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It Support Engineer Jobs in Wheaton, IL (NOW HIRING)

AFTERMATH

IT Support Engineer

Aurora, IL · On-site

$65K - $75K/yr

Description Title: IT Support Engineer Location: Aurora, IL Pay Range: $65,000 - $75,000 Reports To: IT Operations Manager Hours: Onsite Monday thru Friday with alternating periods of on-call time ...

AFTERMATH SERVICES LLC

IT Support Engineer

Aurora, IL · On-site

$65K - $75K/yr

Title: IT Support Engineer Location: Aurora, IL Pay Range: $65,000 - $75,000 Reports To: IT Operations Manager Hours: Onsite Monday thru Friday with alternating periods of on-call time Aftermath ...

Aftermath Services

IT Support Engineer

Aurora, IL · On-site

$65K - $75K/yr

Title: IT Support Engineer Location: Aurora, IL Pay Range: $65,000 - $75,000 Reports To: IT Operations Manager Hours: Onsite Monday thru Friday with alternating periods of on-call time Aftermath ...

Talent Solutions

IT Support Engineer

Chicago, IL

The Systems Support Engineer is a front-line technical role and the first point of contact for ... Those remain with the CTO/CISO and the President. Core Duties The following duties are carried ...

MrBeast

Senior IT Support Engineer

Chicago, IL · On-site

The Role As Senior IT Support Engineer, you will own identity and access management operations and projects across the organization while serving as the primary IT presence for the Feastables Chicago ...

MrBeast

Senior IT Support Engineer

Chicago, IL · On-site

The Role As Senior IT Support Engineer, you will own identity and access management operations and projects across the organization while serving as the primary IT presence for the Feastables Chicago ...

Ecentria

IT Support Specialist

Aurora, IL · Hybrid

$45K - $50K/yr

You will be working closely with support engineers and their internal customers to ensure that IT support issues are addressed smoothly and efficiently. The primary responsibility of the IT Support ...

Ecentria Inc (all jobs)

IT Support Specialist

Aurora, IL · On-site

$45K - $50K/yr

You will be working closely with support engineers and their internal customers to ensure that IT support issues are addressed smoothly and efficiently. The primary responsibility of the IT Support ...

Ecentria

IT Support Specialist

Aurora, IL · On-site

$45K - $50K/yr

You will be working closely with support engineers and their internal customers to ensure that IT support issues are addressed smoothly and efficiently. The primary responsibility of the IT Support ...

SPS North America

IT Support

Chicago, IL

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

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Showing results 1-20

All JobsIt Support Engineer JobsIt Support Engineer Jobs in Wheaton, IL

It Support Engineer information

See Wheaton, IL salary details

$31.4K

$63.7K

$102.9K

How much do it support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for it support engineer in Wheaton, IL is $63,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $73,500.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What job categories do people searching It Support Engineer jobs in Wheaton, IL look for? The top searched job categories for It Support Engineer jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for It Support Engineer jobs? Cities near Wheaton, IL with the most It Support Engineer job openings:
It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Wheaton, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,664 per year, or $30.6 per hour.

IT Support Engineer

AFTERMATH

Aurora, IL • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Description

Title: IT Support Engineer

Location: Aurora, IL

Pay Range: $65,000 - $75,000

Reports To: IT Operations Manager

Hours: Onsite Monday thru Friday with alternating periods of on-call time

Aftermath Services has an immediate need for a Support Engineer on our IT team in Aurora, IL. This is an opportunity to join a fast-growing company offering competitive wages and benefits.

Responsibilities:

Act as the initial point of contact for computer related concerns.

Make sure workstations and applications work well in the field and home office.

Maintain and configure computers, printers, iPhones and other devices.

Archive, image, ship and recover technology equipment.

Manage Active Directory, Office 365 and other accounts.

Manage network devices including switches, modems, and phone system.

Physically install cubicle hardware, mounting brackets and other miscellaneous devices.

Be a go-to technical resource for the company.

Create documentation and conduct training for end users.

Qualifications:

Bachelor's degree or equivalent in CS, IT, or programming field.

3 years' experience helping people with computer problems, both in-person and remote.

Great customer service - desire to help and interact with users.

Helpful demeanor - help, teach, train and share best practices.

Acute attention to detail to set up and document systems consistently and thoroughly.

Experience with Microsoft products: Server 2016/2019, Win 11, Office 365.

History working with cabling, patch panels, punch downs, Ethernet, racks, air conditioning, power.

Ability to develop and communicate daily strategies and plans.

Is accustomed to the always available nature of small business IT in a 24/7 service organization.

Can handle fixing "anything that is plugged in".

Preferred:

Experience automating tasks via coding / scripting.

Experience using AI to work more efficiently.

Experience with databases or web development (PHP / MySQL / Javascript / HTML / CSS).

Company Overview

Aftermath Services is a nationwide bio-remediation and trauma cleanup company that restores safety and dignity for families and organizations after traumatic events. Based in Aurora, Illinois, our corporate team supports operations nationwide. Employees are drawn to Aftermath for our stability, industry leadership, and commitment to doing the right thing.

Benefits:

We offer health, dental, vision, and life insurance, a company-sponsored EAP with mental health benefits, and a company-matched 401(k). Team members accrue PTO annually per company policy, and the corporate office observes company-recognized holidays.

Aftermath Services is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Aftermath is a drug-free workplace. Employment is contingent upon successful completion of a background check.

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