IT Support Engineer
Dallas, TX · On-site
The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile ...
IT Support Engineer
Dallas, TX · On-site
The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile ...
The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile ...
The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile ...
IT Support Specialist
Houston, TX · On-site
$55K - $65K/yr
Position Summary The IT Support Specialist provides end-user technical support across the organization while also supporting and maintaining EDI transportation interfaces that connect internal ...
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IT Support Specialist
Houston, TX · On-site
$55K - $65K/yr
Position Summary The IT Support Specialist provides end-user technical support across the organization while also supporting and maintaining EDI transportation interfaces that connect internal ...
IT Support Specialist
Plano, TX · On-site
$58K - $67K/yr
Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across ...
IT Support Specialist
Plano, TX · On-site
$58K - $67K/yr
Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across ...
IT Support Analyst
Plano, TX · On-site
The Loan Store, Inc. is seeking an IT Support Analyst to provide hands-on technical support to employees across the organization. This role involves troubleshooting and resolving technical issues ...
IT Support Analyst
Plano, TX · On-site
The Loan Store, Inc. is seeking an IT Support Analyst to provide hands-on technical support to employees across the organization. This role involves troubleshooting and resolving technical issues ...
IT Support Analyst
Plano, TX · On-site
Information Technology Reports To: CIO Employment Type: Full-Time Position Summary The IT Support Analyst is responsible for providing hands-on technical support to employees across the organization ...
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IT Support Analyst
Plano, TX · On-site
Information Technology Reports To: CIO Employment Type: Full-Time Position Summary The IT Support Analyst is responsible for providing hands-on technical support to employees across the organization ...
IT Support Specialist
The Woodlands, TX · On-site
ROLE WHC LLC (A Surerus Murphy Company) (WHC), is seeking an IT Support Specialist to provide technical support for end users, operating systems, network protocols, and business applications. KEY ...
IT Support Specialist
The Woodlands, TX · On-site
ROLE WHC LLC (A Surerus Murphy Company) (WHC), is seeking an IT Support Specialist to provide technical support for end users, operating systems, network protocols, and business applications. KEY ...
IT Support Specialist
Decatur, TX · On-site
PRIMARY FUNCTION The IT Support Specialist provides first-level technical support for Legend Bank employees. This entry-level role responds to help desk requires, troubleshoots common hardware ...
IT Support Specialist
Decatur, TX · On-site
PRIMARY FUNCTION The IT Support Specialist provides first-level technical support for Legend Bank employees. This entry-level role responds to help desk requires, troubleshoots common hardware ...
IT Support Specialist
Decatur, TX · On-site
PRIMARY FUNCTION The IT Support Specialist provides first-level technical support for Legend Bank employees. This entry-level role responds to help desk requires, troubleshoots common hardware ...
IT Support Specialist
Decatur, TX · On-site
PRIMARY FUNCTION The IT Support Specialist provides first-level technical support for Legend Bank employees. This entry-level role responds to help desk requires, troubleshoots common hardware ...
IT Support Lead
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Lead
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Specialist
Plano, TX · On-site
$58K - $67K/yr
Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across ...
IT Support Specialist
Plano, TX · On-site
$58K - $67K/yr
Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across ...
IT Support Lead
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Lead
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Lead
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Lead
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Specialist
Plano, TX · On-site
$58K - $67K/yr
Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across ...
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IT Support Specialist
Plano, TX · On-site
$58K - $67K/yr
Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across ...
IT Support Specialist
Plano, TX · On-site
$58K - $67K/yr
Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across ...
IT Support Specialist
Plano, TX · On-site
$58K - $67K/yr
Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across ...
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking ...
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking ...
IT Support Lead
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Lead
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
IT Support Specialist
Bedford, TX · On-site
Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the ...
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IT Support Specialist
Bedford, TX · On-site
Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the ...
IT Support I
Fort Worth, TX · On-site
$20.50 - $28.25/hr
IT Support I Weaver Consultants Group seeks to hire an IT Support I based out of our Fort Worth, TX office. As a member of our IT Team, you will be assisting in the steady improvement of the company ...
IT Support I
Fort Worth, TX · On-site
$20.50 - $28.25/hr
IT Support I Weaver Consultants Group seeks to hire an IT Support I based out of our Fort Worth, TX office. As a member of our IT Team, you will be assisting in the steady improvement of the company ...
IT Support Specialist
Bedford, TX · On-site
$40K - $50K/yr
Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the ...
IT Support Specialist
Bedford, TX · On-site
$40K - $50K/yr
Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the ...
It Support Lab information
What is an IT Support Lab?
