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It Support Representative Jobs in Tennessee (NOW HIRING)

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are ...

Nextech

IT Support Specialist

Franklin, TN · On-site

Overview A growing consumer products company in the Franklin, TN area is seeking an IT Support Specialist to join its collaborative and expanding technology team. This is an excellent opportunity for ...

Revel Staffing

IT Support Supervisor

Memphis, TN · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

ADDA Infusion

IT Support Specialist

Nashville, TN · On-site

Lerner Solutions is looking for an IT Support Specialist to embed within that client environment, someone who brings a service-first orientation to technology operations and leads with ...

ADDA Infusion

IT Support Specialist

Nashville, TN · On-site

$55K - $80K/yr

Lerner Solutions is looking for an IT Support Specialist to embed within that client environment, someone who brings a service-first orientation to technology operations and leads with ...

ADDA Infusion

IT Support Specialist

Nashville, TN · On-site

Lerner Solutions is looking for an IT Support Specialist to embed within that client environment, someone who brings a service-first orientation to technology operations and leads with ...

ADDA Infusion

IT Support Specialist

Nashville, TN · On-site

Lerner Solutions is looking for an IT Support Specialist to embed within that client environment, someone who brings a service-first orientation to technology operations and leads with ...

Gathr Outdoors

IT Support Technician

Brentwood, TN · On-site

$20.25 - $28/hr

IT Support Technician ILocation: Brentwood, TN / Onsite Reports To: IT Systems ManagerBrand/Segment ... PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be ...

New

Charter Foods

IT Support Specialist

Morristown, TN · On-site

$50K - $60K/yr

Job Summary We're looking for a customer-focused and tech-savvy IT Support Specialist to join our team. This role is the frontline of our IT Services department -- helping users resolve technical ...

Truxton

IT Support Technician

Nashville, TN

$20.75 - $28.50/hr

Description The IT Support Technician serves as the primary frontline support contact for Truxton employees, providing timely assistance with workstation, software, mobile device, printer, telephony ...

Careers at Truxton

IT Support Technician

Nashville, TN · On-site

$20.75 - $28.50/hr

The IT Support Technician serves as the primary frontline support contact for Truxton employees, providing timely assistance with workstation, software, mobile device, printer, telephony, account ...

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It Support Representative information

See Tennessee salary details

$11

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$39

How much do it support representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for it support representative in Tennessee is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Representative?

To thrive as an IT Support Representative, you need a solid understanding of computer systems, troubleshooting techniques, and a relevant qualification such as a degree or certification in information technology. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems like Windows, macOS, or Linux is typically required. Strong communication skills, patience, and problem-solving ability help you effectively assist users and resolve issues quickly. These skills ensure efficient technical support, minimize downtime, and maintain high levels of user satisfaction.

What is the difference between It Support Representative vs Help Desk Technician?

It Support RepresentativeHelp Desk Technician
Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site.Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams.

Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.

What is an IT Support Representative?

IT Support Representatives are professionals who provide technical assistance and support to individuals or organizations experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and help users resolve technical challenges through various channels like phone, email, or chat. Their responsibilities may include installing and configuring software, diagnosing hardware issues, and guiding users through solutions to ensure smooth and efficient IT operations.

What are some common challenges faced by IT Support Representatives and how can they be managed?

IT Support Representatives often encounter challenges such as handling high volumes of support tickets, troubleshooting a wide variety of technical issues, and balancing urgent requests from multiple users. Managing these challenges requires strong time management, effective communication, and a methodical approach to problem-solving. Utilizing ticketing systems, collaborating with team members, and staying updated on the latest technologies can help representatives provide efficient support and reduce stress.
What are popular job titles related to It Support Representative jobs in Tennessee? For It Support Representative jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching It Support Representative jobs in Tennessee look for? The top searched job categories for It Support Representative jobs in Tennessee are:
What cities in Tennessee are hiring for It Support Representative jobs? Cities in Tennessee with the most It Support Representative job openings:
It Support Representative jobs near you
Infographic showing various It Support Representative job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $41,284 per year, or $19.8 per hour.

TECH SUPPORT REPRESENTATIVE-Part-Time

Gibson Electric Membership Corporation

Trenton, TN

Part-time

Posted 13 days ago

Job description

JOB POSTING NOTICE

Part-time Tech Support Representative


Gibson Electric has two Part-time Tech Support Representative positions now open for our Trenton Member Service Center located at 1207A S. College St., Trenton, TN.


The position schedules and confirms service appointments, resolves technical and non-technical customer problems/complaints, provides technical support for customers and employees, and coordinates setup and transfer of new telephone service to Gibson Connect.


The shift for this position is 12-hour shift (8 AM to 8 PM) on Saturday and Sunday every other weekend. Employee must be willing and able to fill in for other Part-Time Tech Support shifts as needed. Hours may be adjusted based on customer need.


Qualified applicants must have:

  • High school diploma or the equivalent
  • One to two years of administrative experience
  • One to two years in a customer service position
  • Ability to effectively communicate with and courteously assist member-owners, other employees, and the public in person and by telephone

TO APPLY:

If you meet the above qualifications and would like to apply, visit https://gibsoncoops.com/careers to view the full position description and complete the required application form.


Application deadline is Monday, August 10, 2026.


All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status.


Apply