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It Service Jobs in Georgia (NOW HIRING)

Emory Healthcare

Supervisor, IT Field Services

Decatur, GA · On-site

$41.04 - $50.99/hr

Ensures service delivery meets established SLAs, KPIs, and customer service expectations Enforces adherence to IT service management processes (incident, request, and change management) * Monitors ...

New

Next Step Systems

IT Manager (Hands-on)

Suwanee, GA · On-site

$88K - $108K/yr

Suwanee GA Jobs, IT Manager, Networks, Servers, Storage, Cloud, Operations, Windows, Office, Outlook, SAP, IT Service Management, ITSM, IoT, Internet of Things, California Recruiters, IT Jobs, ...

Cosm

IT Program Manager

Atlanta, GA · On-site

$110 - $150/hr

Previous experience working in an IT service role. * Previous experience managing a teams of people (without direct reports). * Previous experience working in live entertainment, large scale ...

Ask IT consulting

IT Technical Trainer

Tennille, GA

Company Description Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our ...

Incident IQ

IT Administrator

Alpharetta, GA · On-site

Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 ... Incident IQ is seeking a motivated and detail-oriented IT Administrator to join our growing team.

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Showing results 21-40

All JobsIt Service JobsIt Service Jobs in Georgia

It Service information

See Georgia salary details

$22.4K

$87.9K

$134.7K

How much do it service jobs pay per year?

As of Aug 22, 2026, the average yearly pay for it service in Georgia is $87,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $108,900.00 per year, depending on experience, location, and employer.

What are IT services?

IT services refer to the application of technical and business expertise to enable organizations to create, manage, and optimize access to information and business processes. These services can include technical support, network management, cybersecurity, data storage, software development, and cloud computing. IT service professionals ensure that all technology-related systems and processes run smoothly, securely, and efficiently to meet the needs of a business or organization.

What are the key skills and qualifications needed to thrive as an IT service professional?

To thrive as an IT Service professional, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or ITIL are highly valued. Excellent communication skills, patience, and a customer-focused attitude help professionals resolve issues efficiently and build trust with users. These skills and qualities ensure that technical problems are addressed quickly and systems remain reliable, supporting overall business productivity.

What are some common challenges faced by IT service professionals, and how can they be addressed?

IT Service professionals often encounter challenges such as quickly resolving technical issues under time pressure, managing multiple service requests, and staying up-to-date with evolving technologies. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both users and team members. Many organizations also provide ongoing training and encourage collaboration within the IT team to foster knowledge sharing and support professional growth.

What is the difference between It Service vs Network Administrator?

AspectIt ServiceNetwork Administrator
Required CertificationsITIL, CompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentSupport centers, client sites, internal IT teamsData centers, corporate offices, network operation centers
Employer & Industry UsageIT service providers, corporate IT departmentsLarge organizations, telecom companies, ISPs
Common Search & ComparisonYesYes

While both It Service and Network Administrator roles involve managing IT infrastructure, It Service focuses on providing technical support, troubleshooting, and maintaining IT systems for users. Network Administrators specifically manage and configure network hardware and software, ensuring connectivity and security. The roles often overlap but differ mainly in scope: It Service covers broader IT support, whereas Network Administrators specialize in network management.

What are the most commonly searched types of It Service jobs in Georgia?

The most popular types of It Service jobs in Georgia are:

What are popular job titles related to It Service jobs in Georgia?

For It Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching It Service jobs in Georgia look for?

The top searched job categories for It Service jobs in Georgia are:

It Service jobs near you
Infographic showing various It Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $87,887 per year, or $42.3 per hour.

IT Infrastructure Service Manager

Bekaert

Atlanta, GA

Full-time

Posted 3 days ago

New

Bekaert rating

7.7

Company rating: 7.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Be part of something bigger!


As the world and the way people live is changing, we at Bekaert believe it's our responsibility to contribute to finding new solutions for the future. With a 140+ year old heritage of excellence, innovation, and a future-focused mindset, we strive to create value for our customers and society. We aim to do this through innovative solutions and sustainable practices. We are committed to pushing the boundaries of steel wire transformation and coatings whilst also leveraging our expertise to develop innovative solutions with new materials and services in a safe, smart, and sustainable way. Our focus extends to markets such as new mobility, low-carbon construction, and green energy. 

