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It Support Representative Jobs in Nevada (NOW HIRING)

3G Productions LLC

IT Support

Las Vegas, NV · On-site

$55K - $75K/yr

Position Overview We are seeking an experienced IT Support Specialist to join our team and serve as a key point of contact for end-user technical support, network administration, and IT operations. ...

AGS

IT Support Manager

Las Vegas, NV · On-site

Job Overview We are looking for an IT Support Manager who loves solving problems and is passionate about building a reliable, secure, and delightful end-user technology experience. You will lead the ...

Sierra Nevada Corporation

Executive IT Support

Sparks, NV · On-site

$22 - $30.25/hr

Responsibilities : • Provide dedicated IT support to executive leadership, ensuring timely and effective resolution of technical issues. • Install, configure, and maintain hardware and software ...

Astound Group LLC

IT Support

Las Vegas, NV · On-site

$20.25 - $27.75/hr

JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in ... Resolves tickets representing staff-generated technical requests or problems and troubleshoots ...

Link Technologies

IT Support Engineer

Las Vegas, NV

Link Technologies (LinkTechConsulting.com) is currently seeking an IT Support Engineer for an opportunity in Las Vegas, NV. About the Role Link Technologies is seeking a hands-on IT Support Engineer ...

Redwood Materials

IT Support Specialist

Mccarran, NV · On-site

They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other ...

Infojini Inc

IT Support

Las Vegas, NV

$20.50 - $28.25/hr

Provide support assistance with technical problem solving, equipment deployment, hardware and ... Additional Information All your information will be kept confidential according to EEO guidelines.

Hamilton Company

IT Support Specialist

Reno, NV · On-site

Responsibilities We are seeking a versatile and proactive IT Support Specialist to provide comprehensive technical assistance across our diverse workforce, including on-campus office staff, a ...

Elko County

IT Support Specialist

Elko, NV

$19.67 - $28.52/hr

SUMMARY OF JOB PURPOSE The IT Support Specialist is an entry-level, front-line support position for ... Represents the department with dignity, integrity, and a spirit of cooperation. Education and ...

Elko County, NV

IT Support Specialist

Elko, NV · On-site

$19.67 - $28.52/hr

SUMMARY OF JOB PURPOSE The IT Support Specialist is an entry-level, front-line support position for ... Represents the department with dignity, integrity, and a spirit of cooperation. Education and ...

Goodwill of Southern Nevada

Be Seen First

Technical Support Representative

Las Vegas, NV · On-site

$18.05/hr

POSITION EXPECTATIONPOSITION EXPECTATIONS Position Summary ​​​The Technical Support Representative position provides IT support to internal users of computer systems, software, and hardware ...

Wynn Resorts

Specialist - IT Support

Las Vegas, NV · On-site

Demonstrated experience in a customer service role within an IT support team. * Strong MS Office 365 and Cloud environment knowledge both from a user and troubleshooting perspective, especially ...

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It Support Representative information

See Nevada salary details

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How much do it support representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it support representative in Nevada is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Representative?

To thrive as an IT Support Representative, you need a solid understanding of computer systems, troubleshooting techniques, and a relevant qualification such as a degree or certification in information technology. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems like Windows, macOS, or Linux is typically required. Strong communication skills, patience, and problem-solving ability help you effectively assist users and resolve issues quickly. These skills ensure efficient technical support, minimize downtime, and maintain high levels of user satisfaction.

What is the difference between It Support Representative vs Help Desk Technician?

It Support RepresentativeHelp Desk Technician
Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site.Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams.

Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.

What is an IT Support Representative?

IT Support Representatives are professionals who provide technical assistance and support to individuals or organizations experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and help users resolve technical challenges through various channels like phone, email, or chat. Their responsibilities may include installing and configuring software, diagnosing hardware issues, and guiding users through solutions to ensure smooth and efficient IT operations.

What are some common challenges faced by IT Support Representatives and how can they be managed?

