L2 Support Engineer (Epic) Remote 9 to 5 Eastern Time zone Support L2 for Electronic medical record (EMR) This system track which doctors you need (based on gathered medical data)/ your medical ...
L2 Support Engineer (Epic) Remote 9 to 5 Eastern Time zone Support L2 for Electronic medical record (EMR) This system track which doctors you need (based on gathered medical data)/ your medical ...
End-User Support Provide remote IT support across locations and time zones. Troubleshoot issues ... Escalate to L2/L3, infrastructure, security, or application teams when outside L1 scope. Write ...
End-User Support Provide remote IT support across locations and time zones. Troubleshoot issues ... Escalate to L2/L3, infrastructure, security, or application teams when outside L1 scope. Write ...
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IT Sr. Support Specialist
Dallas, TX · On-site +1
The IT Senior Support Specialist is a senior-level (L2/L3) hands-on IT professional who serves as the primary escalation point for complex technical issues escalated from clinic onsite support (L0 ...
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Clearwater, FL · Remote
$60K - $100K/yr
However, we're also open to remote or out-of-state candidates who can do the above. We offer ... skilled IT Support Specialists to help with our ever-expanding client base. We have positions ...
Quick apply
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Clearwater, FL · Remote
$60K - $100K/yr
However, we're also open to remote or out-of-state candidates who can do the above. We offer ... skilled IT Support Specialists to help with our ever-expanding client base. We have positions ...
IT Support Lead
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About the Position The IT Support Lead reports to the VP, Information Security and will oversee the day-to-day delivery of L1/L2 IT support operations at FiscalNote. This role provides direct ...
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About the Position The IT Support Lead reports to the VP, Information Security and will oversee the day-to-day delivery of L1/L2 IT support operations at FiscalNote. This role provides direct ...
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Quick apply
IT Support Lead
Charleston, WV · Remote
$80K - $95K/yr
About the Position The IT Support Lead reports to the VP, Information Security and will oversee the day-to-day delivery of L1/L2 IT support operations at FiscalNote. This role provides direct ...
IT Support Manager - Remote US Remote Internal Systems and InfrastructureFull time Dallas, Texas, United StatesAtlanta, Georgia, United StatesOverviewApplicationDescription IT Support Manager Sangoma ...
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Quick apply
IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States ... remote staff on hardware, software, and networking issues ● Assist in the upkeep of office ...
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... the IT Support Technician. How you will make an impact: * Utilize remote monitoring and management software to efficiently troubleshoot and maintain software and hardware deployed throughout the ...
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... IT support organizations! We are seeking an experienced L2/3 Field Engineer to join our IT Staff ... Providing on-site & remote support to clients in the Boston, MA area with issues ranging from ...
Quick apply
Senior IT Field Engineer (Remote)
Taunton, MA · Remote
$65K - $85K/yr
... IT support organizations! We are seeking an experienced L2/3 Field Engineer to join our IT Staff ... Providing on-site & remote support to clients in the Boston, MA area with issues ranging from ...
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$42K - $55K/yr
This role is for an entry-level IT support person or administrator with strong customer service ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...
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Monitor and troubleshoot LAN, WAN, VPN, wireless, and remote connectivity issues, including support ... Participate in IT asset management, inventory tracking, and equipment lifecycle planning. * Provide ...
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Monitor and troubleshoot LAN, WAN, VPN, wireless, and remote connectivity issues, including support ... Participate in IT asset management, inventory tracking, and equipment lifecycle planning. * Provide ...
IT Support Analyst
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Los Angeles, CA · On-site +1
Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...
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Los Angeles, CA · On-site +1
Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...
IT support Specialist
Los Angeles, CA · On-site +1
Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...
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Los Angeles, CA · On-site +1
Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...
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Los Angeles, CA · On-site +1
Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...
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Los Angeles, CA · On-site +1
Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...
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Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...
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Los Angeles, CA · On-site +1
Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...
IT support Specialist
Los Angeles, CA · On-site +1
Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...
