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It Support Technician Jobs in Monsey, NY (NOW HIRING)

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Experience: * 2 years of hands-on IT technical support, required * Experience in healthcare ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Experience: * 2 years of hands-on IT technical support, required * Experience in healthcare ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Experience: * 2 years of hands-on IT technical support, required * Experience in healthcare ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Experience: * 2 years of hands-on IT technical support, required * Experience in healthcare ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Experience: * 2 years of hands-on IT technical support, required * Experience in healthcare ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Experience: * 2 years of hands-on IT technical support, required * Experience in healthcare ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Experience: * 2 years of hands-on IT technical support, required * Experience in healthcare ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Experience: * 2 years of hands-on IT technical support, required * Experience in healthcare ...

Sky Systems, Inc. (SkySys)

IT Support

Manhattan, NY

$23.75 - $32.50/hr

Dispatch AV/IT Technician Schedule: Variable, onsite based on dispatch needs Role Overview The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra ...

Gen Digital

Senior IT Support Specialist

Passaic, NJ · On-site

$90K - $100K/yr

About You · Minimum 3+ years of experience as a Desktop Support Engineer or IT Support Technician. · Experience with JAMF and/or Microsoft Intune for endpoint management. · Advanced knowledge of ...

Gen Digital

Senior IT Support Specialist

Manhattan, NY · On-site

$90K - $100K/yr

About You · Minimum 3+ years of experience as a Desktop Support Engineer or IT Support Technician. · Experience with JAMF and/or Microsoft Intune for endpoint management. · Advanced knowledge of ...

simons foundation

Manager, IT Support

New York, NY

$99K - $125K/yr

Apple Certified Macintosh Technician (ACMT) certification or willingness to obtain certification. Experience * 4+ years of experience with Mac troubleshooting and IT support * Experience with macOS ...

Simons Foundation

Manager, IT Support

New York, NY · On-site

$99K - $125K/yr

Apple Certified Macintosh Technician (ACMT) certification or willingness to obtain certification. Experience * 4+ years of experience with Mac troubleshooting and IT support * Experience with macOS ...

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It Support Technician information

See Monsey, NY salary details

$14

$26

$38

How much do it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support technician in Monsey, NY is $26.01, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $29.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

What cities near Monsey, NY are hiring for It Support Technician jobs? Cities near Monsey, NY with the most It Support Technician job openings:
It Support Technician jobs near you
Infographic showing various It Support Technician job openings in Monsey, NY as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,099 per year, or $26 per hour.
Support Technician I

Support Technician I

Westchester Medical Center

Valhalla, NY • On-site

$22.50 - $30.75/hr

Full-time

Posted 10 days ago

Job description

Job Summary: The Support Technician I is the face of IT throughout WMC; they are responsible for rendering technical support to the end user community.  Support duties include computer equipment installation, assisting users with computer access, logon and navigation, access to and usage of related peripheral equipment such as printers and scanners.   They will coordinate between WMC Help desk and IT departments as part of the daily routine and duties. Additional responsibilities include equipment device configurations, installations, relocations, support, and maintenance.  The Support Technician I is responsible for following WMC IT protocols and the use of approved tools in carrying out their job.   The Support Technician I will interact with the WMC Help Desk for service requests; they are to update and close support tickets on a timely basis for those tasks assigned in their name. The Support Technician I will escalate to senior members of the team for advanced or complex issues which they are unable to solve. They will perform basic computer imaging and rollout activities for new hires and staff relocations.  They will be assigned both reactive and proactive assignments to reduce downtime for end user community.   They will follow and ensure that asset management, configuration and security standards are met. The Support Technician I will coordinate and participate with other senior members of the WMC IT Teams in support of departmental and enterprise-wide initiatives.

                Responsibilities:

  • Function as part of a team in support of End Users for the access and use of computer equipment, WMC systems, and peripherals
  • Perform computer hardware installations & decommission of enterprise equipment, including PCs, printers, scanners, other peripherals.
  • Configure computer equipment following hospital approved protocols and standards.
  • Troubleshoot and resolve problems related to hardware including PCs and peripheral equipment.
  • Render support to end users related to WMC Network logon, basic application access, and navigation.  
  • Participate in project implementation assignments.
  • Acts as liaison with end users for system access and usage.
  • Follow inventory processes, request replacement parts and equipment and administer the return of failed parts as required.
  • Perform asset management duties as defined by WMC.
  • Adhere to all WMC security protocols and standards.

Qualifications/Requirements:

Experience:

  • 2 years of hands-on IT technical support, required
  • Experience in healthcare technology support, including hardware or infrastructure, preferred
  • Experience with device management/integration, preferred

Education:

  • Bachelor’s degree in information technology, science, or related, required

Licenses / Certifications: N/A

Other:  Basic yet solid knowledge of computer and operating systems and core applications in meeting the needs of hospital community;  ability to work well with medical professionals; ability to communicate effectively; ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments; good judgment; initiative; accuracy; thoroughness; physical condition commensurate with the demands of the position.

Special Requirements: N/A

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