IT Support Lead
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Lead
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Lead
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
Quick apply
IT Support Lead
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Engineer
Dallas, TX · On-site
You'll start in IT support, take on infrastructure and automation work as you ramp, and shape the role with us as you grow. If you're curious about cloud, CI/CD, observability, and security ...
IT Support Engineer
Dallas, TX · On-site
You'll start in IT support, take on infrastructure and automation work as you ramp, and shape the role with us as you grow. If you're curious about cloud, CI/CD, observability, and security ...
You'll start in IT support, take on infrastructure and automation work as you ramp, and shape the role with us as you grow. If you're curious about cloud, CI/CD, observability, and security ...
You'll start in IT support, take on infrastructure and automation work as you ramp, and shape the role with us as you grow. If you're curious about cloud, CI/CD, observability, and security ...
IT Support Lead
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Lead
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Specialist
Bedford, TX · On-site
Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the ...
Quick apply
IT Support Specialist
Bedford, TX · On-site
Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the ...
IT Support Engineer
Fort Worth, TX · On-site
IT Hub Support Position Summary We are seeking a technically strong and highly professional IT Support Specialist to provide hands-on End User Computing support for employees, customers, executives ...
IT Support Engineer
Fort Worth, TX · On-site
IT Hub Support Position Summary We are seeking a technically strong and highly professional IT Support Specialist to provide hands-on End User Computing support for employees, customers, executives ...
IT Support Specialist
Bedford, TX · On-site
Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the ...
IT Support Specialist
Bedford, TX · On-site
Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the ...
IT Support Technician
Fort Worth, TX · On-site +1
$45K - $55K/yr
Our client is seeking an IT Support Specialist to join its growing IT team supporting a fully remote U.S.-based workforce. This role is ideal for an early to mid-career IT professional who enjoys ...
IT Support Technician
Fort Worth, TX · On-site +1
$45K - $55K/yr
Our client is seeking an IT Support Specialist to join its growing IT team supporting a fully remote U.S.-based workforce. This role is ideal for an early to mid-career IT professional who enjoys ...
IT Support Specialist
Irving, TX · On-site
The IT Support Specialist will complete a wide range of duties. This includes traveling to various bank locations, providing technical support for all locations including hardware and software ...
IT Support Specialist
Irving, TX · On-site
The IT Support Specialist will complete a wide range of duties. This includes traveling to various bank locations, providing technical support for all locations including hardware and software ...
IT Support Specialist
Irving, TX · On-site
The IT Support Specialist will complete a wide range of duties. This includes traveling to various bank locations, providing technical support for all locations including hardware and software ...
Quick apply
IT Support Specialist
Irving, TX · On-site
The IT Support Specialist will complete a wide range of duties. This includes traveling to various bank locations, providing technical support for all locations including hardware and software ...
IT Support Specialist
Dallas, TX · On-site
About the Role As an IT Support Specialist, you'll help ensure HM&M's technology environment runs smoothly and reliably. You'll serve as the primary local resource for employees and leaders seeking ...
IT Support Specialist
Dallas, TX · On-site
About the Role As an IT Support Specialist, you'll help ensure HM&M's technology environment runs smoothly and reliably. You'll serve as the primary local resource for employees and leaders seeking ...
IT Support Specialist
Irving, TX · On-site
The IT Support Specialist will complete a wide range of duties. This includes traveling to various bank locations, providing technical support for all locations including hardware and software ...
IT Support Specialist
Irving, TX · On-site
The IT Support Specialist will complete a wide range of duties. This includes traveling to various bank locations, providing technical support for all locations including hardware and software ...
IT Support Technician
Frisco, TX · On-site
$20.25 - $27.75/hr
As an IT Support Technician, you will provide technical support and endpoint administration services for HITRUST employees. This role is responsible for supporting and managing both Windows and macOS ...
IT Support Technician
Frisco, TX · On-site
$20.25 - $27.75/hr
As an IT Support Technician, you will provide technical support and endpoint administration services for HITRUST employees. This role is responsible for supporting and managing both Windows and macOS ...
IT Support Technician
Frisco, TX · On-site
$20.25 - $27.75/hr
Description As an IT Support Technician, you will provide technical support and endpoint administration services for HITRUST employees. This role is responsible for supporting and managing both ...
IT Support Technician
Frisco, TX · On-site
$20.25 - $27.75/hr
Description As an IT Support Technician, you will provide technical support and endpoint administration services for HITRUST employees. This role is responsible for supporting and managing both ...
Role Overview We are seeking a motivated IT Support Specialist to join our team in Arlington, Texas. You'll play a key role in supporting the daily technology needs of our executive, administrative ...
Quick apply
Role Overview We are seeking a motivated IT Support Specialist to join our team in Arlington, Texas. You'll play a key role in supporting the daily technology needs of our executive, administrative ...
IT Support Specialist
Arlington, TX · On-site
Role Overview We are seeking a motivated IT Support Specialist to join our team in Arlington, Texas. You'll play a key role in supporting the daily technology needs of our executive, administrative ...
