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It Rmm Engineer Jobs in Gig Harbor, WA (NOW HIRING)

Administer endpoint management and RMM tooling across company locations.Implement and monitor ... Develop and enforce IT policies, security protocols, and system usage guidelines.Serve as a ...

It Rmm Engineer information

See Gig Harbor, WA salary details

$41.8K

$103.8K

$174.4K

How much do it rmm engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for it rmm engineer in Gig Harbor, WA is $103,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,400.00 and $126,000.00 per year, depending on experience, location, and employer.

What is an IT Rmm engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

What skills and qualifications are needed to thrive as an IT Rmm engineer?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

How does an IT Rmm engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

What job categories do people searching It Rmm Engineer jobs in Gig Harbor, WA look for?

The top searched job categories for It Rmm Engineer jobs in Gig Harbor, WA are:

What cities near Gig Harbor, WA are hiring for It Rmm Engineer jobs?

Cities near Gig Harbor, WA with the most It Rmm Engineer job openings:

IT Help Desk Support - Level I (MSP)

Renton, WA • On-site

K2 Staffing
Recruiting and Staffing Services • 11 - 50 employees

Full-time

Re-posted 5 days ago


Job description

Job Summary:
K2 Staffing is a leading IT Solutions Company in the Renton & Kent, WA areas. They are seeking a temporary Helpdesk Support Level I technician to assist customers with technical issues and manage service tickets until closure.
Responsibilities:
• Front line defense with customers calling in with technical issues
• Ability to properly hand calls off to more experienced technicians when needed
• Following tickets through the process until closure.
• Password resets
• IP Phone setup
• PC setup (i.e. software install, adding domains, etc)
• IT equipment installation
• Printer install (Canon/HP)
• Assisting onsite technical lead with various IT-related projects.
• New User On-boarding
Qualifications:
Required:
• 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
• General understanding of software installation
• General understanding of printer installation
• Excellent customer service skills (courteous, tactful, and professional demeanor).
• Excellent written and verbal communication skills, with experience presenting to groups.
• Reliable work ethic.
Preferred:
• Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification.
• Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system.
• Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Ninja, Kaseya, Datto, Continuum, Connectwise, etc.
Company:
K2 Staffing provides staffing and recruitment services focused on construction, engineering, and related professional roles. Founded in 2019, the company is headquartered in Carlsbad, USA, with a team of 2-10 employees. The company is currently Early Stage.