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It Rmm Engineer Jobs in Manchester, NH (NOW HIRING)

CMC

Senior IT Engineer

Exeter, NH · On-site

LogicMonitor Requirements * 10+ years of hands-on IT experience, including 3-5 years in an MSP ... Familiarity with RMM/PSA tools like ConnectWise or similar * Strong communication skills and client ...

CMC

Senior IT Engineer

Exeter, NH · On-site

LogicMonitor Requirements * 10+ years of hands-on IT experience, including 3-5 years in an MSP ... Familiarity with RMM/PSA tools like ConnectWise or similar * Strong communication skills and client ...

CMC

Senior IT Engineer

Exeter, NH · Hybrid

LogicMonitor Requirements * 10+ years of hands-on IT experience, including 3-5 years in an MSP ... Familiarity with RMM/PSA tools like ConnectWise or similar * Strong communication skills and client ...

All JobsIt Rmm Engineer JobsIt Rmm Engineer Jobs in Manchester, NH

It Rmm Engineer information

See Manchester, NH salary details

$36.6K

$90.9K

$152.6K

How much do it rmm engineer jobs pay per year?

As of Jul 26, 2026, the average yearly pay for it rmm engineer in Manchester, NH is $90,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $110,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT RMM Engineer, and why are they important?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

What is an IT RMM Engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

How does an IT RMM Engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

What are popular job titles related to It Rmm Engineer jobs in Manchester, NH? For It Rmm Engineer jobs in Manchester, NH, the most frequently searched job titles are:
What job categories do people searching It Rmm Engineer jobs in Manchester, NH look for? The top searched job categories for It Rmm Engineer jobs in Manchester, NH are:
It Rmm Engineer jobs near you
Infographic showing various It Rmm Engineer job openings in Manchester, NH as of July 2026, with employment types broken down into 1% Locum Tenens, 96% Full Time, 1% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $90,864 per year, or $43.7 per hour.
Senior IT Engineer

Senior IT Engineer

CMC

Exeter, NH • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 22 days ago

Job description

CMC is a fast-growing Managed Services Provider (MSP) based in Exeter, NH, and we’re looking for a Senior IT Engineer to join our in-house team. This is a deeply hands-on role ideal for someone who loves solving complex problems, working directly with clients, and being a key player in a fast-paced, high-growth environment.

You’ll be the go-to expert for escalations, project implementations, and systems design. You’ll work closely with our clients and internal teams to ensure environments are running smoothly, securely, and efficiently. This position is based out of our Exeter office and may include local travel to client sites in the Boston area. This is a hybrid position, with 1-2 days in the office each week.

Responsibilities

  • Act as Tier 2 technical support for escalations and complex issues
  • Architect and implement infrastructure and cloud solutions for small to mid-sized businesses
  • Support and maintain environments including Windows Server, Microsoft 365, Azure, Active Directory, virtualization (VMware), Fortigate firewalls,, and Rubrik backups
  • Perform on-site visits for project work, assessments, and troubleshooting
  • Collaborate with account managers to align IT strategy with client business goals
  • Document client environments and follow best practices for security and standardization
  • Provide mentorship to junior team members and help develop SOPs
  • Participate in on-call rotation for after-hours support when required

Technical Experience

  • Microsoft 365, including Intune and Defender suite (Endpoint, Identity, Cloud Apps, Office 365)
  • Rubrik Security Cloud
  • Veeam Backup and Replication
  • Citrix published apps and VDI
  • VMware vSphere
  • Fortinet Firewalls and Switches
  • HP and Dell server hardware
  • Quantum tape libraries
  • Windows and Linux servers
  • LogicMonitor

Requirements

  • 10+ years of hands-on IT experience, including 3–5 years in an MSP environment
  • Deep knowledge of Microsoft ecosystems: Windows Server, Microsoft 365, Azure
  • Experience with firewalls, switches, and networking fundamentals (TCP/IP, VLANs, VPNs)
  • Virtualization experience with Hyper-V and/or VMware
  • Familiarity with RMM/PSA tools like ConnectWise or similar
  • Strong communication skills and client-facing professionalism
  • Ability to manage multiple priorities in a dynamic, fast-growing MSP environment
  • Certifications (e.g., Microsoft, CompTIA, Cisco, VMware) are a plus but not required
  • Experience with Microsoft Teams Rooms, Teams Phone systems, or modern cloud-first infrastructure solutions

Nice-to-Haves

  • PowerShell or other scripting/automation experience
  • Project management or technical leadership background
  • Familiarity with CMMC, SOX, and other compliance frameworks

Benefits

  • 401(k) eligibility after 3 months
  • Dental insurance
  • Health insurance
  • unlimited PTO
  • cell phone and Internet reimbursement
  • choice of Mac or Windows laptop

Compensation Package:

  • Bonus opportunities