IT Support Specialist
Arlington, TX · On-site
Role Overview We are seeking a motivated IT Support Specialist to join our team in Arlington, Texas. You'll play a key role in supporting the daily technology needs of our executive, administrative ...
IT Support Specialist
Arlington, TX · On-site
Role Overview We are seeking a motivated IT Support Specialist to join our team in Arlington, Texas. You'll play a key role in supporting the daily technology needs of our executive, administrative ...
IT Support Specialist
Arlington, TX · On-site
Role Overview We are seeking a motivated IT Support Specialist to join our team in Arlington, Texas. You'll play a key role in supporting the daily technology needs of our executive, administrative ...
IT Support Engineer
Fort Worth, TX · On-site
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Fort Worth, TX! UBEO is a distributor/servicer ...
IT Support Engineer
Fort Worth, TX · On-site
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Fort Worth, TX! UBEO is a distributor/servicer ...
IT Support Engineer
Dallas, TX · On-site
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Dallas, TX! UBEO is a distributor/servicer of ...
IT Support Engineer
Dallas, TX · On-site
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Dallas, TX! UBEO is a distributor/servicer of ...
It Support information
See Addison, TX salary details
$11.40 - $12.67
1% of jobs
$12.67 - $13.94
4% of jobs
$14.93 is the 25th percentile. Wages below this are outliers.
$13.94 - $15.21
25% of jobs
$15.21 - $16.48
14% of jobs
The median wage is $16.97 / hr.
$16.48 - $17.75
14% of jobs
$17.75 - $19.02
10% of jobs
$19.65 is the 75th percentile. Wages above this are outliers.
$19.02 - $20.29
13% of jobs
$20.29 - $21.56
4% of jobs
$21.56 - $22.83
8% of jobs
$22.83 - $24.10
3% of jobs
$24.10 - $25.36
3% of jobs
$11
$17
$25
How much do it support jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for it support in Addison, TX is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.76 per hour, depending on experience, location, and employer.
What are common challenges IT support professionals face when troubleshooting user issues remotely?
IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.
Is IT support a difficult job?
IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. It can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
What does an IT support specialist do?
An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.
What are the key skills and qualifications needed to thrive as an IT support specialist?
To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.
What is the difference between It Support vs Network Technician?
| Aspect | It Support | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified IT Professional (MCITP) | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, user support, troubleshooting hardware/software | Network infrastructure, configuring and maintaining network hardware |
| Industry Usage | IT service providers, corporate IT departments | Telecommunications, enterprise networks |
It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.
More about It Support jobs
What are the most commonly searched types of It Support jobs in Addison, TX? The most popular types of It Support jobs in Addison, TX are:
What job categories do people searching It Support jobs in Addison, TX look for? The top searched job categories for It Support jobs in Addison, TX are:
What cities near Addison, TX are hiring for It Support jobs? Cities near Addison, TX with the most It Support job openings:
Raising Cane's Chicken Fingers rating
6.9
Based on 1,546 frontline employees who took The Breakroom Quiz
8th of 106 rated fast food restaurants
Job description
Company Description
At Raising Cane's Chicken Fingers, we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!
Job Description
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This role provides advanced troubleshooting, executive support, and specialized expertise across Apple and Window environments while ensuring a seamless technology experience for end users.
The Lead Specialist supports hardware, software, applications, mobile devices, and office technology across the organization. This position partners closely with IT teams and business stakeholders to resolve technical issues efficiently, maintain secure and reliable technology environments, and deliver a professional, high-touch support experience.
Your Impact and Responsibilities:
- Provide onsite and remote technical support for RSO Crew, Business Unit teams, and senior leadership
- Deliver responsive, high-touch technology support for executive leaders, ensuring timely resolution of technology issues and business-critical requests
- Configure, deploy, maintain, patch, recover, and retire laptops, desktops, mobile devices, and related technology assets
- Troubleshoot and resolve hardware, software, application, phone system, and connectivity issues across Windows, Mac, and mobile platforms
- Serve as the subject matter expert for Apple devices and macOS, maintaining current knowledge of product updates, features, and best practices
- Manage and follow up on IT service tickets, ensuring issues are documented, communicated, and resolved in accordance with service expectations
- Support conference room technology, collaboration tools, and other end-user technologies
- Coordinate technology setup and support for offices, workspaces, and related infrastructure needs
- Partner with Infrastructure, Security, and other IT teams to support secure, reliable technology environments and resolve escalated issues
- Maintain accurate technology asset inventory records and support device lifecycle management activities
Qualifications
- 6+ years of support end-user technology in a corporate environment
- Advanced experience supporting Apple devices and macOS, with strong working knowledge of Windows operating systems and end-user technologies
- Experience providing technology support to executive leaders and managing highly visible, time-sensitive requests with professionalism and discretion
- Strong troubleshooting skills across hardware, software, networking, and business applications
- Working knowledge of endpoint deployment, patching, asset management, and device lifecycle management processes
Additional Information
All your information will be kept confidential according to EEO guidelines.
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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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