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It Support Manager Jobs in Vineland, NJ (NOW HIRING)

RLS LOGISTICS

IT Support Technician

Newfield, NJ · On-site

$21.25 - $29.25/hr

... Position Overview The IT Support Technician is a key member of the Technology Support Team ... Technology Support & Infrastructure Manager Direct Reports: None RLS Logistics is an Equal ...

RLS Logistics

IT Support Technician

Newfield, NJ · On-site

$21.25 - $29.25/hr

... Position Overview The IT Support Technician is a key member of the Technology Support Team ... Technology Support & Infrastructure Manager Direct Reports: None RLS Logistics is an Equal ...

RLS Logistics

IT Support Technician

Newfield, NJ · On-site

$21.25 - $29.25/hr

... Position Overview The IT Support Technician is a key member of the Technology Support Team ... Technology Support & Infrastructure Manager Direct Reports: NoneRLS Logistics is an Equal ...

The Contingent Plan

Desktop Support IT Analyst

NJ · On-site

$22.25 - $30/hr

The Contingent Plan is actively recruiting multiple IT support professionals for a client based in New Jersey. The contract assignment is onsite and is currently expected to last 12 months. This is ...

UNAVAILABLE

IT Project Manager

Egg Harbor Township, NJ

$100K - $110K/yr

... IT Project Manager oversees the planning, execution, and delivery of technology-based projects, ensuring they align with organizational goals and meet quality standards. The successful candidate will ...

Spencer Gifts

IT Project Manager

Egg Harbor Township, NJ · On-site

$100K - $110K/yr

Medical, Dental, Vision, Disability, Life and AD&D insurance * 401k with a company match * 30% merchandise discount Responsibilities The IT Project Manager oversees the planning, execution, and ...

Spencer Gifts

IT Project Manager

Egg Harbor Township, NJ · On-site

$100K - $110K/yr

Medical, Dental, Vision, Disability, Life and AD&D insurance * 401k with a company match * 30% merchandise discount Responsibilities The IT Project Manager oversees the planning, execution, and ...

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It Support Manager information

See Vineland, NJ salary details

$35.7K

$85.5K

$130.5K

How much do it support manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it support manager in Vineland, NJ is $85,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $98,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Vineland, NJ? The most popular types of It Support jobs in Vineland, NJ are:
What cities near Vineland, NJ are hiring for It Support Manager jobs? Cities near Vineland, NJ with the most It Support Manager job openings:
It Support Manager jobs near you
IT Support Technician

IT Support Technician

RLS LOGISTICS

Newfield, NJ • On-site

$21.25 - $29.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

About RLS Logistics

RLS is a nationally recognized 3PL cold chain solutions provider offering warehousing, transportation, and fulfillment services to the frozen and refrigerated food industry.

Founded in 1968, we’re a family-owned company that is growing rapidly and looking for energetic, hardworking individuals to join our team.

“Here at RLS we are excited about the direction our company is headed and the main reason is because of our team members. RLS does not make a product, we provide a service and the level at which we are able to provide those services are a direct reflection of the strength of our team. Our customers are able to concentrate on what they do best and trust us to do what we do best. The dedication and innovation our team brings to work every day is what makes us different.”
— Russell Leo

Position Overview

The IT Support Technician is a key member of the Technology Support Team, responsible for ensuring the reliability, performance, and continuity of computer systems and networks across all RLS facilities. This role supports team members by providing hands-on and remote technical assistance while contributing to the overall efficiency and security of RLS technology operations.

Key Responsibilities

  • Exemplify all core values and guiding principles of RLS Logistics.

  • Assist team members with installation, configuration, and ongoing usability of hardware and software.

  • Verify functionality of hardware and software components on a daily basis.

  • Troubleshoot hardware and software issues in person, remotely, and via phone.

  • Participate in an on-call rotation to provide high-priority technical support during off-hours.

  • Monitor network usage, performance, and security.

  • Set up and maintain team member accounts, permissions, and passwords.

  • Develop a working understanding of company operations and workflows.

  • Test alternative solutions until issues are resolved and document resolution steps.

  • Ask targeted diagnostic questions to efficiently identify technical problems.

  • Provide recommendations for system improvements, upgrades, and process enhancements.

  • Stay current with evolving technology trends and best practices.

  • Perform other duties as assigned.

RequirementsEducation

  • Associate’s degree preferred or accredited IT certifications

Experience 

  • Experience with Microsoft Office 365

  • Experience with Microsoft Azure

  • Advanced networking knowledge

Licenses / Certifications 

  • IT-related certifications preferred but not required

Technical Skills 

  • Hardware and software troubleshooting

  • Network monitoring and security fundamentals

  • User account administration

Physical Requirements

  • Ability to lift up to 50 lbs

  • Ability to navigate ladders safely

Behavioral Requirements

  • Be Humble, Stay Hungry, and Live Smart

Work Schedule
  • Full-time
  • Occasional travel as needed
  • On-call rotation required
  • This is a fully on-site role. Regular in-person presence is required to provide hands-on technical support.
What You Can Expect from UsWork Environment

  • Fast-paced, challenging environment with opportunities for personal and professional growth

  • Office setting with a business casual dress code

Benefits

  • Healthcare, Dental, Vision Insurance

  • Paid Time Off (PTO)

  • 401(k) with company match

  • Team member recognition awards

  • Education and development opportunities

Reporting Structure

Reports to: Technology Support & Infrastructure Manager
Direct Reports: None

RLS Logistics is an Equal Opportunity Employer (EOE)

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