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It Support Manager Jobs in Fresno, CA (NOW HIRING)

IT Support Technician

Fresno, CA · On-site

$21.25 - $29.25/hr

... management, multi-factor authentication, and user awareness. • Support office and jobsite ... IT solutions and process improvements. • Prepare and maintain documentation related to IT ...

IT Support Technician

Fresno, CA · On-site

$21.25 - $29.25/hr

... management, multi-factor authentication, and user awareness. • Support office and jobsite ... IT solutions and process improvements. • Prepare and maintain documentation related to IT ...

IT Support Technician

Fresno, CA · On-site

$25 - $45/hr

The IT Support Technician is responsible for providing technical assistance and support to ... Exceptional attention to detail and ability to manage multiple support requests simultaneously.

IT Support Technician

Fresno, CA · On-site

$25 - $45/hr

The IT Support Technician is responsible for providing technical assistance and support to ... Exceptional attention to detail and ability to manage multiple support requests simultaneously.

Oversee IT support services, including helpdesk, hardware, and software troubleshooting * Ensure timely resolution of system issues impacting business operations Project Management & Continuous ...

IT Director

Clovis, CA · On-site

$135K - $175K/yr

Oversee IT support services, including helpdesk, hardware, and software troubleshooting * Ensure timely resolution of system issues impacting business operations Project Management & Continuous ...

IT Director

Clovis, CA · On-site

$135K - $175K/yr

Oversee IT support services, including helpdesk, hardware, and software troubleshooting * Ensure timely resolution of system issues impacting business operations Project Management & Continuous ...

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It Support Manager information

See Fresno, CA salary details

$35.7K

$85.5K

$130.6K

How much do it support manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it support manager in Fresno, CA is $85,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $98,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Fresno, CA? The most popular types of It Support jobs in Fresno, CA are:
What cities near Fresno, CA are hiring for It Support Manager jobs? Cities near Fresno, CA with the most It Support Manager job openings:
Infographic showing various It Support Manager job openings in Fresno, CA as of May 2026, with employment types broken down into 81% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $85,538 per year, or $41.1 per hour.
IT Support Technician

IT Support Technician

Clark Bros Inc.

Fresno, CA • On-site

$21.25 - $29.25/hr

Full-time

Posted 7 days ago


Job description

Job Summary:
Clark Bros, Inc. is a trusted leader in the construction industry focused on sustainable change in water, power, and renewable energy resources. The IT Support Technician is responsible for providing technical assistance and support to employees, maintaining computer systems, and ensuring efficient operations.
Responsibilities:
• Provide technical support to employees for computer hardware, software, printers, mobile devices, and network-related issues.
• Install, configure, maintain, and troubleshoot desktops, laptops, monitors, phones, and other office technology equipment.
• Assist with onboarding and offboarding employees, including setup and deactivation of user accounts, email access, and system permissions.
• Support Microsoft Office 365 applications, file sharing systems, and remote access tools.
• Respond to IT support requests in a timely and professional manner and maintain accurate records of issues and resolutions.
• Coordinate with vendors and service providers for equipment repairs, software licensing, and technical support when needed.
• Perform routine system maintenance, software updates, and equipment inventory tracking.
• Assist in maintaining cybersecurity best practices, including password management, multi-factor authentication, and user awareness.
• Support office and jobsite technology needs, including internet connectivity, conferencing equipment, and mobile devices.
• Collaborate with internal departments to identify technology needs and assist with implementation of IT solutions and process improvements.
• Prepare and maintain documentation related to IT procedures, equipment setup, and troubleshooting processes.
Qualifications:
Required:
• Associate degree, technical certification, or equivalent experience in Information Technology, Computer Science, or a related field preferred.
• Experience providing technical support in a professional office environment.
• Knowledge of computer hardware, operating systems, networking fundamentals, and troubleshooting techniques.
• Experience supporting Microsoft Office 365, Windows operating systems, and common business software applications.
• Familiarity with mobile device setup and support, including smartphones and tablets.
• Ability to diagnose and resolve technical issues efficiently with strong problem-solving skills.
• Effective teamwork, communication and interpersonal skills.
• Exceptional attention to detail and ability to manage multiple support requests simultaneously.
• Ability to maintain confidentiality and professionalism while supporting company systems and users.
Preferred:
• Experience with construction industry software and systems is preferred.
Company:
Clark Bros. Inc. Founded in 1930, the company is headquartered in Fresno, USA, with a team of 201-500 employees. The company is currently Growth Stage.