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It Support Representative Jobs in Kentucky (NOW HIRING)

People Plus, Inc.

Entry Level IT Support

Paducah, KY · On-site

$15/hr

Now Hiring: Entry-Level IT Support People Plus is looking for an Entry-Level IT Support candidate to assist a Support Specialist and provide basic technical support. This is a great opportunity for ...

Pae

IT Support Technician

Louisville, KY · On-site

$32 - $35/hr

Amentum is seeking an IT Support Technician to support our DHS customer at their regional CONUS and OCONUS facilities in Louisville, KY. With your fantastic attention to detail and follow-through ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site

Hiring!! IT Application Support Specialist Below is the detailed . If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com Job Title ...

Mesabi Metallics

IT Support Specialist

Paducah, KY · On-site

$60K - $85K/yr

Job Responsibilities IT Infrastructure & Support * Provide L1/L2 support for desktops, laptops, printers, servers, and IT peripherals. * Install, configure, and troubleshoot Windows OS, enterprise ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Company Description Hiring!! IT Application Support Specialist Below is the detailed If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com ...

University of Southern California

$94.93/hr

The University of Southern California's Information Technology Services is seeking a talented IT Support Analyst with an exceptional commitment to service excellence. In this role, you will provide ...

New

Quantam

IT Support Specialist

Flemingsburg, KY · On-site

Provide desktop support and troubleshoot software issues to ensure smooth IT operations. * Demonstrate excellent customer service by addressing inquiries and resolving technical problems promptly.

U.S. Navy

IT Support Specialist

Salem, KY

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Annville, KY

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Hendron, KY

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support Representative JobsIt Support Representative Jobs in Kentucky

It Support Representative information

See Kentucky salary details

$10

$18

$37

How much do it support representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for it support representative in Kentucky is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.24 per hour, depending on experience, location, and employer.

What is an IT Support Representative?

IT Support Representatives are professionals who provide technical assistance and support to individuals or organizations experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and help users resolve technical challenges through various channels like phone, email, or chat. Their responsibilities may include installing and configuring software, diagnosing hardware issues, and guiding users through solutions to ensure smooth and efficient IT operations.

What are the key skills and qualifications needed to thrive as an IT Support Representative?

To thrive as an IT Support Representative, you need a solid understanding of computer systems, troubleshooting techniques, and a relevant qualification such as a degree or certification in information technology. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems like Windows, macOS, or Linux is typically required. Strong communication skills, patience, and problem-solving ability help you effectively assist users and resolve issues quickly. These skills ensure efficient technical support, minimize downtime, and maintain high levels of user satisfaction.

What are some common challenges faced by IT Support Representatives and how can they be managed?

IT Support Representatives often encounter challenges such as handling high volumes of support tickets, troubleshooting a wide variety of technical issues, and balancing urgent requests from multiple users. Managing these challenges requires strong time management, effective communication, and a methodical approach to problem-solving. Utilizing ticketing systems, collaborating with team members, and staying updated on the latest technologies can help representatives provide efficient support and reduce stress.

What is the difference between It Support Representative vs Help Desk Technician?

It Support RepresentativeHelp Desk Technician
Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site.Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams.

Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.

How much does remote IT support support pay?

Remote IT Support Representatives typically earn between $40,000 and $60,000 annually, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA or Cisco can earn higher salaries. The role often involves troubleshooting, remote tools, and customer service skills.

Is IT hard to get an IT support representative job?

Getting an IT support representative job can be competitive but is generally accessible with relevant skills, such as knowledge of operating systems, troubleshooting, and customer service. Entry-level positions often require a basic understanding of hardware, software, and certifications like CompTIA A+; experience and certifications can improve job prospects.

What are popular job titles related to It Support Representative jobs in Kentucky?

For It Support Representative jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching It Support Representative jobs in Kentucky look for?

The top searched job categories for It Support Representative jobs in Kentucky are:

What cities in Kentucky are hiring for It Support Representative jobs?

Cities in Kentucky with the most It Support Representative job openings:

It Support Representative jobs near you
Infographic showing various It Support Representative job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 7% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,505 per year, or $19 per hour.

Entry Level IT Support

Paducah, KY • On-site

People Plus, Inc.
Recruiting and Staffing Services • 201 - 500 employees
Learn more about People Plus, Inc.external

$15/hr

Full-time

Posted 5 days ago

Job description

Now Hiring: Entry-Level IT Support
People Plus is looking for an Entry-Level IT Support candidate to assist a Support Specialist and provide basic technical support. This is a great opportunity for someone looking to gain hands-on experience and grow their IT skills!
Starting Pay: $15/hour
Schedule: Monday–Friday, 7:00 AM–4:00 PM
Position: Temp-to-Hire for the right candidate
What You’ll Need:
  • Basic technical support knowledge
  • Comfortable navigating operating systems
  • Basic networking knowledge
  • Ability to troubleshoot hardware issues
  • Strong communication and problem-solving skills
  • Ability to climb an 8-foot ladder occasionally for cable-related issues
  • Willingness to learn and grow your technical skills
Additional outside training opportunities may be available!
If you’re looking to get your foot in the door in IT and build your experience, this could be the opportunity for you.
Apply today or contact People Plus for more information!