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It Service Management Manager Jobs in Missouri (NOW HIRING)

IT Service Management (ITSM)

Saint Louis, MO · On-site

$52.50 - $72.25/hr

VDart is an emerging global information technology staffing provider with expertise in Enterprise ... ITSM Manager * Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy ...

IT Service Management (ITSM)

Saint Louis, MO · On-site

$52.50 - $72.25/hr

VDart is an emerging global information technology staffing provider with expertise in Enterprise ... ITSM Manager * Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy ...

$101K - $101K/yr

Experience with ISO 27001:2022, Microsoft Business Central, HubSpot, external security providers, PowerShell, Windows and macOS environments, or IT service management and ticketing tools is a strong ...

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal ... Manage user relocation requests. * Ensure devices are properly encrypted. * Local On-Site Cabling.

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal ... Manage user relocation requests. * Ensure devices are properly encrypted. * Local On-Site Cabling.

Defines and advance the ITAM operating model, including tooling strategy (e.g., ServiceNow and integrated platforms), automation, and integration with CMDB and IT Service Management processes.

Delivery Manager

California, MO · On-site

$95 - $130/hr

Experienced practitioner in IT Service Management * Trained in ITIL, possibly to Expert status * Good knowledge and experience of SAP, MS Office and MS Teams * Excellent attention to detail

IT Support Technician

Kansas City, MO

$21 - $28.75/hr

Respond to employee requests through the IT Service Management (ITSM) system. * Troubleshoot common hardware, software, printer, Microsoft 365, VPN, Wi-Fi, and account access issues. * Provide ...

IT Support Technician

Kansas City, MO

$21 - $28.75/hr

Respond to employee requests through the IT Service Management (ITSM) system. * Troubleshoot common hardware, software, printer, Microsoft 365, VPN, Wi-Fi, and account access issues. * Provide ...

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It Service Management Manager information

What is the difference between It Service Management Manager vs Service Desk Manager?

AspectIt Service Management ManagerService Desk Manager
ResponsibilitiesOversees IT service delivery, manages ITSM processes, aligns IT services with business needsManages the service desk team, handles user support, ensures ticket resolution efficiency
CertificationsITIL, COBIT, PMP often preferredITIL, HDI certifications common
Work EnvironmentStrategic IT department, cross-department collaborationHelp desk or support center, direct user interaction
FocusIT service management processes and strategyUser support and incident resolution

The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.

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For It Service Management Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching It Service Management Manager jobs in Missouri look for?

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Infographic showing various It Service Management Manager job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

IT Service Management (ITSM)

VDart Inc

Saint Louis, MO • On-site

$52.50 - $72.25/hr

Contractor

Re-posted 27 days ago


Job description

Company Description

About VDart:
VDart is an emerging global information technology staffing provider with expertise in Enterprise Resource Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud, Analytics), Business Intelligence & Infrastructure services. Three-time consecutive winner of Best Places to Work in Atlanta and Best and Brightest Award, VDart has successfully deployed over 3500 contractors in the last five years with over 60% of its deployments with Fortune 1000 corporations. We possess deep industry expertise and focus in BFSI, Manufacturing, Retail, Energy & Utility, Healthcare, Technology and the Public-Sector. Our scope, knowledge, industry expertise and global footprint have enabled us to provide best in the industry solutions. With our core focus in emerging technologies, we provide global technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia

Job Description

ITSM Manager

  • Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1)

Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system components

Administering BMC Remedy Action Request (AR) platform and Mid-Tier Web Servers versions 8.1 or 9.1.

Experience with LDAP, Active Directory structure and third party software integrations

Experienced in designing, developing, testing and deploying custom Remedy application and workflow enhancements per business

requirements

Hands on Implementation/Development on BMC Virtual Agent and BMC MyIT

Additional Information

All your information will be kept confidential according to EEO guidelines.