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Entry Level It Support Jobs in Rochester, NH (NOW HIRING)

Prospect Mountain JMA

IT Support Technician

Alton, NH · On-site

$21.75 - $29.75/hr

PROSPECT MOUNTAIN SCHOOLS - SAUs 72, 86 & 301 IT Support Technician Prospect Mountain School District is looking for qualified support technicians to assist with daily end user support, network ...

FRONTGRADE TECHNOLOGIES

IT Support Specialist

Exeter, NH · On-site

$24 - $30/hr

The IT Support Technician II will be responsible for providing technical support and assistance to end-users, troubleshooting software and hardware issues, and escalating complex problems to higher ...

U.S. Navy

IT Support Specialist

Concord, NH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

York Harbor, ME

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Sanbornville, NH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Hooksett, NH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Dover, NH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Kezar Falls, ME

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Eliot, ME

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

West Kennebunk, ME

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Suncook, NH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Hampton Beach, NH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Cape Neddick, ME

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Portsmouth, NH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Kittery Point, ME

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Somersworth, NH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Sanford, ME

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Rochester, NH

Entry Level It Support information

See Rochester, NH salary details

$11

$18

$25

How much do entry level it support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level it support in Rochester, NH is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.00 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Rochester, NH?

The most popular types of It Support jobs in Rochester, NH are:

What job categories do people searching Entry Level It Support jobs in Rochester, NH look for?

The top searched job categories for Entry Level It Support jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Entry Level It Support jobs?

Cities near Rochester, NH with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Rochester, NH as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,848 per year, or $18.2 per hour.

IT Support Specialist

FRONTGRADE TECHNOLOGIES

Exeter, NH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

The IT Support Technician II will be responsible for providing technical support and assistance to end-users, troubleshooting software and hardware issues, and escalating complex problems to higher-level support teams when necessary. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and a customer-focused approach.
About Frontgrade
At Frontgrade, we build mission-critical electronics that perform without compromise in the world's most demanding environments, from deep space to national defense. With decades of proven heritage, we deliver high-reliability components, subsystems, and integrated solutions trusted when failure is not an option. But our strength is not just in what we build. It is in the people who make it possible. From engineers and product managers to sales teams, marketers, and skilled manufacturing professionals, every role plays a direct part in enabling missions that protect, explore, and connect our world. We move with purpose, collaborate across disciplines, and take pride in delivering solutions our customers rely on in the highest-stakes environments. If you want your work, whatever your specialty, to contribute to something bigger, you will find your place at Frontgrade.
 
Why Work for Us
We believe mission success starts with taking care of our people. That's why we offer competitive health, wealth, and wellbeing benefits from day one. You'll also find real opportunities to learn, grow, and advance, whether you're building technical expertise, leading teams, or expanding into new areas. Here, your growth is part of the mission.

Additional Information
This position may require access to technology, materials, software or hardware that is controlled by either ITAR or EAR U.S. export laws.  As a condition of any job offer, in order to be employed in this position, you may need to obtain a U.S. Government export license(s), as required by law.
 
Other benefits include:
  • Immediate Medical (FSA and HSA), Dental, and Vision
  • 401K Match with 100% immediate vesting
  • 9X80 compressed work schedule for qualifying roles
  • Career Opportunity and Growth
  • Tuition Reimbursement/Student Loan Repayment
  • Generous PTO and 11 paid Holidays per year (9 designated holidays and 2 floating holidays)
  • 8 weeks of 100% Paid Family Leave

    Experience:

  • Minimum of two (2) years of experience in area of responsibility.
    • Respond to incoming support requests via phone, email, or ticketing system in a timely manner
    • Diagnose and troubleshoot technical issues related to software, hardware, and network connectivity
    • Provide guidance and assistance to end-users on the use of IT systems, applications, and tools
    • Escalate unresolved issues to the appropriate support teams or vendors for further investigation and resolution
    • Install, configure, and maintain computer hardware, software, and peripherals
    • Collaborate with other IT team members to implement solutions and improvements
    • Document support activities, resolutions, and troubleshooting steps for future reference
    • Contribute to the development of knowledge base articles and user guides

    Apply