IT Support Engineer
Troy, MI · On-site
Experience with ConnectWise solutions or similar PSA/RMM platforms (preferred) * Keen attention to ... We deliver Managed IT Services, Support, Cybersecurity, and IT Consulting-acting as the IT ...
IT Support Engineer
Troy, MI · On-site
Experience with ConnectWise solutions or similar PSA/RMM platforms (preferred) * Keen attention to ... We deliver Managed IT Services, Support, Cybersecurity, and IT Consulting-acting as the IT ...
Experience with ConnectWise solutions or similar PSA/RMM platforms (preferred) * Keen attention to ... We deliver Managed IT Services, Support, Cybersecurity, and IT Consulting--acting as the IT ...
Experience with ConnectWise solutions or similar PSA/RMM platforms (preferred) * Keen attention to ... We deliver Managed IT Services, Support, Cybersecurity, and IT Consulting--acting as the IT ...
Experience with ConnectWise solutions or similar PSA/RMM platforms (preferred) * Keen attention to ... We deliver Managed IT Services, Support, Cybersecurity, and IT Consulting--acting as the IT ...
Experience with ConnectWise solutions or similar PSA/RMM platforms (preferred) * Keen attention to ... We deliver Managed IT Services, Support, Cybersecurity, and IT Consulting--acting as the IT ...
Make IT better for People. At SMART I.T. Services , we help real businesses run smoothly with ... MSP operations: ticketing + RMM (ConnectWise / Kaseya-style) * Virtual desktop environments (VDI ...
Make IT better for People. At SMART I.T. Services , we help real businesses run smoothly with ... MSP operations: ticketing + RMM (ConnectWise / Kaseya-style) * Virtual desktop environments (VDI ...
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Service Desk Technician
Detroit, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Quick apply
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Service Desk Technician
Detroit, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
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Service Desk Technician
Detroit, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Quick apply
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Service Desk Technician
Detroit, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Be Seen First
Service Desk Technician
Livonia, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Quick apply
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Service Desk Technician
Livonia, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Be Seen First
Service Desk Technician
Livonia, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Quick apply
Be Seen First
Service Desk Technician
Livonia, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Be Seen First
Service Desk Technician
Ann Arbor, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Quick apply
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Service Desk Technician
Ann Arbor, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Be Seen First
Service Desk Technician
Ann Arbor, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Quick apply
Be Seen First
Service Desk Technician
Ann Arbor, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
... messy "it works... kinda" environment and turning it into something clean, secure, and scalable ... MSP tooling (ticketing/RMM such as ConnectWise/Kaseya-style operations) Nice-to-have (not required ...
... messy "it works... kinda" environment and turning it into something clean, secure, and scalable ... MSP tooling (ticketing/RMM such as ConnectWise/Kaseya-style operations) Nice-to-have (not required ...
Server / Network System Administrator for Managed Service Provider
Bingham Farms, MI · On-site
$63K - $76K/yr
As a Systems Engineer on the Project Team for Huntington Technology, you will play a key role in ... We are more than an IT company. We specialize in customer service. You will become a consistent ...
Quick apply
Server / Network System Administrator for Managed Service Provider
Bingham Farms, MI · On-site
$63K - $76K/yr
As a Systems Engineer on the Project Team for Huntington Technology, you will play a key role in ... We are more than an IT company. We specialize in customer service. You will become a consistent ...
Server / Network System Administrator for Managed Service Provider
Bingham Farms, MI · On-site
$63K - $76K/yr
As a Systems Engineer on the Project Team for Huntington Technology, you will play a key role in ... We are more than an IT company. We specialize in customer service. You will become a consistent ...
Quick apply
Server / Network System Administrator for Managed Service Provider
Bingham Farms, MI · On-site
$63K - $76K/yr
As a Systems Engineer on the Project Team for Huntington Technology, you will play a key role in ... We are more than an IT company. We specialize in customer service. You will become a consistent ...
Network Operations Director
Farmington Hills, MI · On-site
$83K - $112K/yr
Partner with engineering teams on capacity planning , network optimization , and technology ... Qualifications Experience You Have * 8+ years of telecommunications industry experience in IT ...
Network Operations Director
Farmington Hills, MI · On-site
$83K - $112K/yr
Partner with engineering teams on capacity planning , network optimization , and technology ... Qualifications Experience You Have * 8+ years of telecommunications industry experience in IT ...
It Rmm Engineer information
See Detroit, MI salary details
$37.1K - $47.8K
5% of jobs
$47.8K - $58.5K
10% of jobs
$66.4K is the 25th percentile. Wages below this are outliers.
$58.5K - $69.3K
14% of jobs
$69.3K - $80K
16% of jobs
The median wage is $84.4K / yr.
