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It Technical Engineer Jobs in Utah (NOW HIRING)

Socket.dev

IT & Security Engineer

Salt Lake City, UT · On-site

We are hiring an IT Infrastructure & Operations Engineer to own the technology that keeps those ... The ability to close things without being chased matters here more than any single technical skill.

LVT

Manager, IT Infrastructure

American Fork, UT · On-site

... vision with technical mentorship, you will foster a culture of automation and engineering ... Define and execute the corporate IT infrastructure roadmap in close alignment with Security ...

Mariana Minerals

IT Technician

Moab, UT · On-site

The Role The IT Technician will provide onsite technical support at a remote mine site, ensuring ... Collaborate with engineering and operations teams to ensure reliable data flow between equipment ...

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Showing results 21-40

All JobsIt Technical Engineer JobsIt Technical Engineer Jobs in Utah

It Technical Engineer information

See Utah salary details

$34.1K

$71.9K

$108.8K

How much do it technical engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for it technical engineer in Utah is $71,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $89,700.00 per year, depending on experience, location, and employer.

What is the difference between It Technical Engineer vs Network Engineer?

AspectIt Technical EngineerNetwork Engineer
CertificationsCompTIA A+, Network+, Cisco CCNACCNA, CompTIA Network+
Work EnvironmentIT departments, technical support, system maintenanceNetwork infrastructure, routers, switches, network design
Industry UsageIT service providers, corporate IT teamsTelecommunications, enterprise networks

While both roles involve technical skills, an It Technical Engineer focuses on overall IT systems, hardware, and software support, whereas a Network Engineer specializes in designing, implementing, and maintaining network infrastructure. The roles often overlap, but the Network Engineer's expertise is more network-specific, making it essential for network-heavy environments.

Is IT hard to become an IT Technical Engineer?

Becoming an IT Technical Engineer requires a strong understanding of computer systems, networking, and troubleshooting, often supported by certifications like CompTIA or Cisco. The role can be challenging due to the need for continuous learning and problem-solving skills, but it is accessible with relevant education and hands-on experience.

What is an IT technical engineer?

An IT technical engineer is a professional responsible for designing, implementing, and maintaining computer systems, networks, and hardware. They troubleshoot technical issues, install software, and often hold certifications like CompTIA or Cisco to support their expertise in information technology environments.

Who is the highest paid IT Technical Engineer?

The highest paid IT Technical Engineers are typically those with extensive experience, advanced certifications, and expertise in specialized areas such as cybersecurity, cloud computing, or network architecture. Salaries can reach over $150,000 annually in high-demand markets and senior roles, especially for engineers working in large corporations or with rare skills.
It Technical Engineer jobs near you
Infographic showing various It Technical Engineer job openings in Utah as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $71,949 per year, or $34.6 per hour.

IT Technical Support / Helpdesk Support in South Jordan, UT 84095

South Jordan, UT • On-site

Amicis Global
See more jobs at Amicis Globalexternal

$21/hr

Contractor

Re-posted 7 days ago

Key responsibilities

  • Provide front-line support via phone or live chat to resolve technical issues and escalate when necessary.

  • Document all support interactions, troubleshooting steps, and resolutions accurately in the ticketing system.

  • Perform incident assessment, troubleshooting, and resolution for enterprise software, hardware, peripherals, and infrastructure components.

Job description

Title: IT Technical Support / Helpdesk Support
Location: South Jordan, UT 84095
Duration: 06 Months
Pay Rate: $21.00/- on W2
 
Job Description:
Executive Summary:
  • The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment.
  • This role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system.
  • The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using knowledge base tools to drive high first-contact resolution rates.
  • This role also contributes to continuous improvement by identifying opportunities to streamline or automate processes.
Roles and Responsibilities:
Customer Support:
  • Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset.
  • Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication.
  • Resolve issues or escalate appropriately while managing customer expectations.
  • Maintain composure and professionalism in high-pressure and difficult situations.
  • Deliver a consistent and positive customer experience across all interactions.
Communication & Documentation:
  • Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution.
  • Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams.
  • Use proper netiquette and tone to ensure effective communication, especially in written chat interactions.
  • Communicate ticket status, next steps, and resolutions to users promptly.
Technical Troubleshooting & Resolution:
  • Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components.
  • Perform incident assessment, triage, research, training/education, resolution, and recovery.
  • Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively.
  • Install, modify, clean, or repair hardware and software as required.
  • Leverage both the chat and call platforms efficiently while handling multiple requests concurrently.
Collaboration & Culture
  • Collaborate with team members to ensure service excellence and share knowledge.
  • Be a culture carrier by demonstrating a positive, team-oriented attitude.
  • Adhere to company policies and procedures, contributing to a safe and professional work environment.
Additional Expectations:
  • Demonstrates flexibility and willingness to voluntarily support variable shifts including but not limited to: Holidays, Overtime, Shift change, and weekends.
  • Continuously seek opportunities for self-improvement and operational efficiency.
Qualifications:
  • High school diploma or GED required.
  • Preferred: 2-5 years of demonstrated customer support experience via phone and chat, or equivalent combination of education and experience.
  • Strong Interpersonal skills, empathy, active listening, and the ability to communicate clearly and professionally in a fast-paced environment are essential.
  • Excellent customer service and communication skills (written and verbal).
  • Strong problem-solving and critical-thinking abilities.
  • Self-motivated with the ability to work independently and prioritize tasks under pressure.
  • Technical aptitude with the ability to learn and support a broad range of IT systems and applications.
  • Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.
Responsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment.
 
 
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