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It Support Manager Jobs in Baton Rouge, LA (NOW HIRING)

T Baker Smith

IT Technician

Prairieville, LA · On-site

Job Title IT Technician Job Type Full-time Location Baton Rouge - Prairieville, LA 70769 US Corpus ... Support System Staging, Deployment, and Asset Management * Prepare, configure, and stage systems ...

PVI Holdings

IT Support II

Baton Rouge, LA · On-site

$20.75 - $28.25/hr

Minimum 5 years of experience with IT Support * Experience with mentoring junior positions ... Excellent leadership and people management skills * Microsoft Certification MS-900 or equivalent ...

TrustIT

Level 2 IT Support for MSP

Baton Rouge, LA · On-site

$19 - $26/hr

Being micro-managed * Unrealistic expectations * Feeling overwhelmed, exhausted, and drained Job Duties: * This position centers on delivering in-person and project-based IT support to clients in ...

Confie

IT Integration Support

Baton Rouge, LA · On-site

$24 - $26/hr

... Asset Management and ITSM Platforms Excellent attitude and interpersonal skills Communicate ... IT Support Other Duties This is not designed to cover or contain a comprehensive listing of ...

State of Louisiana

IT Manager

Baton Rouge, LA

$6.2K - $11K/mo

Join our team and play a vital role in supporting the daily operations of the Disability ... In this position you'll serve as the Information Technology director for the DDS program ...

State of Louisiana

IT Manager

Baton Rouge, LA · On-site

$6.2K - $11K/mo

Join our team and play a vital role in supporting the daily operations of the Disability ... In this position you'll serve as the Information Technology director for the DDS program ...

EWF

IT Technician/Network Manager

Baton Rouge, LA

$35.76/hr

The IT / Network Manager replaces the current IT support position and is expected to bring the site into full compliance with all PWS IT requirements from day one.ESSENTIAL DUTIES ...

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Baton Rouge, LA

It Support Manager information

See Baton Rouge, LA salary details

$34.6K

$82.7K

$126.3K

How much do it support manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for it support manager in Baton Rouge, LA is $82,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $95,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the most commonly searched types of It Support jobs in Baton Rouge, LA? The most popular types of It Support jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for It Support Manager jobs? Cities near Baton Rouge, LA with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $82,723 per year, or $39.8 per hour.
Entry- Level IT Support & Technician

Entry- Level IT Support & Technician

Safe Air Technology LLC

Baton Rouge, LA • On-site

$20.75 - $28.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

IT Support Technician

Full-Time | In Person | Baton Rouge, LA


About Us

Safe Air Technology is a rapidly growing manufacturer of mission-critical and explosion-proof HVAC systems. We take pride in building high-quality, precision-engineered equipment—and we’re looking for individuals who take that same level of pride in their work.

Position Overview

We are hiring an IT Support Technician to support the daily technology needs of our growing organization.
This role is ideal for someone who is dependable, organized, and customer-focused, with the ability to troubleshoot technical issues and support employees across office, engineering, and production environments. You will play a key role in maintaining company systems, hardware, software, and user support in a fast-paced manufacturing environment.

What You’ll Do
  • Provide day-to-day technical support for desktops, laptops, printers, phones, tablets, and other company equipment
  • Troubleshoot hardware, software, network, email, VPN, and user access issues
  • Set up and deploy computers, monitors, phones, and peripherals for new hires and existing employees
  • Support onboarding and offboarding processes including account setup, password resets, permissions, and equipment tracking
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, Excel, and SharePoint
  • Maintain inventory of IT equipment and technology assets
  • Assist employees with ERP systems, production software, and internal systems access
  • Troubleshoot Wi-Fi, printer, and network connectivity issues throughout the facility
  • Support conference room technology, TVs, Teams meetings, and presentation equipment
  • Assist with cybersecurity best practices including MFA, password policies, and antivirus updates
  • Document support requests, recurring issues, and resolutions
  • Support software rollouts, upgrades, and company technology projects
What We’re Looking For
  • 1+ years of IT support or help desk experience preferred
  • Experience supporting Windows environments and Microsoft 365
  • Basic understanding of networking, printers, troubleshooting, and user account management
  • Strong customer service and communication skills
  • Ability to prioritize tasks and manage multiple support requests
  • High level of professionalism, dependability, and confidentiality
  • Experience supporting manufacturing or production environments is a plus
  • Associate degree or technical certifications are a plus, but not required
Why Join Safe Air Technology
  • Fast-growing company with long-term career opportunities
  • High-impact role supporting a rapidly scaling organization
  • Team-focused environment built on Integrity, Precision, and Empowerment
  • Competitive pay based on experience
Benefits
  • 401(k) with company match
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off and holidays
Important Note

Pay is based on experience and skill level. Any pay ranges listed by third-party job boards are estimates and may not reflect actual compensation.