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Itech Jobs (NOW HIRING)

iTech AG

ServiceNow AI Orchestrator

Arlington, VA

$62.25 - $85.50/hr

About the Role iTech is investing heavily in AI-powered delivery. We're building purpose-built tooling that changes how ServiceNow solutions are designed, built, and delivered. We're hiring a ...

iTech AG

Security Lead - ServiceNow (343)

Arlington, VA · On-site +1

Description OVERVIEW iTech AG is seeking a Information Security Engineer to support a federal contract. As an Information Security Engineer you will be responsible for supporting an Agile team to ...

iTech AG

ServiceNow Engagement Lead

Arlington, VA

OVERVIEW iTech AG is seeking an experienced Engagement Lead / Lead Business Process Consultant (BPC) to lead delivery for the Plan Discovery initiative, a critical phase of SBP's multi-year ...

iTech AG

ServiceNow QA Tester (321)

Arlington, VA · Remote

OVERVIEW iTech AG is seeking a QA Tester to support a ServiceNow Development program with our federal customer. The QA Tester will be responsible for ensuring the quality of our software products by ...

iTech AG

ServiceNow AI Orchestrator

Arlington, VA

$62.25 - $85.50/hr

About the Role iTech is investing heavily in AI-powered delivery. We're building purpose-built tooling that changes how ServiceNow solutions are designed, built, and delivered. We're hiring a ...

iTech AG

ServiceNow Developer II (320)

Arlington, VA

$62.25 - $85.50/hr

OVERVIEW At iTech AG, we're looking for a ServiceNow Developer II who's excited to grow their career on one of the most widely used enterprise platforms in the world. In this role, you'll help build ...

iTech AG

Security Lead - ServiceNow (343)

Arlington, VA · On-site

OVERVIEW iTech AG is seeking a Information Security Engineer to support a federal contract. As an Information Security Engineer you will be responsible for supporting an Agile team to develop and ...

iTech AG

Senior ServiceNow Developer - ITSM (345)

Arlington, VA · On-site +1

$62 - $85.50/hr

Description OVERVIEW iTech AG is seeking a Senior ServiceNow Developer to support a federal program by designing, developing, and enhancing ServiceNow solutions in a secure, scalable, and compliant ...

iTech AG

Senior ServiceNow Developer (310)

Arlington, VA · On-site +1

$62 - $85.50/hr

Description OVERVIEW iTech AG is seeking a Senior ServiceNow Developer to support a federal program by designing, developing, and enhancing ServiceNow solutions in a secure, scalable, and compliant ...

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$94

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How much do itech jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for itech in the United States is $94.86, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $189.42 per hour, depending on experience, location, and employer.

What is an Itech job?

An Itech job typically refers to a role in information technology, focusing on tasks such as system administration, technical support, software development, or network management. Professionals in this field work with hardware, software, and networks to ensure efficient IT operations. Responsibilities may include troubleshooting issues, maintaining security, and supporting users with technical needs. The specific duties of an Itech job vary depending on the industry and company requirements.

What are the key skills and qualifications needed to thrive in the Itech position, and why are they important?

To thrive as an Itech, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with helpdesk ticketing systems, remote desktop tools, and standard office technologies is typically required. Strong communication, customer service orientation, and problem-solving skills help set top performers apart. These competencies ensure that technical issues are resolved efficiently, maintaining productivity and minimizing disruption to business operations.

What are the most common challenges faced by Itech professionals in day-to-day work?

Itech professionals often encounter a wide variety of technical issues, from simple password resets to more complex networking or hardware problems, which can require quick thinking and adaptability. Balancing multiple support tickets while maintaining a high level of customer service is a common challenge, as is staying updated on the latest technology changes. In addition to technical troubleshooting, Itechs frequently educate users on best practices and preventive measures. These challenges make for a dynamic work environment, offering valuable learning experiences and opportunities for skill advancement.
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Itech jobs near you
Infographic showing various Itech job openings in the United States as of May 2026, with employment types broken down into 6% Internship, 86% Full Time, 1% Part Time, and 7% Contract. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution, with an average salary of $197,300 per year, or $94.9 per hour.
ServiceNow Business Analyst (322)

ServiceNow Business Analyst (322)

iTech AG

Arlington, VA

Full-time

Posted 27 days ago

Job description

OVERVIEW
iTech AG is seeking a Business Analyst with 3–5 years of experience within the ServiceNow ecosystem to support the design, delivery, and optimization of ServiceNow solutions. The ideal candidate will act as a bridge between business stakeholders and technical teams, translating requirements into well-defined user stories and ensuring successful Agile delivery.
This role requires hands-on experience working within ServiceNow implementations and enhancements, with a strong understanding of platform capabilities and Agile delivery methodologies.
ROLES AND RESPONSIBILITIES
  • Engage with stakeholders to gather, document, and validate business requirements
  • Translate business needs into clear, structured user stories with acceptance criteria
  • Conduct process analysis and identify improvement opportunities
  • Facilitate workshops, discovery sessions, and backlog grooming sessions
  • Document functional requirements, process flows, and use cases
  • Analyze and define requirements across ServiceNow module, specifically SPM
  • Understand platform capabilities and recommend standard OOB solutions where possible
  • Support UAT planning and execution
  • Assist in release documentation and change communications
  • Ensure alignment with platform governance and best practices established by iTech AG
  • Other duties as assigned
MINIMUM QUALIFICATIONS
  • 3–5 years of experience as a Business Analyst
  • Minimum 2–3 years of experience working within the ServiceNow ecosystem
  • Experience writing user stories in Agile environments
  • Strong understanding of ServiceNow platform fundamentals
  • Experience supporting end-to-end ServiceNow implementations or enhancements
  • Ability to work cross-functionally with business and technical stakeholders
  • Strong documentation and communication skills
  • Must be able to pass a company background check
  • Ability to obtain and maintain a public trust with future project placement
EDUCATION AND CERTIFICATIONS
  • Bachelor’s degree
PREFERRED QUALIFICATIONS
  • Experience in specific ServiceNow modules (e.g., FSM, EAM, ITSM, CSM, HRSD)
  • ServiceNow Certified System Administrator (CSA) or other relevant certifications
  • Experience with Agile/Scrum frameworks
  • Familiarity with integration requirements and data migration activities
  • Experience working in multi-vendor or subcontractor environments
SECURITY CLEARANCE
  • Ability to obtain and maintain a Public Trust
  • Pursuant to government contracts, US Citizenship is required
iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.
iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to reasonableaccommodations@itechag.com. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.

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