IT Service Manager
Vienna, VA · On-site
AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations. The role involves managing multi-tier technical support operations and analyzing metrics to ...
IT Service Manager
Vienna, VA · On-site
AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations. The role involves managing multi-tier technical support operations and analyzing metrics to ...
IT Service Manager
Vienna, VA · On-site
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
IT Service Manager
Vienna, VA · On-site
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
TEMP/HRLY-TECHNOLOGY SERVICES TECH
Arlington, VA · On-site
$17.52/hr
Arlington Public Schools (APS) is seeking motivated individuals with an interest in technology to join our Information Services team as a Technology Services Intern. This temporary, hourly position ...
TEMP/HRLY-TECHNOLOGY SERVICES TECH
Arlington, VA · On-site
$17.52/hr
Arlington Public Schools (APS) is seeking motivated individuals with an interest in technology to join our Information Services team as a Technology Services Intern. This temporary, hourly position ...
IT Service Mgr
Arlington, VA · On-site
$80K - $130K/hr
Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top ...
IT Service Mgr
Arlington, VA · On-site
$80K - $130K/hr
Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top ...
Arlington Public Schools (APS) is seeking motivated individuals with an interest in technology to join our Information Services team as a Technology Services Intern. This temporary, hourly position ...
Arlington Public Schools (APS) is seeking motivated individuals with an interest in technology to join our Information Services team as a Technology Services Intern. This temporary, hourly position ...
Arlington Public Schools (APS) is seeking motivated individuals with an interest in technology to join our Information Services team as a Technology Services Intern. This temporary, hourly position ...
Arlington Public Schools (APS) is seeking motivated individuals with an interest in technology to join our Information Services team as a Technology Services Intern. This temporary, hourly position ...
IT Service Mgr
Arlington, VA · On-site
Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top ...
IT Service Mgr
Arlington, VA · On-site
Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top ...
IT Service Desk Agent
Bethesda, MD · On-site
$30.44 - $41.18/hr
Medical
Retirement
PTO
HOW THE IT SERVICE DESK AGENT WILL MAKE AN IMPACT * Respond to requests for help, via the phone and web * Diagnose and resolve technical hardware and software issues via phone and remote access tools
IT Service Desk Agent
Bethesda, MD · On-site
$30.44 - $41.18/hr
Medical
Retirement
PTO
HOW THE IT SERVICE DESK AGENT WILL MAKE AN IMPACT * Respond to requests for help, via the phone and web * Diagnose and resolve technical hardware and software issues via phone and remote access tools
Information Technology Intern (Graduate Student)
Washington, DC · On-site
$28/hr
Information Technology Services is responsible for AARP enterprise-wide technology and information ... Services range from infrastructure design and operations, system and software lifecycle ...
Information Technology Intern (Graduate Student)
Washington, DC · On-site
$28/hr
Information Technology Services is responsible for AARP enterprise-wide technology and information ... Services range from infrastructure design and operations, system and software lifecycle ...
IT Service Engineer
Springfield, VA · On-site
To strengthen our US Operations and Support team, we are looking for an IT Service Engineer ROLE The role of the IT Service Engineer is the support of hardware devices, applications and systems used ...
IT Service Engineer
Springfield, VA · On-site
To strengthen our US Operations and Support team, we are looking for an IT Service Engineer ROLE The role of the IT Service Engineer is the support of hardware devices, applications and systems used ...
IT Service Management Specialist
Chantilly, VA · On-site
Medical
Retirement
PTO
Job Title: IT Service Management Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required:
IT Service Management Specialist
Chantilly, VA · On-site
Medical
Retirement
PTO
Job Title: IT Service Management Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required:
IT Service Management Lead
Rockville, MD · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Position Purpose The IT Service Management (ITSM) Lead is responsible for the strategic direction, governance, operational performance, and continuous improvement of the Bank's IT service management ...
IT Service Management Lead
Rockville, MD · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Position Purpose The IT Service Management (ITSM) Lead is responsible for the strategic direction, governance, operational performance, and continuous improvement of the Bank's IT service management ...
IT Service Delivery Manager
Reston, VA · On-site
$110K - $145K/yr
Medical
Life
Retirement
PTO
The IT Service Delivery Manager leads Auria's end-user and executive support services and is accountable for Tier 1/2 service delivery, executive support, and the IT experience within Auria ...
IT Service Delivery Manager
Reston, VA · On-site
$110K - $145K/yr
Medical
Life
Retirement
PTO
The IT Service Delivery Manager leads Auria's end-user and executive support services and is accountable for Tier 1/2 service delivery, executive support, and the IT experience within Auria ...