$80K - $90.7K
13% of jobs
$90.7K - $101.4K
14% of jobs
$105.5K is the 75th percentile. Wages above this are outliers.
$101.4K - $112.1K
10% of jobs
$112.1K - $122.8K
5% of jobs
$122.8K - $133.5K
7% of jobs
$133.5K - $144.2K
3% of jobs
$144.2K - $154.9K
3% of jobs
$37.1K
$92.2K
$154.9K
How much do it rmm engineer jobs pay per year?
As of Jun 19, 2026, the average yearly pay for it rmm engineer in Detroit, MI is $92,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $111,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an IT RMM Engineer, and why are they important?
To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.
What is an IT RMM Engineer?
An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.
How does an IT RMM Engineer typically collaborate with other IT staff and clients to resolve technical issues?
An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.
What is the difference between It Rmm Engineer vs It Support Specialist?
| Aspect | It Rmm Engineer | It Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, RMM platform certifications | CompTIA A+, Microsoft Certified, Help Desk certifications |
| Work Environment | Managed service providers, IT firms, remote monitoring setups | Corporate offices, help desks, on-site support |
| Job Focus | Remote monitoring, automation, network management | End-user support, troubleshooting, hardware/software issues |
The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.
What are popular job titles related to It Rmm Engineer jobs in Detroit, MI? For It Rmm Engineer jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching It Rmm Engineer jobs in Detroit, MI look for? The top searched job categories for It Rmm Engineer jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for It Rmm Engineer jobs? Cities near Detroit, MI with the most It Rmm Engineer job openings:
Full-time
Medical, Life, Retirement, PTO
Posted 11 days ago
Job description
IT Support Engineer
Join a Future-Focused Managed Services Team
Are you an experienced IT professional ready to take the next step in your career? Do you want to work for a forward-thinking organization that values collaboration, innovation, and continuous professional growth?
Hyperion Managed Services is seeking a skilled IT Support Engineer to join our team full-time. In this role, you will help identify opportunities for improvement, implement secure and scalable technical solutions, and play a key part in enhancing our clients' operational efficiency.
Why You'll Love Working with Us
What You'll Do
What Makes You a Great Fit
About Hyperion Managed Services
Hyperion Managed Services is a Michigan-based Managed IT Services Provider supporting small to mid-sized organizations. We deliver Managed IT Services, Support, Cybersecurity, and IT Consulting-acting as the IT department for our clients and partnering with larger organizations on complex initiatives.
To learn more, visit www.hyperionms.com.
Join a Future-Focused Managed Services Team
Are you an experienced IT professional ready to take the next step in your career? Do you want to work for a forward-thinking organization that values collaboration, innovation, and continuous professional growth?
Hyperion Managed Services is seeking a skilled IT Support Engineer to join our team full-time. In this role, you will help identify opportunities for improvement, implement secure and scalable technical solutions, and play a key part in enhancing our clients' operational efficiency.
Why You'll Love Working with Us
- Competitive salary based on experience and certifications
- Performance bonuses + commission opportunities
- Mileage reimbursement
- Generous paid time off
- Certification and ongoing education reimbursement
- 401(k) with company match
- Health insurance with company contribution
- Life insurance and long-term disability
- Clear pathways for professional advancement
- A collaborative, learning-focused team culture
What You'll Do
- Respond to and resolve support tickets through our help desk platform
- Troubleshoot, diagnose, and remediate issues across modern IT infrastructure
- Support and participate in planning and deployment of client projects
- Assist with onboarding new clients, ensuring secure, documented, and seamless transitions
- Follow established workflows and contribute to continuous improvement of processes
- Complete documentation, reports, and project tasks with accuracy and timeliness
- Advocate for security best practices and help clients adopt modern technologies (cloud, MFA/SSO, automation, etc.)
What Makes You a Great Fit
- Current industry certifications (Microsoft, Cisco, CompTIA, or equivalent)
- Strong understanding of modern security frameworks (Zero Trust, MFA enforcement, EDR solutions)
- 3+ years of experience with a Managed Service Provider (MSP) environment
- Proficiency with Windows, macOS, and common business applications
- Experience supporting cloud platforms such as Microsoft 365 and Azure
- Ability to explain technical concepts clearly to non-technical users
- Bachelor's degree in Information Technology or related field (preferred)
- Experience with ConnectWise solutions or similar PSA/RMM platforms (preferred)
- Keen attention to detail, excellent documentation habits, and a passion for continuous learning
About Hyperion Managed Services
Hyperion Managed Services is a Michigan-based Managed IT Services Provider supporting small to mid-sized organizations. We deliver Managed IT Services, Support, Cybersecurity, and IT Consulting-acting as the IT department for our clients and partnering with larger organizations on complex initiatives.
To learn more, visit www.hyperionms.com.