Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
Information Technology Intern (Graduate Student)
Washington, DC · On-site
$28/hr
Information Technology Services is responsible for AARP enterprise-wide technology and information ... Services range from infrastructure design and operations, system and software lifecycle ...
Information Technology Intern (Graduate Student)
Washington, DC · On-site
$28/hr
Information Technology Services is responsible for AARP enterprise-wide technology and information ... Services range from infrastructure design and operations, system and software lifecycle ...
Job Title: IT Service Management Office Lead Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% ...
New
Job Title: IT Service Management Office Lead Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% ...
New
Job Title: IT Service Management Office Lead Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% ...
Job Title: IT Service Management Office Lead Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% ...
Information Technology Intern
Arlington, VA · On-site
$21.23 - $33.71/hr
The Department of Parks and Recreation (DPR) is seeking an Information Technology Intern to provide ... Services (AFS) and Community Recreation (CRD) divisions. Specific tasks and percentage of time ...
Information Technology Intern
Arlington, VA · On-site
$21.23 - $33.71/hr
The Department of Parks and Recreation (DPR) is seeking an Information Technology Intern to provide ... Services (AFS) and Community Recreation (CRD) divisions. Specific tasks and percentage of time ...
Information Technology Intern
Washington, DC · On-site +1
$57K - $91K/yr
Learn more about this agency Duties Help This excepted service position is being filled under the ... If you are selected as an Information Technology Intern, you will work with higher graded staff in ...
Information Technology Intern
Washington, DC · On-site +1
$57K - $91K/yr
Learn more about this agency Duties Help This excepted service position is being filled under the ... If you are selected as an Information Technology Intern, you will work with higher graded staff in ...
IT Service Delivery Manager SME
Ashburn, VA · On-site +1
The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio ...
IT Service Delivery Manager SME
Ashburn, VA · On-site +1
The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio ...
IT Service Delivery Manager SME
Ashburn, VA · On-site +1
The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio ...
IT Service Delivery Manager SME
Ashburn, VA · On-site +1
The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio ...
IT Service Delivery Manager SME
Ashburn, VA · On-site
$100 - $125/hr
The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio ...
IT Service Delivery Manager SME
Ashburn, VA · On-site
$100 - $125/hr
The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio ...
IT Service Desk Lead
Vienna, VA · On-site
$130K - $145K/yr
Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical ...
IT Service Desk Lead
Vienna, VA · On-site
$130K - $145K/yr
Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical ...
Information Technology Intern
Washington, DC · On-site
$57K/yr
... Information Technology Intern. Examples of specialized experience include: * Assisting with ... Customer Service -Works with clients and customers (that is any individuals who use or receive the ...
Information Technology Intern
Washington, DC · On-site
$57K/yr
... Information Technology Intern. Examples of specialized experience include: * Assisting with ... Customer Service -Works with clients and customers (that is any individuals who use or receive the ...
The intern will assist in supporting the IT team in the maintenance of hardware, software, and ... Provide technical support in response to user requests for service * Assist with troubleshooting IT ...
The intern will assist in supporting the IT team in the maintenance of hardware, software, and ... Provide technical support in response to user requests for service * Assist with troubleshooting IT ...
Information Technology (IT) / Cybersecurity Internship
Arlington, VA · On-site
$17.25 - $23/hr
The intern will assist in supporting the IT team in the maintenance of hardware, software, and ... Provide technical support in response to user requests for service * Assist with troubleshooting IT ...
Information Technology (IT) / Cybersecurity Internship
Arlington, VA · On-site
$17.25 - $23/hr
The intern will assist in supporting the IT team in the maintenance of hardware, software, and ... Provide technical support in response to user requests for service * Assist with troubleshooting IT ...
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...
IT Service Desk Supervisor
Washington, DC · On-site
$110K - $130K/yr
Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support. * Providing career development guidance to staff and recommending training ...
Quick apply
IT Service Desk Supervisor
Washington, DC · On-site
$110K - $130K/yr
Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support. * Providing career development guidance to staff and recommending training ...
IT Service Management Support
Suitland, MD · On-site
$107K - $130K/yr
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
IT Service Management Support
Suitland, MD · On-site
$107K - $130K/yr
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
IT Service Desk Supervisor
Washington, DC · On-site
$110K - $130K/yr
Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support. * Providing career development guidance to staff and recommending training ...
IT Service Desk Supervisor
Washington, DC · On-site
$110K - $130K/yr
Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support. * Providing career development guidance to staff and recommending training ...
IT Service Desk Lead
Vienna, VA · On-site
$130K - $145K/yr
Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical ...
IT Service Desk Lead
Vienna, VA · On-site
$130K - $145K/yr
Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical ...
IT Service Management Support
Suitland, MD · On-site
$107K - $130K/yr
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
IT Service Management Support
Suitland, MD · On-site
$107K - $130K/yr
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
IT Service Desk Supervisor
Washington, DC · On-site
$110K - $130K/yr
Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support. * Providing career development guidance to staff and recommending training ...
IT Service Desk Supervisor
Washington, DC · On-site
$110K - $130K/yr
Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support. * Providing career development guidance to staff and recommending training ...
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Full-time
Re-posted 13 days ago
Accenture Federal Services rating
8.7
Based on 20 frontline employees who took The Breakroom Quiz
51st of 500 rated business services
Job description
Job Description:
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are delivered to meet business needs.
Responsibilities include:
- Identify and document system and/or tool requirements as provided to the Helpdesk by users, customers and support process to review approve them for further action
- Create and manage page content audits, and actions pursuant to the communications plan
- Provide basic user and customer support and troubleshooting
- Provide application navigation assistance
Here's what you need:
- Minimum 3 years of experience in any combination of the following:
- Providing content management support in all source intel areas
- Military experience
- Providing basic user and customer support and troubleshooting in intelligence, cyber or application support areas
- Lead training as needed to a small to medium size group
Bonus points if you have:
- Experience with Microsoft office suite
- Detail oriented and comfortable conversing with client leadership
- Experience with Data Analytics
Security clearance:
- An active TS/SCI clearance
What Accenture Federal Services employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Accenture Federal Services
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
Arlington, VA, US
Year founded
1989