IT support Specialist
Los Angeles, CA · On-site +1
Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...
It Support L2 Remote information
See salary details
$14.18 - $16.26
3% of jobs
$16.26 - $18.33
7% of jobs
$18.33 - $20.41
12% of jobs
$20.79 is the 25th percentile. Wages below this are outliers.
$20.41 - $22.49
16% of jobs
The median wage is $23.89 / hr.
$22.49 - $24.56
18% of jobs
$24.56 - $26.64
14% of jobs
$27.63 is the 75th percentile. Wages above this are outliers.
$26.64 - $28.72
12% of jobs
$28.72 - $30.79
8% of jobs
$30.79 - $32.87
5% of jobs
$32.87 - $34.94
3% of jobs
$34.94 - $37.02
2% of jobs
$14
$25
$37
How much do it support l2 remote jobs pay per hour?
As of Jun 7, 2026, the average hourly pay for it support l2 remote in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.
What is the difference between It Support L2 Remote vs Help Desk Technician?
| Aspect | It Support L2 Remote | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+; Microsoft certifications | CompTIA A+; basic certifications often sufficient |
| Work Environment | Remote, technical support for multiple clients or internal teams | On-site or remote, primarily first-level support |
| Job Responsibilities | Advanced troubleshooting, network issues, escalations | Basic troubleshooting, password resets, hardware/software setup |
| Industry Usage | IT services, tech companies, large organizations | Small businesses, internal IT support, service desks |
It Support L2 Remote roles typically require more advanced certifications and involve complex troubleshooting remotely, whereas Help Desk Technicians focus on basic support tasks, often on-site or remotely. Both roles are essential in IT support hierarchies but differ in scope and technical complexity.
Full-time
Posted 24 days ago
Job description
L2 Support Engineer (Epic)
Remote
9 to 5 Eastern Time zone
Support L2 for Electronic medical record (EMR)
This system track which doctors you need (based on gathered medical data)/ your medical history/ what is the status with your insurance/ which tests needs to be done for patient
Computer platform for hospitals,
Close cooperation's with nurses/ doctors to help fix asap all issues related to program > service desk mode
Responsibilities
End User Support
Identifying and implementing requested changes to the system
Building and testing the system, and analyzing other technical issues associated with Epic software
Troubleshooting problems and questions
Building relationships with end users and providing consistent support through day-to-day communication
Communicating problem status and solutions to end users
Issue Management & Resolution
Resolving issues that arise in their application area as well as issues that impact other application teams
Analyzing and communicating the impact of issues
Resolving end-user application issues using Epic documentation and ensuring business needs are met
Collaborating across roles and teams to solve end-user problems
Escalating end-user problems to the appropriate level (such as team lead) when necessary
Validating solutions are complete and appropriately implemented
Skills
Must have
Epic (electronical medical record system)
Support L2 experience within HealthCare industry
Remote
9 to 5 Eastern Time zone
Support L2 for Electronic medical record (EMR)
This system track which doctors you need (based on gathered medical data)/ your medical history/ what is the status with your insurance/ which tests needs to be done for patient
Computer platform for hospitals,
Close cooperation's with nurses/ doctors to help fix asap all issues related to program > service desk mode
Responsibilities
End User Support
Identifying and implementing requested changes to the system
Building and testing the system, and analyzing other technical issues associated with Epic software
Troubleshooting problems and questions
Building relationships with end users and providing consistent support through day-to-day communication
Communicating problem status and solutions to end users
Issue Management & Resolution
Resolving issues that arise in their application area as well as issues that impact other application teams
Analyzing and communicating the impact of issues
Resolving end-user application issues using Epic documentation and ensuring business needs are met
Collaborating across roles and teams to solve end-user problems
Escalating end-user problems to the appropriate level (such as team lead) when necessary
Validating solutions are complete and appropriately implemented
Skills
Must have
Epic (electronical medical record system)
Support L2 experience within HealthCare industry