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It Service Intern Jobs in Texas (NOW HIRING)

Govcio LLC

IT Service Technician

Houston, TX · On-site

$53K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Houston, TX and will be an onsite position. All contract ...

builders

IT Internship - Remote (Summer 2027)

Irving, TX

$14.50 - $19.25/hr

The intern will gain exposure to enterprise technology operations through environment setup ... service providers and build long-term internal capabilities to support and manage SAP environments.

Sagility LLC

AVP- IT Service Delivery

El Paso, TX · On-site

$180 - $250/hr

Job title: AVP- IT Service Delivery Associate Vice President (AVP) - IT Service Delivery Location: Based out of US Elpaso , managing US, Jamaica and Colombia Function: Global Technology Engineering ...

Sagility LLC

AVP- IT Service Delivery

El Paso, TX · On-site

$191K/yr

Job title: AVP- IT Service Delivery Associate Vice President (AVP) - IT Service Delivery Location: Based out of US Elpaso , managing US, Jamaica and Colombia Function: Global Technology Engineering ...

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Intern- Information Technology (End User Support- OIT)

Texas A&M International University

Laredo, TX • On-site

$10.50/hr

Part-time

Re-posted 9 days ago

Texas A&M International University rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

390th of 631 rated colleges and universities

Job description

Job Title

Intern- Information Technology (End User Support- OIT)

Agency

Texas A&M International University

Department

Office Of Information Technology

Proposed Minimum Salary

Commensurate

Job Location

Laredo, Texas

Job Type

Student Worker

Job Description

Job Summary

The OIT User Service Intern will assist with the daily functions of the Office of Information Technology (OIT) User Service group and technical support by phone, remote desktop, walk-in or on-site assistance.

Essential Duties and Responsibilities

  • Handles routine office inquiries from employees and students.

  • Assist with the physical relocation of computer equipment.

  • Installation must include the connection of the equipment peripherals (monitor, keyboard, mouse, etc.) and connection of the University network.

  • Assist user with diverse computer-related and telephone issues.

  • Use Bomgar software to remotely connect/chat with users to resolve issues.

  • Assist with the update of workstations with recent patches to the current operating system and other applications.

  • Maintain required documentation.

  • Decommission nonfunctional computers and equipment to surplus.

  • Work on special projects consisting of, but not limited to, physically mounting network and network-related equipment and preparing computers with an updated software image.

  • Maintain inventory of software, desktop hardware, network hardware and communication connections.

  • Responsible for ensuring that areas of the University's information systems and services comply with Texas A&M International University rules and standard administrative procedures, as well as with The Texas A&M University System policies and regulations, PCI security standards, and/or other applicable standards such as FERPA, HIPAA, copyright laws, and the State of Texas Administrative Code (TAC) 202.

  • Other related duties as assigned.

Minimum Requirements

  • Enrolled at least half-time, 6 credit hours per semester for undergraduate and 3 credit hours per semester for graduates.

  • Maintain a TAMIU overall GPA of 2.0 for undergraduate students and 3.0 for graduate students.

  • Must meet all other requirements as stated in TAMIU's Satisfactory Academic Progress Policy (SAPP).

Knowledge, Skills, and Abilities

  • Proficiency in use of personal computer workstation with common software applications.

  • Ability to organize and multitask functions to ensure compliance with deadlines.

  • Outstanding customer service skills.

  • Excellent interpersonal relationship and communication skills.

  • Problem analysis and problem-solving skills.

  • Ability to learn and use multiple software programs.

  • Ability to lift heavy objects, up to 20 lbs.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Requirements

  • Position requires on campus, face-to-face interactions.

  • Position requires maintaining a regular schedule of attendance on campus and in the workplace.

  • Work schedules are created by the department based on departmental needs but ensure it does not conflict with class schedule.

  • Promptly complete all required trainings.

  • Submit time sheet biweekly.

  • Subject to funding and/or need.

Pay of Rate: $10.50/hour for up to 19 hours weekly

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

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