Scientific IT Service Desk Manager
Bethesda, MD · On-site
$131K - $178K/yr
Medical
Retirement
PTO
GDIT is seeking a Scientific IT Service Desk Manager to join our program supporting the biomedical research community for our customer with the National Heart, Lung, and Blood Institute (NHLBI) at ...
Scientific IT Service Desk Manager
Bethesda, MD · On-site
$131K - $178K/yr
Medical
Retirement
PTO
GDIT is seeking a Scientific IT Service Desk Manager to join our program supporting the biomedical research community for our customer with the National Heart, Lung, and Blood Institute (NHLBI) at ...
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
They are seeking an IT Service Management Coordinator to provide technical support and ensure IT services meet business needs. Responsibilities : • Identify and document system and/or tool ...
They are seeking an IT Service Management Coordinator to provide technical support and ensure IT services meet business needs. Responsibilities : • Identify and document system and/or tool ...
Information Technology Internships
Annapolis, MD · On-site +1
$14.75 - $19.75/hr
The intern will work in a team environment to develop and maintain software using industry-standard ... service and data management. * Learn about and assist with the deployment of the new VOIP phone ...
Information Technology Internships
Annapolis, MD · On-site +1
$14.75 - $19.75/hr
The intern will work in a team environment to develop and maintain software using industry-standard ... service and data management. * Learn about and assist with the deployment of the new VOIP phone ...
Information Technology Internships
Annapolis, MD · Hybrid
$15/hr
The intern will work in a team environment to develop and maintain software using industry-standard ... service and data management. Learn about and assist with the deployment of the new VOIP phone ...
Information Technology Internships
Annapolis, MD · Hybrid
$15/hr
The intern will work in a team environment to develop and maintain software using industry-standard ... service and data management. Learn about and assist with the deployment of the new VOIP phone ...
It Service Intern information
What do you do as an IT Service Intern?
An IT Service Intern assists with maintaining and troubleshooting computer systems, networks, and hardware. They often support end-users, document technical issues, and may gain experience with tools like ticketing systems and remote support software. The role provides practical exposure to IT operations and customer service in a technology environment.
What are the most commonly searched types of It Service jobs in Washington? The most popular types of It Service jobs in Washington are:
What cities in Washington are hiring for It Service Intern jobs? Cities in Washington with the most It Service Intern job openings:
Job description
Job Summary:
AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations. The role involves managing multi-tier technical support operations and analyzing metrics to identify improvement opportunities.
Qualifications:
Required:
• BS in IT or related field (preferred) and a minimum of five years of IT service management or IT operations leadership experience.
• Strong knowledge of ITIL-based service management frameworks.
• Experience overseeing multi-tier technical support operations and interfacing with other enterprise support, systems engineering, and infrastructure teams.
• The ability to analyze metrics and operational data to identify improvement opportunities.
• ITSM platform system experience required (BMC or ServiceNow).
• Must obtain an agency public trust suitability determination prior to start date.
• Excellent verbal and written communication and stakeholder-facing skills.
• Requires comprehensive experience supporting enterprise IT environments. Experience supporting a complex Federal agency enterprise is a plus.
• Ability to support high-priority and time-sensitive escalations.
• Must have a positive and patient customer service attitude.
Preferred:
• ITIL 4 and PMP or Scrum Master certifications are preferred but not required.
Company:
AAC (www.aac.com) is a Veteran-owned small business headquartered in Tysons Corner, VA. Founded in 1983, the company is headquartered in Vienna, USA, with a team of 201-500 employees. The company is currently Growth Stage.
AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations. The role involves managing multi-tier technical support operations and analyzing metrics to identify improvement opportunities.
Qualifications:
Required:
• BS in IT or related field (preferred) and a minimum of five years of IT service management or IT operations leadership experience.
• Strong knowledge of ITIL-based service management frameworks.
• Experience overseeing multi-tier technical support operations and interfacing with other enterprise support, systems engineering, and infrastructure teams.
• The ability to analyze metrics and operational data to identify improvement opportunities.
• ITSM platform system experience required (BMC or ServiceNow).
• Must obtain an agency public trust suitability determination prior to start date.
• Excellent verbal and written communication and stakeholder-facing skills.
• Requires comprehensive experience supporting enterprise IT environments. Experience supporting a complex Federal agency enterprise is a plus.
• Ability to support high-priority and time-sensitive escalations.
• Must have a positive and patient customer service attitude.
Preferred:
• ITIL 4 and PMP or Scrum Master certifications are preferred but not required.
Company:
AAC (www.aac.com) is a Veteran-owned small business headquartered in Tysons Corner, VA. Founded in 1983, the company is headquartered in Vienna, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About AAC
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