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It Support Jobs in Wausau, WI (NOW HIRING)

ASPIRUS HEALTH

SURGICAL TECH INTERN

Wausau, WI · On-site

$17/hr

Basic Life Support (BLS) certification within 3 months of hire. WHAT TO EXPECT: * Surgical Tech ... For more information visit aspirus.org. Click hereto learn more.

Artech Information System LLC

DESKTOP SUPPORT

Wausau, WI

$21.75 - $27.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Deskside Support Representative Distributed Client Services Job ID: # S2LCFL Location: Phoenix,AZ ...

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It Support information

See Wausau, WI salary details

$12

$19

$28

How much do it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support in Wausau, WI is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What are the most commonly searched types of It Support jobs in Wausau, WI? The most popular types of It Support jobs in Wausau, WI are:
What are popular job titles related to It Support jobs in Wausau, WI? For It Support jobs in Wausau, WI, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Wausau, WI look for? The top searched job categories for It Support jobs in Wausau, WI are:
What cities near Wausau, WI are hiring for It Support jobs? Cities near Wausau, WI with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Wausau, WI as of May 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,449 per year, or $19.9 per hour.
Remote IT Support Technician - Tier 1

Remote IT Support Technician - Tier 1

Community Dental Partners

Wausau, WI • Remote

$23 - $31.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Community Dental Partners is seeking a Remote Support Technician - Tier 1 to join our Technology team. The successful candidate will provide front line IT end-user support, manage business systems, and ensure effective communication with users. This role requires a minimum of 1+ years' experience in the IT field with strong communication skills and proficiency in Windows Domain deployments.

Ideal candidates will be familiar with diverse hardware and applications. #J-18808-Ljbffr

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