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It Support Engineer Jobs in Berkeley, CA (NOW HIRING)

Nextgen Technologies

IT Support Engineer

San Mateo, CA

$70K/yr

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...

Mondo

IT Support Engineer

San Francisco, CA · On-site

$55 - $65/hr

Onsite IT Support Engineer, Onsite - San Francisco Bay Area, CA. Start date is ASAP for this 6-month Contract-to-Hire position. Job Title: Onsite IT Support Engineer Location-Type: Hybrid (3 days ...

ASHBY LUMBER CO INC

IT Support Engineer

Concord, CA · On-site

We are looking for an IT Support Engineer for our Concord facility. As an IT Support Engineer, you will report to the IT Director and are focused on providing technology support and security ...

Ashby Lumber

IT Support Engineer

Concord, CA · On-site

$80K - $105K/yr

We are looking for an IT Support Engineer for our Concord facility. As an IT Support Engineer, you will report to the IT Director and are focused on providing technology support and security ...

Anthropic

IT Support Engineer

San Francisco, CA · On-site

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...

Intersect

IT Support Engineer

San Francisco, CA · On-site

Maintain clear and organized documentation of support procedures, known issues, and resolutions Manage Software & IT Assets * Install, configure, maintain, and support operating systems and business ...

Kraft & Kennedy

IT Support Engineer

San Francisco, CA · On-site

$95K - $110K/yr

Monday through Friday, 8:30am to 5:30pm Pacific Overview The Support Practice Group ("SPG") is a large and growing group of diverse technical staff providing a broad range of technology support in ...

Merge IT

IT Support Engineer - Fremont, CA

Fremont, CA · On-site

$23.50 - $32.50/hr

Merge IT is seeking an IT Support Engineer to join their enterprise-level client in Fremont, CA. The role involves providing first-level IT support, maintaining computer systems, and assisting with ...

Collective Health

IT Support Engineer II

San Francisco, CA · On-site

$39.56 - $49.45/hr

Commitment to IT security best practices, including endpoint protection, phishing awareness, MFA, and data privacy. * SaaS Management: Experience supporting and troubleshooting modern collaboration ...

PlayStation Global

IT Support Specialist

San Mateo, CA · On-site

The IT Engineering Support team at PlayStation is dedicated to enhancing the experience for engineers across the company. Our primary mission is to remove friction in daily workflows, providing ...

ElevenLabs

IT Support

San Francisco, CA · On-site

ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is ... Office IT support : provide on-hand support to our colleagues in our San Francisco office * AV ...

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Showing results 1-20

All JobsIt Support Engineer JobsIt Support Engineer Jobs in Berkeley, CA

It Support Engineer information

See Berkeley, CA salary details

$39.8K

$80.7K

$130.4K

How much do it support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for it support engineer in Berkeley, CA is $80,655.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $93,100.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are popular job titles related to It Support Engineer jobs in Berkeley, CA?

For It Support Engineer jobs in Berkeley, CA, the most frequently searched job titles are:

What job categories do people searching It Support Engineer jobs in Berkeley, CA look for?

The top searched job categories for It Support Engineer jobs in Berkeley, CA are:

What cities near Berkeley, CA are hiring for It Support Engineer jobs?

Cities near Berkeley, CA with the most It Support Engineer job openings:

It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Berkeley, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $80,655 per year, or $38.8 per hour.

IT Support Engineer

Rootshell Enterprise Technologies, Inc.

San Francisco, CA • On-site

Full-time

Re-posted 23 days ago

Job description

Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking IT Support Engineer for one of our client, Please share your resume with current location & full contact info
Role:IT Support Engineer
Location:San Francisco, CA (Onsite)
Job description:
Description:
This IT Support Engineer will provide frictionless support, share best practices and be a trusted advocate for our internal customers. A successful IT Support Engineer must have a strong understanding of common internet and SaaS applications (browsers, Slack, Google Workspace, Office), hardware (Apple/Windows), mobile phones and devices, networks, virtual desktops and operating systems. The ideal candidate will also have great attention to detail and will be comfortable working in a fast-paced environment. Quick issue resolution and regular proactive maintenance are key to keeping the organization running.
Required Skills:
• 3+ years experience with Mac and PC technical support.
• 3+ years experience working in a heavily SaaS based environment with responsibility managing user/role based access to systems.
• 2+ years supporting VDI solutions (VMware, AWS).
• Flexible for early morning coverage and some late evening support.
• Experience with high priority escalations and high-pressure situations.
• Strong ability to multi-task and successfully coordinate multiple projects simultaneously; ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
• Excellent communication skills and customer service attitude.
• Self-starter with initiative and a high 'figure it out' factor.
• Proven desire to take ownership of tasks and projects and follow through to completion
With regards
Naveen | Talent Acquisition
Rootshell Enterprise Technologies Inc.
Naveen@rootshellinc.com | www.rootshellinc.com

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