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It Tech Jobs in Santa Clara, CA (NOW HIRING)

Gophermods

Sales Support Administrator

San Jose, CA · On-site +1

$24 - $29.50/hr

Position Summary We are a growing IT tech repair company looking for a highly organized and detail-oriented Sales Support Administrator to join and support the expansion of our sales team. This role ...

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It Tech information

See Santa Clara, CA salary details

$34.2K

$56.7K

$92.1K

How much do it tech jobs pay per year?

As of May 28, 2026, the average yearly pay for it tech in Santa Clara, CA is $56,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $65,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Tech, and why are they important?

To thrive as an IT Tech, you need a solid understanding of computer hardware, software troubleshooting, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and remote support tools is often required in this role. Strong problem-solving abilities, patience, and effective communication skills help IT Techs deliver excellent user support and work efficiently with teams. These competencies ensure quick resolution of technical issues, minimize downtime, and maintain seamless technology operations within an organization.

What are some common challenges IT Techs face when supporting end-users, and how can they effectively address them?

IT Techs often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges effectively, it's important to develop strong problem-solving skills, prioritize tasks based on urgency and impact, and practice clear, patient communication. Building a solid knowledge base and staying current with the latest technologies also helps IT Techs provide efficient and reliable support.

What are IT Techs?

IT Techs, short for Information Technology Technicians, are professionals responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems within an organization. They provide support to users by resolving technical issues and ensuring that IT resources run smoothly. IT Techs may also assist with setting up new equipment, performing system upgrades, and implementing security measures to protect data. Their role is essential for keeping technology operations efficient and minimizing downtime.

What is the difference between It Tech vs Network Technician?

AspectIt TechNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesData centers, client sites, office
Primary ResponsibilitiesHardware/software support, troubleshooting, system setupNetwork setup, troubleshooting, maintenance
Industry UsageIT services, tech support, corporate ITNetworking companies, IT departments, telecom

While both roles involve technical support, an It Tech generally handles a broader range of hardware and software issues across various systems, whereas a Network Technician specializes in network infrastructure, including setup and troubleshooting of network hardware and connections. The certifications and work environments overlap significantly, but their focus areas differ within the IT industry.

What are the most commonly searched types of It Tech jobs in Santa Clara, CA? The most popular types of It Tech jobs in Santa Clara, CA are:
What are popular job titles related to It Tech jobs in Santa Clara, CA? For It Tech jobs in Santa Clara, CA, the most frequently searched job titles are:
What job categories do people searching It Tech jobs in Santa Clara, CA look for? The top searched job categories for It Tech jobs in Santa Clara, CA are:
What cities near Santa Clara, CA are hiring for It Tech jobs? Cities near Santa Clara, CA with the most It Tech job openings:
It Tech jobs near you
IT Tech Support

IT Tech Support

Cognizant Technology Solutions

Foster City, CA • On-site

$25 - $34.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Cognizant rating

7.5

Company rating: 7.5 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

38th of 57 rated business consultants

Job description

IT Tech - Site support
Location : Foster City, CA ( 100% Onsite )
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Job requirement :- Details:
• Experience with Deskside and basic troubleshooting skills including hardware, software, printing, networking, file shares, etc.
• Knowledgeable in MAC and IOS Systems, Windows 7 and 10 experience - ability to resolve Windows 7/10 and MAC Operating System Issues and Errors
• Proficient in the latest Microsoft Office Applications (Office 365)
• ServiceNow or related ITSM ticketing tool experience
• Printer and scanner support
• Knowledgeable in Customer infrastructure support
• Mobile Device Support Experience
• Familiarity with Microsoft Active Directory
• Experience with computer asset tracking
• Experience with user ID creation
• Some experience with support and administration of network phones (VoIP system).
• Understanding of Symantec Virus Scan software
• Ability lift up to 50 lbs. when moving electronic equipment
• Great customer service skills , Ability to multi-task & Team player
• Fluent in both Spanish and English
• Technical degree or equivalent end-user supporting experience
What will you do?
• Provide hardware/software support services to onsite client including break/fix
• Deskside Support - Break/fix, PC staging, asset management, software installation, PC troubleshooting, printer support, process remedy ticket request, compliance tasks, account management, and provide end support to end users
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network
• Provide hardware/software support services to onsite client including break/fix
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Salary and Other Compensation:
Applications will be accepted until 6/06/2026
The Salary for this position will be 50,000-57,500 yearly depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About usCognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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