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It Support Representative Jobs in Alabama (NOW HIRING)

Auburn Univerisy

Student IT Support

Auburn, AL · On-site

$18 - $24.75/hr

As an undergraduate IT Support student, you will work closely with our experienced professionals to help maintain and improve the university's Information Technology systems. This position provides a ...

New

Brasfield & Gorrie

IT Support Manager

Birmingham, AL · On-site

... . IT Support Manager will lead the Workplace Technology team responsible for delivering reliable ... Represent the IT Department during user interactions and organizational meetings * Communicate ...

Ameribolt

IT Support Specialist

Sycamore, AL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ESSENTIAL FUNCTIONS The IT Support Specialists' primary role is to manage technology and service delivery for our locations in Alabama and Mississippi. This role involves a mix of remote ...

Smartfox Solutions

IT Support Specialist

Decatur, AL · On-site

$55K - $100K/yr

  • Medical

  • Dental

  • Vision

IT Specialist This position will provide LAN and desktop support to end-users and customer service on company-supported computer applications, platforms, and devices. The specialist should be able to ...

U.S. Navy

IT Support Specialist

Jacksonville, AL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Cedar Bluff, AL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Birmingham, AL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 21-40

All JobsIt Support Representative JobsIt Support Representative Jobs in Alabama

It Support Representative information

See Alabama salary details

$11

$19

$39

How much do it support representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for it support representative in Alabama is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.15 per hour, depending on experience, location, and employer.

What is an IT Support Representative?

IT Support Representatives are professionals who provide technical assistance and support to individuals or organizations experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and help users resolve technical challenges through various channels like phone, email, or chat. Their responsibilities may include installing and configuring software, diagnosing hardware issues, and guiding users through solutions to ensure smooth and efficient IT operations.

What are the key skills and qualifications needed to thrive as an IT Support Representative?

To thrive as an IT Support Representative, you need a solid understanding of computer systems, troubleshooting techniques, and a relevant qualification such as a degree or certification in information technology. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems like Windows, macOS, or Linux is typically required. Strong communication skills, patience, and problem-solving ability help you effectively assist users and resolve issues quickly. These skills ensure efficient technical support, minimize downtime, and maintain high levels of user satisfaction.

What are some common challenges faced by IT Support Representatives and how can they be managed?

IT Support Representatives often encounter challenges such as handling high volumes of support tickets, troubleshooting a wide variety of technical issues, and balancing urgent requests from multiple users. Managing these challenges requires strong time management, effective communication, and a methodical approach to problem-solving. Utilizing ticketing systems, collaborating with team members, and staying updated on the latest technologies can help representatives provide efficient support and reduce stress.

What is the difference between It Support Representative vs Help Desk Technician?

It Support RepresentativeHelp Desk Technician
Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site.Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams.

Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.

What are popular job titles related to It Support Representative jobs in Alabama?

For It Support Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching It Support Representative jobs in Alabama look for?

The top searched job categories for It Support Representative jobs in Alabama are:

What cities in Alabama are hiring for It Support Representative jobs?

Cities in Alabama with the most It Support Representative job openings:

It Support Representative jobs near you
Infographic showing various It Support Representative job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,228 per year, or $19.8 per hour.

RV IT Support Specialist

TRM INNOVATIVE HEARTH PRODUCTS

Russellville, AL • On-site

$48K - $58K/yr

Full-time

Re-posted 20 days ago

Job description

The Company

TRM Innovative Hearth Products is the buyout of several companies that have been merged throughout the years including but not limited to Fireplace Manufacturers Inc., (FMI), and Lennox Industries Hearth Division. The aggregate company included rollups of Marco; Superior Fireplace, which began in the 1930s; stove and insert companies including Country Stoves, established in 1977. FMI, a subsidiary of Desa, rolled up Design Dynamics in vented and vent-free logs in the early 2003 timeframe. Subsequently, the management team from the FMI segment of Desa acquired the assets of their division in 2008. On January of 2023 TRM Equity groups completely purchased IHP and created TRM Innovative Hearth Products.

Job Title: RV IT Support Specialist

Reports To:

FLSA Status: Exempt

Department:

Location: AL

Job Description:

The IT Support Specialist will be responsible in self-starter, problem solver, enjoys complex technical issues, is passionate and diligent about technology and data security. This position will be based in Russellville, AL with occasional travel to our other locations. The candidate must be flexible enough to work outside normal working hours, including mornings, evenings, and weekends. The RV IT Support Specialist behavior that supports IHP values.

Essential Duties and Responsibilities:

  • Provide IT technical support & assistance to employees both onsite and remotely through phone and email submission.
  • Assist employees with problem solving in the following areas including computers, mobile devices, printers, application, and access to allow work effectively.
  • Maintaining system functionality.
  • Assist with employee training.
  • Understanding the facility network infrastructure and be able to perform network troubleshooting including terminating network cables.


Qualifications:

  • A go-to person for “all things technical” (e.g., troubleshooting a broken printer that has repeatedly stumped the user).
  • Understanding the importance of IT and security best practices.
  • Understanding the importance of computer systems and applications working effectively to increase productivity.
  • Communicate clearly in written forms of communication such as email, chat, and ticket/help desk updates.
  • Have a willingness to learn.

Must Have:

  • 1-3 years’ experience working in an independent IT Support role.
  • Left 25 up to 50 pounds.
  • Stand for long periods at a time.


Language Ability:

Position requires fluency in English. Fluency in Spanish is a plus.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently exposed to moving mechanical parts and fumes or airborne particles.

The noise level in the environment is moderate.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required stand, and walk, sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.


Include shift schedule

Not Included


Include budgeted hours

Not Included

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