IT Support Specialist
Milton, NH · On-site
POSITION SUMMARY The IT Support Specialist is responsible for providing onsite and remote technical support across multiple office and operational locations. This role serves as a hands-on support ...
IT Support Specialist
Milton, NH · On-site
POSITION SUMMARY The IT Support Specialist is responsible for providing onsite and remote technical support across multiple office and operational locations. This role serves as a hands-on support ...
IT Support Specialist
Exeter, NH · On-site
The IT Support Technician II will be responsible for providing technical support and assistance to end-users, troubleshooting software and hardware issues, and escalating complex problems to higher ...
IT Support Specialist
Exeter, NH · On-site
The IT Support Technician II will be responsible for providing technical support and assistance to end-users, troubleshooting software and hardware issues, and escalating complex problems to higher ...
IT Support Specialist
Exeter, NH · On-site
$24 - $30/hr
The IT Support Technician II will be responsible for providing technical support and assistance to end-users, troubleshooting software and hardware issues, and escalating complex problems to higher ...
IT Support Specialist
Exeter, NH · On-site
$24 - $30/hr
The IT Support Technician II will be responsible for providing technical support and assistance to end-users, troubleshooting software and hardware issues, and escalating complex problems to higher ...
IT Support Specialist
Milton, NH · On-site
$55K - $61K/yr
POSITION SUMMARY The IT Support Specialist is responsible for providing onsite and remote technical support across multiple office and operational locations. This role serves as a hands-on support ...
IT Support Specialist
Milton, NH · On-site
$55K - $61K/yr
POSITION SUMMARY The IT Support Specialist is responsible for providing onsite and remote technical support across multiple office and operational locations. This role serves as a hands-on support ...
IT Support Engineer
Concord, NH · On-site
Ontra is seeking an IT Support Engineer reporting to our Director, Security & IT Operations. We're looking for someone excited to be the on-the-ground IT and office presence for our brand-new New ...
New
IT Support Engineer
Concord, NH · On-site
Ontra is seeking an IT Support Engineer reporting to our Director, Security & IT Operations. We're looking for someone excited to be the on-the-ground IT and office presence for our brand-new New ...
New
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
It Support information
See Rochester, NH salary details
$11.53 - $12.81
1% of jobs
$12.81 - $14.09
4% of jobs
$15.10 is the 25th percentile. Wages below this are outliers.
$14.09 - $15.38
25% of jobs
$15.38 - $16.66
14% of jobs
The median wage is $17.15 / hr.
$16.66 - $17.94
14% of jobs
$17.94 - $19.23
10% of jobs
$19.87 is the 75th percentile. Wages above this are outliers.
$19.23 - $20.51
13% of jobs
$20.51 - $21.79
4% of jobs
$21.79 - $23.08
8% of jobs
$23.08 - $24.36
3% of jobs
$24.36 - $25.64
3% of jobs
$11
$18
$25
How much do it support jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for it support in Rochester, NH is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.00 per hour, depending on experience, location, and employer.
What does an IT support specialist do?
An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.
What are the key skills and qualifications needed to thrive as an IT support specialist?
To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.
What are common challenges IT support professionals face when troubleshooting user issues remotely?
IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.
What is the difference between It Support vs Network Technician?
| Aspect | It Support | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified IT Professional (MCITP) | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, user support, troubleshooting hardware/software | Network infrastructure, configuring and maintaining network hardware |
| Industry Usage | IT service providers, corporate IT departments | Telecommunications, enterprise networks |
It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.
Is IT support a difficult job?
IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
More about It Support jobs
What are the most commonly searched types of It Support jobs in Rochester, NH?
The most popular types of It Support jobs in Rochester, NH are:
What job categories do people searching It Support jobs in Rochester, NH look for?
The top searched job categories for It Support jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for It Support jobs?
Cities near Rochester, NH with the most It Support job openings:
IT Support Specialist
Milton, NH • On-site
The Ridge RTC
Full-time
Posted 5 days ago
Job description
POSITION SUMMARY
The IT Support Specialist is responsible for providing onsite and remote technical support across multiple office and operational locations. This role serves as a hands-on support resource for end users, supporting daily IT operations including workstation setup, account administration, onboarding/offboarding activities, hardware deployment, inventory management, and basic network and connectivity troubleshooting.
This is a highly user-facing role that requires strong communication skills, professionalism, organization, and the ability to work independently across multiple sites. The ideal candidate is customer-service oriented, dependable, technically capable, and comfortable supporting non-technical users in a fast-paced environment.
RESPONSIBILITIES
Provide onsite and remote technical support for end users across multiple locations.
Support onboarding and offboarding processes including account provisioning, access changes, device deployment, and equipment recovery.
Configure and deploy desktops, laptops, mobile devices, and related hardware.
Perform operating system reloads, workstation imaging, software installation, and endpoint setup.
Create, manage, and disable user accounts within Microsoft 365 and Entra ID environments.
Assign and manage security groups, shared mailbox access, and basic user permissions.
Maintain accurate inventory records for computers, peripherals, and IT assets.
Install and support printers, docking stations, monitors, and other office technology.
Perform basic network and connectivity troubleshooting including WiFi testing and device connectivity validation.
Coordinate with internal engineers, vendors, and service providers for escalated support and infrastructure activities.
Support deployment and maintenance of endpoint management and remote monitoring tools (RMM).
Assist with hardware procurement, receiving, staging, and deployment coordination.
Travel to operational locations as needed to support users and technology initiatives.
Training: Provide training and guidance to end-users on IT tools and best practices.
Other duties as assigned.
QUALIFICATIONS
Associate's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
3+ years' experience in helpdesk support or a similar IT support role.
Ability to support Microsoft Windows environments and Microsoft 365 applications.
Experience supporting both Windows and Mac devices.
Strong customer service orientation with the ability to communicate clearly with users of varying technical backgrounds.
Strong analytic and problem-solving skills.
Ability to work independently and collaboratively in a team environment.
Eager to learn and adapt to new technologies.
IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
Familiarity with healthcare or other regulated environments preferred.
REQUIREMENTS
Ability to lift IT equipment (Average 30 lbs.)
Ability to crawl, kneel, stoop, and reach while installing equipment and configuring workstations.
Frequent walking and standing.
Works well under pressure due to time and accuracy requirements.
Corporate office is located in Santa Monica. Periodic travel to company locations in Malibu and San Rafael. Travel and mileage reimbursements included.
Reliable transportation and valid driver's license required.