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It Rmm Engineer Jobs in Houston, TX (NOW HIRING)

Impact Networking

Systems Engineer

Houston, TX · On-site

$75K - $90K/yr

Many prioritized margins while the people doing the work and the clients relying on it became an ... Experience with N-able RMM or similar remote monitoring and management tools a plus. * Knowledge of ...

PBK Architects, Inc.

IT Support Analyst I

Houston, TX · On-site

... IT toolsets, including RMM and ticketing system. Have a working knowledge of Microsoft 365 ... At PBK, the most accomplished and passionate architects, engineers, and thought leaders are working ...

Morgan Stanley

Lead Mainframe Storage Engineer

Houston, TX · On-site

$110K - $165K/yr

Proficiency with system utilities (ICKDSF, IDCAMS, IEBCOPY), and tape management systems (TLMS, RMM ... We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting ...

Impact Networking

Technical Account Manager

Houston, TX · On-site

$95K - $120K/yr

Many prioritized margins while the people doing the work and the clients relying on it became an ... Partner with internal service, engineering, and project teams to route and validate remediation ...

All JobsIt Rmm Engineer JobsIt Rmm Engineer Jobs in Houston, TX

It Rmm Engineer information

See Houston, TX salary details

$34.6K

$86K

$144.4K

How much do it rmm engineer jobs pay per year?

As of Sep 15, 2026, the average yearly pay for it rmm engineer in Houston, TX is $85,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $104,300.00 per year, depending on experience, location, and employer.

What is an IT Rmm engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

What skills and qualifications are needed to thrive as an IT Rmm engineer?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

How does an IT Rmm engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

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Cities near Houston, TX with the most It Rmm Engineer job openings:

It Rmm Engineer jobs near you
Infographic showing various It Rmm Engineer job openings in Houston, TX as of September 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $85,961 per year, or $41.3 per hour.

Network / Server Engineer

Houston, TX • On-site

Fulcrum Technology Solutions
IT Services • 11 - 50 employees
Learn more about Fulcrum Technology Solutionsexternal

Full-time

Re-posted 12 days ago

Job description

Job Summary:
Fulcrum Technology Solutions is an Information Technology and Services company seeking an experienced Engineer to support their Network Operations Center. The role involves serving as a tier 3 escalation point, leading technical operations, and ensuring client satisfaction through effective service management and documentation.
Responsibilities:
• Reporting daily metrics and status to Director of Managed Services
• Serve as Tier 3 escalation for troubleshooting issues relating to network, firewall and server equipment (experience with Palo Alto firewalls, Cisco networking, and hyper converged storage solutions a plus)
• Work with our technical consultants to seamlessly integrate new clients into our Managed Services offerings
• Monitor and maintain our SEIM
• Identify and review potential new services that can be added to our Managed Services offerings and management toolset
• Implement processes for monitoring/alerting, systems maintenance and change control
• Ensure that up-to-date technical documentation exists for all Fulcrum services provided to our clients and take ownership for client reporting
• Serve as Senior technical resource for NOC team
• Train and develop junior engineers
Qualifications:
Required:
• 5+ years of IT experience
• Experience working in a managed service provider (MSP) or IT operations role
• Strong experience working with RMM and PSA systems
• Experience working in a fast-paced environment, with the ability to adapt to frequent change and be able to work a flexible schedule
• Must have demonstrated project management skills, with the ability to manage multiple priorities.
• Ability to interact with and effectively present information to employees, management and customers
• Ability to coach and mentor employees
• Strong Troubleshooting and response skills
• Working understanding of Microsoft Server and virtualization technologies
• Server OS knowledge – Windows (2008/2012/2016) and Linux (RHEL)
• Desktop OS knowledge – Windows and Mac OS X
• Experience with monitoring and patch management systems, like Labtech and Connectwise
• Some knowledge of backup systems such as Datto, Axcient, Commvault etc.
• Strong experience with firewalls, switches, and networking.
• Bachelor’s degree in a related field or equivalent work experience.
Preferred:
• AlienVault Certified Engineer
• Connectwise and Labtech training
• CCNA
• MCSE
• Palo Alto certifications
• VMware training and certifications
Company:
Fulcrum Technology Solutions specializes in technology consulting, data networking, managed infrastructure, security and support services. Founded in 2011, the company is headquartered in Houston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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