IT Support Representatives often encounter challenges such as handling high volumes of support tickets, troubleshooting a wide variety of technical issues, and balancing urgent requests from multiple users. Managing these challenges requires strong time management, effective communication, and a methodical approach to problem-solving. Utilizing ticketing systems, collaborating with team members, and staying updated on the latest technologies can help representatives provide efficient support and reduce stress.
What are popular job titles related to It Support Representative jobs in Nevada? For It Support Representative jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching It Support Representative jobs in Nevada look for? The top searched job categories for It Support Representative jobs in Nevada are:
What cities in Nevada are hiring for It Support Representative jobs? Cities in Nevada with the most It Support Representative job openings:
It Support Representative jobs near you
Infographic showing various It Support Representative job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,318 per year, or $22.3 per hour.

IT Support

3G Productions LLC

Las Vegas, NV • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Position Overview

We are seeking an experienced IT Support Specialist to join our team and serve as a key point of contact for end-user technical support, network administration, and IT operations. This role is ideal for someone who enjoys hands-on troubleshooting, wants exposure to broader IT projects, and is comfortable working across both Mac and Windows environments. You'll work closely with the Director of IT on implementations, process improvements, and day-to-day operations that keep the organization running smoothly.

General Tasks / Duties

Below is a general list of the tasks and duties:

  • Provide first- and second-tier helpdesk support for hardware, software, and general technical issues across macOS and Windows platforms
  • Diagnose and resolve desktop, laptop, printer, and peripheral issues in a timely manner
  • Support general network management and troubleshooting, including switches, access points, and firewalls (Ubiquiti/UniFi experience preferred)
  • Administer and support Microsoft Office 365, Google Workspace, Azure Active Directory (Entra ID), and SharePoint
  • Perform routine administrative tasks via command line, PowerShell, and macOS Terminal (or equivalent scripting/automation tools)
  • Assist with procurement of IT hardware and software, including vendor research, quote requests, and order tracking
  • Maintain accurate IT asset management records (inventory, assignments, warranties, lifecycle tracking)
  • Write and maintain clear Standard Operating Procedures (SOPs) and internal documentation
  • Partner with the Director of Information and Integrations on system implementations, upgrades, and special projects
  • Set up new hire equipment and manage offboarding/equipment recovery processes
  • Maintain user accounts, permissions, and security best practices across cloud and on-prem systems
  • Escalate complex issues appropriately and follow up to ensure resolution
  • Travel to satellite offices or off-site locations as needed (up to approximately 10%)

Qualification / Experience

Required Qualifications:

  • 2–4 years of experience in IT support, helpdesk, or a related technical role
  • Solid working knowledge of both macOS and Windows operating systems
  • Experience with general network administration and troubleshooting; familiarity with UniFi/Ubiquiti equipment strongly preferred
  • Proficiency with Microsoft Office/Office 365 and Google Workspace administration
  • Experience with Azure Active Directory (Entra ID) and SharePoint
  • Comfort working in command-line environments (PowerShell and macOS Terminal or equivalent)
  • Experience with basic IT procurement processes and IT asset management/inventory tracking
  • Strong written communication skills, including experience creating SOPs and technical documentation
  • Excellent multitasking skills and ability to prioritize in a fast-paced environment
  • Strong customer service orientation and interpersonal communication skills
  • Ability and availability to travel approximately 10% of the time
  • Ability to lift and carry up to 50 pounds (networking and IT equipment)
  • Ability to sit, stand, kneel, or crouch for extended periods (e.g., under desks, in server closets)

Preferred Qualifications:

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience)
  • Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified: Modern Desktop Administrator
  • Experience supporting a hybrid or multi-office environment
  • Familiarity with MDM/endpoint management tools (e.g., Jamf, Intune, NinjaOne)
  • Basic understanding of IT security best practices

Schedule / Hours of Work

  • Weekdays normal business hours, weekends as needed

Compensation / Benefits

  • Competitive base salary
  • Comprehensive health, dental, and vision insurance
  • 401(k) retirement plan with company match of 5%
  • Paid time off and holiday schedule

About 3G Productions

3G Productions is one of the country’s premier full‑service live event production companies, headquartered in Las Vegas with operations in Nashville, Los Angeles, and Atlanta. The company is private‑equity backed and currently in a period of rapid growth, operating with a fast‑paced, scale‑focused mindset.