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It Support Engineer Jobs in Brandon, FL (NOW HIRING)

SCS is looking for someone for an IT Support II position that will provide advanced Tier 2 helpdesk ... Leave SCS Engineers is an Equal Opportunity Employer (EOE). SCS provides equal employment ...

IT Support II

Tampa, FL · On-site

$26 - $30/hr

The IT Support II is a full-time position working in our Tampa, FL office. How you can make an ... Leave SCS Engineers is an Equal Opportunity Employer (EOE). SCS provides equal employment ...

IT Support II

Tampa, FL · On-site

$26 - $30/hr

The IT Support II is a full-time position working in our Tampa, FL office. How you can make an ... Leave SCS Engineers is an Equal Opportunity Employer (EOE). SCS provides equal employment ...

IT Support Lead

Tampa, FL · On-site

$21.25 - $29/hr

Oversee and maintain all commercial IT systems, including laptops, audio/video equipment, fax machines, scanners, printers, monitors, routers, and other equipment used in support of M&FRC programming.

New

IT Support Specialist

Lakeland, FL · On-site

$23 - $26.45/hr

IT SUPPORT SPECIALIST Department: Finance and Administration JOB SUMMARY One More Child is seeking an IT Support Specialist to provide responsive, hands-on technology support to staff and ensure ...

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

IT Support Technician

Lakeland, FL · On-site

$20 - $27.50/hr

Adena Corporation is seeking an IT Support Technician to join our team in Lakeland, Florida. As the primary on-site IT resource for our main Florida office, this position provides hands-on technical ...

IT Support Technician

Tampa, FL · On-site

$20 - $25/hr

An educational organization is looking for an experienced IT Support Technician with expertise and professionalism to deliver premier level support to in-house operations at our Tampa Location. Job ...

Reporting to our remote IT & Security Consultant, you'll play a critical role in building and scaling our IT infrastructure while supporting engineers, business operations, and company growth. This ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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It Support Engineer information

See Brandon, FL salary details

$28.2K

$57.2K

$92.5K

How much do it support engineer jobs pay per year?

As of Aug 28, 2026, the average yearly pay for it support engineer in Brandon, FL is $57,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $66,000.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are popular job titles related to It Support Engineer jobs in Brandon, FL?

For It Support Engineer jobs in Brandon, FL, the most frequently searched job titles are:

What cities near Brandon, FL are hiring for It Support Engineer jobs?

Cities near Brandon, FL with the most It Support Engineer job openings:

Infographic showing various It Support Engineer job openings in Brandon, FL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $57,237 per year, or $27.5 per hour.

SCS Engineers
Environmental Consulting Services • 1 - 5K employees

9.4

Company rating: 9.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

16th of 450 rated engineering

Great coworkers

People enjoy working here

Good employer


$26 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Job description

SCS is looking for someone for an IT Support II position that will provide advanced Tier 2 helpdesk support to in-house users as a technical lead with deep knowledge of automation, endpoint management, identity administration, and problem resolution. This position offers challenges and opportunities to learn and implement new technologies. You must be able to work on multiple tickets simultaneously and be knowledgeable in a broad range of computer related topics.  The IT Support II is a full-time position working in our Tampa, FL office. 


  • Serve as escalation point for IT Support I and provide helpdesk support for Corporate Business Applications.
  • Maintaining helpdesk ticketing system, including follow ups, resolutions, and ownership of tickets from open to close.
  • Handling of incoming technical support requests from in-house users.  Escalate support tasks as needed to senior IT staff. 
  • Perform endpoint advanced troubleshooting of Windows, Microsoft 365, Active Directory, Entra ID, network, VPN, and business applications.
  • Perform root cause analysis and recurring incident elimination.
  • Participate in incident response and malware remediation
  • Maintain SOPs, standards, and knowledge base articles.
  • Proactive monitoring, management, updating and replacement of desktop hardware and software.
  • Test new hardware and software to assess functionality, applicability as a business solution and conformance with corporate technical and operational standards. 
  • Recommend cost effective solutions to meet business needs.
  • Maintaining endpoint lifecycle for computer/mobile setups and decommissioning
  • Provide light technical training to end users.

  • Information Technology/Computer Science degree required
  • 5+ years work experience in IT Support role required
  • Excellent communication skills, both oral and written with strong attention to detail.
  • A+, MCP, MCSE or comparable certification preferred
  • Proficient in the installation, configuration, and troubleshooting process for hardware and software for PCs , servers and mobile devices
  • Advanced knowledge of Windows OS, Networking, TCP/IP, Active Directory, Entra, Azure, Intune, Microsoft 365
  • Ability to handle multiple tasks and determine priorities effectively.
  • Understanding of Release and Change management process
  • Work with local IT person to provide Business Continuity in cases of emergencies
  • Experience with endpoint management and enterprise support environments



USD $26.00 - USD $30.00 /Hr.
Please note that our pay ranges are determined by several factors, including relevant experience, internal pay equity, and location. They do not include any of the amazing benefits of being an employee-owner, which are listed below.
SCS is building a world where environmental systems and infrastructure strengthen the health, safety and resilience of communities from reducing methane emissions at landfills to producing alternative energy, from repurposing contaminated properties to sequestering carbon.
As a 100% employee-owned firm, we bring a long-term perspective, personal ownership and shared success to everything we do. We live our values every day: We care. We are a team. We are tenacious.
Join us and be part of a team where your work has real impact on the world and on your own growth.
As a growing firm, we offer excellent opportunities for career advancement and a comprehensive package, including:
Medical, Dental, Vision, Life and Disability Insurance
100% employer- funded Employee Stock Ownership Plan (ESOP) and 401K including employer match
Annual Bonus Program
Student Debt Employer Contribution Program
Paid holidays, PTO and Paid Parental Leave
SCS Engineers is an Equal Opportunity Employer (EOE). SCS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status.
If you have questions, difficulty using our online system and/or you need an accommodation due to a disability then please contact us about your interest in employment at recruiting@scsengineers.com


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