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It Support Technician Internship Jobs in Albany, NY

Core BTS, Inc.

IT Support Technician

Niskayuna, NY

$24 - $25/hr

Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an education setting. The support technician will work under the direction of Director of Technology.

Core BTS

IT Support Technician

Niskayuna, NY · On-site

$24 - $25/hr

Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an education setting. The support technician will work under the direction of Director of Technology.

Bestpass by Fleetworthy

IT Support Specialist

Albany, NY · On-site

Required : • 0-1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome). • Basic understanding of Windows and/or Apple operating ...

Fleetworthy

IT Support Specialist

Albany, NY

$45K - $50K/yr

Skills & Qualifications Required * 0-1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome). * Basic understanding of Windows and/or ...

Fleetworthy

IT Support Specialist

Albany, NY · On-site

Required : • 0-1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome). • Basic understanding of Windows and/or Apple operating ...

Fleetworthy

IT Support Specialist

Albany, NY · On-site

$45K - $50K/yr

Skills & Qualifications Required * 0-1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome). * Basic understanding of Windows and/or ...

Fleetworthy

IT Support Specialist

Albany, NY · On-site

$45K - $50K/yr

Skills & Qualifications Required * 0-1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome). * Basic understanding of Windows and/or ...

Holland & Knight

IT Support Specialist

Schenectady, NY · On-site

$33.50 - $53.20/hr

IT Support Specialist We are a Firm where people truly believe in what they do and strive to ... Provide support to incidents that are escalated from IT Technicians or the Service Desk * Provide ...

cb20 Inc

IT Services & AV Support Technician

Latham, NY

$20.75 - $28.50/hr

We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across ...

cb20

IT Services & AV Support Technician

Latham, NY · On-site

We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across ...

cb20 Inc

IT Services & AV Support Technician

Latham, NY · On-site

$75K - $100K/yr

We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across ...

cb20 Inc

IT Services & AV Support Technician

Latham, NY · On-site

$20.75 - $28.50/hr

We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across ...

Tag Solutions

IT Support Engineer

Albany, NY · On-site

$25/hr

Job Summary As an IT Support Engineer, you'll own support tickets from first response to verified resolution for our Albany customer base -- working onsite 40 hours/week. You'll troubleshoot end-user ...

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It Support Technician Internship information

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How much do it support technician internship jobs pay per hour?

As of May 27, 2026, the average hourly pay for it support technician internship in Albany, NY is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician Intern, and why are they important?

To thrive as an IT Support Technician Intern, you need a fundamental understanding of computer hardware, operating systems, and networking principles, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote support tools, and basic troubleshooting utilities like Windows/Mac diagnostics is typically expected. Strong problem-solving skills, effective communication, and a willingness to learn help interns stand out in this role. These skills are vital for efficiently resolving end-user issues and contributing to the overall productivity of the IT support team.

What are some common challenges faced by IT Support Technician Interns, and how can they effectively overcome them?

IT Support Technician Interns often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating solutions to users with varying technical backgrounds. To overcome these, it's important to proactively document resolved issues for future reference, prioritize tasks based on urgency, and practice clear, patient communication. Seeking guidance from experienced team members and utilizing available knowledge bases can also help interns grow their troubleshooting skills and confidence.

What is an IT Support Technician Internship?

An IT Support Technician Internship is an entry-level position where interns assist with maintaining and troubleshooting computer systems, software, and networks within an organization. Interns typically work under the guidance of experienced IT staff, helping to resolve technical issues, set up hardware and software, and provide support to end-users. This role provides hands-on experience and practical knowledge that can be valuable for a future career in IT support or related fields. Interns also gain exposure to real-world IT environments and develop problem-solving and communication skills.
What are the most commonly searched types of It Support Technician jobs in Albany, NY? The most popular types of It Support Technician jobs in Albany, NY are:
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It Support Technician Internship jobs near you

IT Support Technician

Core BTS, Inc.

Niskayuna, NY

$24 - $25/hr

Full-time

Posted 2 days ago

Job description

Company Description

Founded in 2004, Core BTS, Inc. is an award-winning IT consulting firm and managed services provider dedicated to problem solving. Using broad, scalable expertise, we leverage technology to transform business and enable change

Recognized for accelerating the adoption of digital technology to transform business, Core BTS delivers robust cloud, modern workplace, security, and networking solutions to commercial and public-sector clients.

With broad, scalable expertise, Core BTS is passionate about solving complex issues with an unwavering focus on client experience.

Job Description

Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an education setting. The support technician will work under the direction of Director of Technology.

Primary duties include:

             Assist teachers to enhance learning through improved integration of technology. Assist administrators and teachers in the incorporation of technological hardware and software into the classroom.

             Facilitate effective use of technology in the classroom and school environment. Provide direct support to staff in conjunction with technology department and administration.

             Independently resolve routine and less complex user problems. Coordinate with both technology staff and/or supervisor for resolving more complex issues.

             PC and peripheral support (i.e., computers, Chromebooks, document cameras, interactive whiteboards, printers, etc.) Hardware repair/ replacement, initial setup/ configuration, driver/ software upgrades, operating system and application support, and miscellaneous help desk ticket remediation.

The ideal candidate will have procedural knowledge and hand-on experience performing:

             Initial setup / configuration

             Driver / software upgrades

             Operating System/Application support

             End user knowledge transfer

             System imaging and experience with Active Directory

Qualifications

The successful candidate will have 1-3 years of technical support experience, education, certifications, or a combination, along with a desire to learn and motivation to excel in a customer service-centric environment.

Experience and/or education in computer networking, PC/Mac environments, server support, phone system administration, Cisco hardware, Exchange and virtual environments are highly desired.

Additional Information

The compensation range for this position is $24-$25, depending on experience.

All your information will be kept confidential according to EEO guidelines.

Apply