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It Service Analyst Jobs (NOW HIRING)

Vaco by Highspring

IT Service Analyst

Indianapolis, IN · On-site

IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client is seeking an IT Service Analyst to join their growing IT team supporting a large, multi-office ...

System One

IT Service Analyst

Tulsa, OK · Remote

$22.58/hr

Job Title: IT Service Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $22.58 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Not specified Overview System One has an ...

System One

IT Service Analyst

Tulsa, OK · Remote

$22.58/hr

Job Title: IT Service Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $22.58 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Not specified Overview System One has an ...

WithumSmith+Brown

IT Service Analyst II

Encino, CA · On-site

$65K - $70K/yr

Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides second and third level hardware, software, and foundational networking support. Supported by IT team ...

Withum PC

IT Service Analyst II

California, MO · On-site

$60 - $80/hr

## IT Service Analyst IIApplylocations: Los Angelestime type: Full timeposted on: Posted 6 Days Agojob requisition id: 2786# Withum is a place where talent thrives - where who you are matters. It's a ...

Perkins Coie LLP

Technology Service Analyst

New York, NY · Hybrid

$82K - $127K/yr

Technology Service Analyst Deliver Exceptional Technology Support. At Ashurst Perkins Coie US LLP ... This role combines advanced troubleshooting, IT asset management, audiovisual support, user ...

Milner

TECHNOLOGY SERVICE ANALYST

Deerfield Beach, FL · On-site

Technology Service Analyst Department: Service IT Reports to (Title): Manager Date: 3/9/2026 BASIC ... EDUCATION REQUIREMENTS * 4-year college degree in a technical (MIS, IT) program or equivalent ...

Milner

TECHNOLOGY SERVICE ANALYST

Orlando, FL · On-site

Job Title: Technology Service Analyst Department: Service IT Reports to (Title): Team Lead ... EDUCATION REQUIREMENTS * 4-year college degree in a technical (MIS, IT) program or equivalent ...

IT TECHNICAL ANALYST

IT Technical Analyst

Rockville, MD · On-site

$60 - $80/hr

Opportunity Overview W e have an immediate opening for an IT Technical Analyst to join our team at ... Serve as the primary escalation point for complex Tier 1 service desk issues * Partner with MSP ...

CarGurus

IT Service Desk Analyst

Boston, MA · On-site

Role overview CarGurus is hiring an IT Service Desk Analyst to join our IT Team. We are looking for a versatile, analytical, and enthusiastic Engineer who will work closely with business and IT teams ...

US IT Solutions Inc

IT Service Desk

Minneapolis, MN · On-site

Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its ...

Apptad, Inc.

IT Service Desk Analyst

San Antonio, TX · On-site

Job Title: IT Service Desk Analyst Location: San Antonio, TX 78257 Mode : Contract (6+ Months) Onsite Position Overview: The Service Desk Analyst is responsible for providing first-level support to ...

NEOGOV

IT Service and Support Analyst

Gainesville, GA · On-site

NEOGOV is part of the City of Gainesville's Information Technology department, seeking an IT Service and Support Analyst. The Analyst will support the IT department by collecting, analyzing, and ...

CVS Health

IT Customer Service Analyst

Smithfield, RI · On-site

$21.10 - $44.99/hr

... analyzing, diagnosing, and resolving or escalating problems and requests within service level ... Image, configure, and deploy computers and equipment to end users locally and nationally. * IT Asse ...

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It Service Analyst information

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How much do it service analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it service analyst in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between It Service Analyst vs Network Support Specialist?

It Service AnalystNetwork Support Specialist
Focuses on analyzing and improving IT service delivery, troubleshooting user issues, and managing service requests.Specializes in maintaining, troubleshooting, and supporting network infrastructure and connectivity issues.
Requires certifications like CompTIA A+ or ITIL, with work in office or data center environments.Often holds Cisco or CompTIA Network+ certifications, working primarily in network environments.
Employers include IT service providers, corporate IT departments, and tech support firms.Employers are mainly telecom companies, ISPs, and organizations with complex network setups.

The main difference is that an It Service Analyst focuses on overall IT service management and user support, while a Network Support Specialist concentrates on network infrastructure and connectivity issues. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ based on their specialization.

How much does an IT Service Analyst earn?

An IT Service Analyst typically earns between $50,000 and $75,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with specialized skills can earn higher salaries, often with opportunities for overtime and professional development.

What does an IT Service Analyst do?

