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It Support Lab Jobs in Texas (NOW HIRING)

Revel Staffing

IT Support Supervisor

Beaumont, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Herring Bank

IT Support II

Amarillo, TX · On-site

$19.75 - $27/hr

Dental insurance IT Support II Herring Bank is looking for an experienced and customer-focused IT Support II professional to join our team. In this role, you'll provide hands‑on technical support ...

Revel Staffing

IT Support Supervisor

Houston, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Hermann Services Inc.

IT Support Specialist

Houston, TX · On-site

$55K - $65K/yr

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. IT Support Specialist Houston, TX, US 6 ...

SOUTHWEST BANK

IT Support Manager

Odessa, TX · On-site

Job Purpose The IT Support Manager is responsible for delivering exceptional technical support services across the bank while providing leadership and oversight for the Help Desk team. This position ...

Southwest

IT Support Manager

Odessa, TX · On-site

Full TimeJob Purpose The IT Support Manager is responsible for delivering exceptional technical support services across the bank while providing leadership and oversight for the Help Desk team. This ...

New

SOUTHWEST BANK

IT Support Manager

Odessa, TX · On-site

Job Purpose The IT Support Manager is responsible for delivering exceptional technical support services across the bank while providing leadership and oversight for the Help Desk team. This position ...

ARES Corporation

IT Support Services

Houston, TX · On-site

The IT Services Support delivers IT support with a focus on high responsiveness and exceptional customer service. This cross-functional position is responsible for maintaining local desktop and ...

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Showing results 21-40

All JobsIt Support Lab JobsIt Support Lab Jobs in Texas

It Support Lab information

What is an IT Support Lab?

An IT Support Lab is a dedicated environment where IT support professionals and trainees can practice troubleshooting, repairing, and maintaining computer systems and networks. These labs often simulate real-world technical issues, allowing users to gain hands-on experience in diagnosing and resolving problems. IT Support Labs may be physical spaces with hardware and software setups or virtual labs accessible online. They are essential for skill development in areas like system administration, network configuration, and user support.

What are some common challenges IT Support Lab professionals face when troubleshooting hardware and software issues?

IT Support Lab professionals often encounter challenges such as diagnosing complex technical problems under time constraints, managing multiple support tickets simultaneously, and keeping up with rapidly evolving technology. They may also face difficulties communicating technical information to users with varying levels of technical knowledge. Successfully overcoming these challenges requires strong analytical skills, effective time management, and the ability to collaborate closely with both end-users and other IT team members.

What are the key skills and qualifications needed to thrive as an IT Support Lab technician, and why are they important?

To thrive as an IT Support Lab Technician, you need a solid understanding of computer hardware, networking, troubleshooting, and a relevant IT-related degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems, ticketing systems, remote support tools, and basic scripting is typically required. Strong problem-solving abilities, patience, and effective communication skills help in resolving technical issues and assisting users. These skills and qualities are crucial for ensuring efficient lab operations, minimizing downtime, and providing reliable technical support.

What is the difference between It Support Lab vs Help Desk Technician?

AspectIt Support LabHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-Support Center Analyst
Work EnvironmentLab setting, testing hardware/softwareHelp desk, remote or on-site support
Industry UsageIT support, testing, and trainingCustomer support, troubleshooting
Job FocusHands-on testing, lab setupIssue resolution, user assistance

While both roles involve IT support skills and certifications like CompTIA A+, the It Support Lab focuses on testing, training, and lab environment activities, whereas Help Desk Technicians primarily handle end-user support and troubleshooting. The roles complement each other but serve different functions within IT support operations.

What cities in Texas are hiring for It Support Lab jobs?

Cities in Texas with the most It Support Lab job openings:

IT Support Supervisor

Beaumont, TX • Remote

Revel Staffing
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Revel Staffingexternal

$85K - $115K/hr

Full-time

Re-posted 19 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success.

This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ensure employees are prepared to use business and clinical applications effectively while maintaining system stability, data accuracy, security, and regulatory compliance.

The ideal candidate is an organized, service-focused leader who can manage competing priorities, improve support processes, develop employees, and collaborate effectively with clinical, operational, and technical teams.

Key Responsibilities
  • Lead, coach, and develop a remote team of IT training and application support specialists
  • Assign workloads, manage schedules, establish priorities, and monitor team performance
  • Oversee the development, configuration, testing, and delivery of IT and healthcare application training programs
  • Ensure new and existing employees receive consistent, accurate, and engaging technology training
  • Support application readiness, system stability, data integrity, and end-user adoption
  • Coordinate support and training activities for system implementations, upgrades, workflow changes, and organizational initiatives
  • Partner with clinical, operational, compliance, and technical leaders to identify training and support needs
  • Maintain and improve training materials, standard operating procedures, knowledge-base articles, workflows, and technical documentation
  • Review recurring support issues and identify opportunities to improve processes, reduce errors, and strengthen the end-user experience
  • Track team performance, service levels, training completion, support trends, and other operational metrics
  • Promote a service-first culture centered on accountability, professionalism, collaboration, and continuous improvement
  • Ensure all support and training activities comply with HIPAA requirements, privacy standards, security policies, and organizational procedures
  • Escalate complex application, system, security, or workflow concerns to the appropriate technical or operational teams
  • Perform additional IT leadership and support responsibilities as assigned
Required Qualifications
  • High school diploma or equivalent
  • At least two years of experience in IT operations, application support, technical training, healthcare technology, or a related field
  • Previous experience leading employees, coordinating team workloads, or serving in a senior or supervisory capacity
  • Current HIPAA compliance training or credential
  • Working knowledge of healthcare applications, IT support workflows, data integrity, and end-user training practices
  • Experience supporting remote employees and distributed teams
  • Strong leadership, communication, organization, documentation, and problem-solving skills
  • Ability to manage multiple priorities and respond effectively in a fast-paced environment
  • Ability to communicate technical information clearly to users with varying levels of technical knowledge
  • Ability to collaborate effectively with clinical, operational, compliance, and technical stakeholders