As a dynamic and growing company with over 19 000 employees worldwide, 75 nationalities, a retention rate above 90% and 3,7 billion in combined revenue in 2025, we are looking for someone like you to join our team as we continue to shape a safer, more efficient, and connected world!

Purpose and Mission

The Local IT Regional Manager is responsible for leading and managing IT Infrastructure and IT Operations across multiple locations within the assigned region. The role ensures high availability, security, reliability, and continuous improvement of IT services while aligning regional IT operations with global standards and business objectives.
The successful candidate will provide technical leadership, manage regional IT teams and vendors, oversee infrastructure projects, drive operational excellence, and ensure compliance with organizational security and governance requirements.

Key Activities and Responsibilities

IT Infrastructure Management

Manage regional IT infrastructure including servers, storage, virtualization, networking, Wi-Fi, endpoint devices, printers, and meeting room technologies.
Ensure high availability and optimal performance of infrastructure services.
Coordinate infrastructure upgrades, lifecycle management, and technology refresh programs.
Branch office, and remote site infrastructure.

Ensure backup, disaster recovery, and business continuity readiness.

IT Operations

Lead day-to-day IT operations across regional offices and manufacturing/business locations.
Ensure SLA compliance for incidents, service requests, and problem management.
Drive continual service improvement initiatives.
Monitor operational KPIs and service performance.
Manage IT asset lifecycle, inventory accuracy, and CMDB updates.
Coordinate change, release, and maintenance activities.
Support business-critical applications from an infrastructure perspective.

Team Leadership

Lead and mentor Local IT Engineers and regional support teams.
Define goals, conduct performance reviews, and develop technical capabilities.
Foster a customer-focused and collaborative culture.
Coordinate activities with global IT teams and regional business stakeholders.

Vendor & Service Management
Manage relationships with managed service providers, OEMs, and external vendors.
Review vendor performance against SLAs and KPIs.
Coordinate hardware procurement, warranty management, and third-party support.
Optimize service quality and operational costs.

Cybersecurity & Compliance
Ensure compliance with global cybersecurity policies and standards.

Support vulnerability remediation, patch management, endpoint protection, and privileged access management.
Coordinate security audits and compliance assessments.
Maintain secure infrastructure configurations and implement remediation actions.
Partner with Information Security teams to reduce operational risk.

Project Management
Deliver regional infrastructure projects on time and within budget.
Lead office expansions, IT relocations, infrastructure upgrades, cloud migrations, and technology rollouts.
Manage project plans, risks, budgets, and stakeholder communications.
Ensure successful transition of projects into operational support.

Business Relationship Management
Act as the primary IT contact for regional business leaders.
Understand business priorities and translate them into technology solutions.
Communicate IT strategy, service updates, and project status to stakeholders.
Build strong partnerships across business functions.

Governance & Reporting
Prepare executive dashboards and operational reports.
Track KPIs, SLA performance, service availability, and operational risks.
Participate in governance meetings, operational reviews, and strategic planning.
Ensure adherence to ITIL processes and corporate policies.

Skills

IT Asset Management
IT Service Management (ITIL)
Patch & Vulnerability Management
Endpoint Security
Collaboration Platforms (Microsoft Teams, SharePoint)
Infrastructure Monitoring Tools
Leadership Competencies
Strong people leadership
Strategic thinking
Decision-making
Stakeholder management
Vendor management
Financial and budget management
Excellent communication and presentation skills
Customer-focused mindset
Problem-solving and analytical thinking
Continuous improvement orientation

Previous Experience

Minimum 10 years of experience in IT Infrastructure and IT Operations.
Minimum 3-5 years in a leadership or regional IT management role.
Experience supporting multiple sites and geographically distributed teams.
Experience working in multinational environments.
Proven track record in infrastructure operations, vendor management, service delivery, and project execution.

Qualifications and Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
Master's degree (preferred).
Preferred Certifications
ITIL Foundation / ITIL 4 Managing Professional
PRINCE2 or PMP (preferred)
ISO 27001 Foundation (preferred)

 Be bold and take the leap!


We're looking for individuals who are not afraid to take risks and explore new ideas. If you are passionate about personal growth and bringing your authentic self to work, we want you on our team! 
At Bekaert, we celebrate diversity and are committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. 
To learn more about us and our exciting career opportunities, visit Bekaert Careers

What Bekaert employees say

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