting
Good Typing Speed of 28 WPM with >=95% accuracy
Excellent Communication skills - to Review Email, to attend Client Calls, Onshore Training etc
Behavioral Skills:
Working Hours - should be flexible to do Over Time duty if required.
Punctual and adherence to attendance and Leaves
To report to Team Lead/Manager and follow the Instructions and the HR Policies as per Company
Qualifications:
Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
Minimum experience required: 3+ years in ACH Operations within a financial institution or payments processing environment
Experience with ACH processing systems
Strong knowledge of NACHA operating rules, Regulation E, and the ACH network.
In-depth knowledge of check clearing processes, Check 21, Regulation CC, and item processing systems
Expected Competencies:
Interpersonal Effectiveness: Candidate should be a team player and demonstrate required aptitude and attitude towards work and the Team.
Service Orientation: Candidate should be Customer Centric and committed to delivering the best to Customers and the Business.