An IT Support Lab is a dedicated environment where IT support professionals and trainees can practice troubleshooting, repairing, and maintaining computer systems and networks. These labs often simulate real-world technical issues, allowing users to gain hands-on experience in diagnosing and resolving problems. IT Support Labs may be physical spaces with hardware and software setups or virtual labs accessible online. They are essential for skill development in areas like system administration, network configuration, and user support.
What are some common challenges IT Support Lab professionals face when troubleshooting hardware and software issues?
IT Support Lab professionals often encounter challenges such as diagnosing complex technical problems under time constraints, managing multiple support tickets simultaneously, and keeping up with rapidly evolving technology. They may also face difficulties communicating technical information to users with varying levels of technical knowledge. Successfully overcoming these challenges requires strong analytical skills, effective time management, and the ability to collaborate closely with both end-users and other IT team members.
What are the key skills and qualifications needed to thrive as an IT Support Lab technician, and why are they important?
To thrive as an IT Support Lab Technician, you need a solid understanding of computer hardware, networking, troubleshooting, and a relevant IT-related degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems, ticketing systems, remote support tools, and basic scripting is typically required. Strong problem-solving abilities, patience, and effective communication skills help in resolving technical issues and assisting users. These skills and qualities are crucial for ensuring efficient lab operations, minimizing downtime, and providing reliable technical support.
What is the difference between It Support Lab vs Help Desk Technician?
| Aspect | It Support Lab | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Lab setting, testing hardware/software | Help desk, remote or on-site support |
| Industry Usage | IT support, testing, and training | Customer support, troubleshooting |
| Job Focus | Hands-on testing, lab setup | Issue resolution, user assistance |
While both roles involve IT support skills and certifications like CompTIA A+, the It Support Lab focuses on testing, training, and lab environment activities, whereas Help Desk Technicians primarily handle end-user support and troubleshooting. The roles complement each other but serve different functions within IT support operations.
What cities in Texas are hiring for It Support Lab jobs?
Cities in Texas with the most It Support Lab job openings:
IT Support Engineer
Dallas, TX • On-site
TKO Group Holdings, Inc.
Full-time
Re-posted 6 days ago
Job description
Who We Are:
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
I. Position Summary:
The Technology Department is responsible for the operation and support of all IT systems across the company. The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile devices.
This role requires a strong customer service focus, solid technical expertise, and a high level of responsiveness. The IT Support Engineer must be able to manage and prioritize multiple requests while maintaining excellent service standards and supporting the wider team as needed.
As part of a global technology team, the IT Support Engineer contributes to a culture of collaboration, reliability, and continuous improvement, with a consistent focus on delivering excellent end-user experience.
II. Core Responsibilities:
III. Technical Skills:
IV. Knowledge, Skills, and Abilities:
TKO EEO Statement:
TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
I. Position Summary:
The Technology Department is responsible for the operation and support of all IT systems across the company. The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile devices.
This role requires a strong customer service focus, solid technical expertise, and a high level of responsiveness. The IT Support Engineer must be able to manage and prioritize multiple requests while maintaining excellent service standards and supporting the wider team as needed.
As part of a global technology team, the IT Support Engineer contributes to a culture of collaboration, reliability, and continuous improvement, with a consistent focus on delivering excellent end-user experience.
II. Core Responsibilities:
- Monitor Helpdesk system for inbound issues & ensure all issues are logged and documented
- Provide thoughtful end user computing support for diverse business units and different locations
- Maintain a flexible approach to work schedule with the occasional early starts and late finishes, subject to business requirements
- Adherence to and enforcement of all information security protocols
- Perform preliminary server administration and manage the network connectivity
- Help champion, deploy, and support new technologies to address business needs
- Demonstrate excellent communication skills, integrate well at all levels and be able to work independently
- A strong ability to remain focused with a professional and flexible attitude while multi- tasking
- Always maintain complete confidentiality and discretion
- Participate in moves and changes as they relate to the technology environment
- Occasional travel and occasional on-call escalation support
III. Technical Skills:
- Previous experience in a level one IT support role
- Administer, maintain, and support Microsoft Office productivity suite
- Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration
- Remote access and VPN Configuration and Administration
- Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms
- Enterprise Level AV Administration and Support
- Set up and support mobile devices and desktop telecommunications
IV. Knowledge, Skills, and Abilities:
- Strategic Thinking: Ability to identify and escalate trends for attention.
- Technical Knowledge: In-depth understanding, curiosity, and desire to learn about the technical environment.
- Teamwork & Communication: Exceptional interpersonal skills to engage and support stakeholders at all levels.
- Continuous Improvement: Understand the needs of the business
TKO EEO Statement:
TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.