An IT Service Analyst monitors and supports an organization’s IT systems and services to ensure smooth operation. They troubleshoot technical issues, assist users, and may manage service requests using tools like ticketing systems, often working within established ITIL frameworks. Strong communication skills and technical knowledge are essential for effective performance in this role.

What skills do you need to be an IT Service Analyst?

An IT Service Analyst needs strong technical skills in areas such as networking, operating systems, and troubleshooting hardware and software issues. Excellent communication, problem-solving abilities, and familiarity with IT service management tools like ITIL are also important. Certifications such as CompTIA A+ or ITIL Foundation can enhance job prospects.

What cities are hiring for It Service Analyst jobs?

Cities with the most It Service Analyst job openings:

What states have the most It Service Analyst jobs?

States with the most job openings for It Service Analyst jobs include:

What are popular job titles related to It Service Analyst jobs?

For It Service Analyst jobs, the most frequently searched job titles are:

It Service Analyst jobs near you
Infographic showing various It Service Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,296 per year, or $21.3 per hour.

IT Service Analyst

Indianapolis, IN • On-site

Vaco by Highspring
See more jobs at Vaco by Highspringexternal

Other

Re-posted 25 days ago

Key responsibilities

  • Provide first-level technical support via phone, email, walk-up requests, and remote support.

  • Troubleshoot Windows laptops, Microsoft 365, hardware, software, and peripheral issues.

  • Image, configure, and deploy laptops for new hires.

Job description

IT Service Analyst

Location: Southfield, MI
Employment Type: Full-Time
 

Position Summary

Our client is seeking an IT Service Analyst to join their growing IT team supporting a large, multi-office legal organization. This individual will serve as the first point of contact for attorneys and staff, providing exceptional technical support across desktop hardware, software, conferencing technologies, and enterprise applications.

This is an excellent opportunity for someone looking to build a long-term career in IT within an enterprise environment. The ideal candidate is customer-focused, proactive, organized, and eager to learn while supporting a fast-paced, professional organization.

Key Responsibilities
  • Provide first-level technical support via phone, email, walk-up requests, and remote support.
  • Troubleshoot Windows laptops, Microsoft 365, hardware, software, and peripheral issues.
  • Image, configure, and deploy laptops for new hires.
  • Set up and test workstations, monitors, docking stations, keyboards, and other equipment.
  • Support Zoom Rooms and conference room audio/video technology.
  • Assist remote employees with connectivity and application issues.
  • Support legal-specific applications, including document management systems and other business applications.
  • Accurately document all user interactions and technical issues within the organization's ticketing system.
  • Escalate issues to Infrastructure, Security, or Applications teams when appropriate.
  • Maintain accurate IT asset inventory, including laptops, monitors, and accessories.
  • Ensure sufficient inventory is available for new hires and office needs.
  • Participate in office technology projects, relocations, and hardware deployments as needed.
Required Qualifications
  • 2+ years of IT Help Desk, Desktop Support, or Service Desk experience.
  • Experience supporting Microsoft Windows operating systems.
  • Working knowledge of Microsoft 365.
  • Experience with ticketing systems such as ServiceNow, Remedy, ManageEngine, or similar platforms.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong customer service mindset with the ability to support executive-level users.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Highly organized with strong attention to detail.
Preferred Qualifications
  • Experience supporting enterprise environments with multiple office locations.
  • Experience supporting professional services or legal organizations.
  • Familiarity with Zoom Rooms or conference room AV technology.
  • Knowledge of ITIL principles or ITIL Foundations certification.
  • Experience with IT asset management and inventory control.
What We're Looking For

The ideal candidate is someone who:

  • Takes initiative and proactively solves problems.
  • Enjoys helping people and delivering outstanding customer service.
  • Thrives in a fast-paced, high-expectation environment.
  • Can remain calm and professional while supporting demanding users.
  • Wants to continuously learn new technologies and grow their IT career.
  • Is looking for a long-term career opportunity rather than simply another IT support position.
Growth Opportunities

This organization strongly promotes from within and encourages professional development. Employees have opportunities to advance into specialized IT disciplines such as:

  • Cybersecurity
  • Infrastructure
  • Applications
  • Systems Administration

Team members are encouraged to pursue certifications and technical training to support their long-term career growth.

Why Join?
  • Competitive salary and benefits
  • Collaborative enterprise IT team
  • Exposure to a wide variety of technologies
  • Opportunity to work on office expansion and technology projects
  • Clear path for professional growth and advancement
By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.

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