Make IT better for People. At SMART I.T. Services , we help real businesses run smoothly with ... MSP operations: ticketing + RMM (ConnectWise / Kaseya-style) * Virtual desktop environments (VDI ...
Make IT better for People. At SMART I.T. Services , we help real businesses run smoothly with ... MSP operations: ticketing + RMM (ConnectWise / Kaseya-style) * Virtual desktop environments (VDI ...
Be Seen First
Service Desk Technician
Detroit, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Quick apply
Be Seen First
Service Desk Technician
Detroit, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Be Seen First
Service Desk Technician
Ann Arbor, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Quick apply
Be Seen First
Service Desk Technician
Ann Arbor, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Be Seen First
Service Desk Technician
Livonia, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
Quick apply
Be Seen First
Service Desk Technician
Livonia, MI · On-site
$17 - $22/hr
Build Your IT Career with XFER Communications Are you passionate about technology and ready to take ... Use our Remote Monitoring and Management (RMM) tools to proactively respond to system alerts.
... messy "it works... kinda" environment and turning it into something clean, secure, and scalable ... MSP tooling (ticketing/RMM such as ConnectWise/Kaseya-style operations) Nice-to-have (not required ...
... messy "it works... kinda" environment and turning it into something clean, secure, and scalable ... MSP tooling (ticketing/RMM such as ConnectWise/Kaseya-style operations) Nice-to-have (not required ...
Server / Network System Administrator for Managed Service Provider
Bingham Farms, MI · On-site
$63K - $76K/yr
As a Systems Engineer on the Project Team for Huntington Technology, you will play a key role in ... We are more than an IT company. We specialize in customer service. You will become a consistent ...
Quick apply
Server / Network System Administrator for Managed Service Provider
Bingham Farms, MI · On-site
$63K - $76K/yr
As a Systems Engineer on the Project Team for Huntington Technology, you will play a key role in ... We are more than an IT company. We specialize in customer service. You will become a consistent ...
Server / Network System Administrator for Managed Service Provider
Bingham Farms, MI · On-site
$63K - $76K/yr
As a Systems Engineer on the Project Team for Huntington Technology, you will play a key role in ... We are more than an IT company. We specialize in customer service. You will become a consistent ...
Quick apply
Server / Network System Administrator for Managed Service Provider
Bingham Farms, MI · On-site
$63K - $76K/yr
As a Systems Engineer on the Project Team for Huntington Technology, you will play a key role in ... We are more than an IT company. We specialize in customer service. You will become a consistent ...
As a Systems Engineer on the Project Team for Huntington Technology, you will play a key role in ... We are more than an IT company. We specialize in customer service. You will become a consistent ...
Quick apply
As a Systems Engineer on the Project Team for Huntington Technology, you will play a key role in ... We are more than an IT company. We specialize in customer service. You will become a consistent ...
Network Operations Director
Farmington Hills, MI · On-site
$83K - $112K/yr
Partner with engineering teams on capacity planning , network optimization , and technology ... Qualifications Experience You Have * 8+ years of telecommunications industry experience in IT ...
Network Operations Director
Farmington Hills, MI · On-site
$83K - $112K/yr
Partner with engineering teams on capacity planning , network optimization , and technology ... Qualifications Experience You Have * 8+ years of telecommunications industry experience in IT ...
It Rmm Engineer information
See Dearborn, MI salary details
$34.5K - $44.5K
5% of jobs
$44.5K - $54.5K
10% of jobs
$61.7K is the 25th percentile. Wages below this are outliers.
$54.5K - $64.4K
14% of jobs
$64.4K - $74.4K
16% of jobs
The median wage is $78.5K / yr.
$74.4K - $84.4K
13% of jobs
$84.4K - $94.3K
14% of jobs
$98.2K is the 75th percentile. Wages above this are outliers.
$94.3K - $104.3K
10% of jobs
$104.3K - $114.2K
5% of jobs
$114.2K - $124.2K
7% of jobs
$124.2K - $134.2K
3% of jobs
$134.2K - $144.1K
3% of jobs
$34.5K
$85.8K
$144.1K
How much do it rmm engineer jobs pay per year?
As of Jun 26, 2026, the average yearly pay for it rmm engineer in Dearborn, MI is $85,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $104,100.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an IT RMM Engineer, and why are they important?
To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.
What is an IT RMM Engineer?
An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.
How does an IT RMM Engineer typically collaborate with other IT staff and clients to resolve technical issues?
An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.
What is the difference between It Rmm Engineer vs It Support Specialist?
| Aspect | It Rmm Engineer | It Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, RMM platform certifications | CompTIA A+, Microsoft Certified, Help Desk certifications |
| Work Environment | Managed service providers, IT firms, remote monitoring setups | Corporate offices, help desks, on-site support |
| Job Focus | Remote monitoring, automation, network management | End-user support, troubleshooting, hardware/software issues |
The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.
What are popular job titles related to It Rmm Engineer jobs in Dearborn, MI? For It Rmm Engineer jobs in Dearborn, MI, the most frequently searched job titles are:
What job categories do people searching It Rmm Engineer jobs in Dearborn, MI look for? The top searched job categories for It Rmm Engineer jobs in Dearborn, MI are:
What cities near Dearborn, MI are hiring for It Rmm Engineer jobs? Cities near Dearborn, MI with the most It Rmm Engineer job openings:
Full-time
Medical, Retirement, PTO
Posted 18 days ago
Job description
IT Support & Automation Engineer (Managed Services)
Utica, MI (office-first with flexibility / hybrid options) | Microsoft 365 • Azure • Networking • Security • Automation • MSP Tooling
Speak Geek. Be Human. Make IT better for People.
At SMART I.T. Services, we help real businesses run smoothly with proactive managed IT-cloud, cybersecurity, networking, and support that people actually enjoy working with. A big part of how we do that is automation: smarter workflows, fewer repetitive tasks, better service, and modern tools that help teams move fast without cutting corners.
If you love technology, like talking to people, and get real satisfaction from turning messy problems into clean systems, you'll fit in here.
What you'll do
We'll love it if you have any of these-but they're not required:
We're open to multiple experience levels. If you bring strong fundamentals, curiosity, and a service mindset, we'll match responsibilities to your skills and help you level up quickly.
Hybrid/Flex Role - Local Residency Required
This position offers some flexible and hybrid scheduling; however, candidates must reside within 150 miles of Detroit, MI to support on-site client needs, occasional in-person meetings, and time-sensitive dispatches.
Benefits
If you want a role where you combine people-first support with cloud, security, networking, and automation-apply today.
3 quick questions (so I can finalize the best version for posting)
Utica, MI (office-first with flexibility / hybrid options) | Microsoft 365 • Azure • Networking • Security • Automation • MSP Tooling
Speak Geek. Be Human. Make IT better for People.
At SMART I.T. Services, we help real businesses run smoothly with proactive managed IT-cloud, cybersecurity, networking, and support that people actually enjoy working with. A big part of how we do that is automation: smarter workflows, fewer repetitive tasks, better service, and modern tools that help teams move fast without cutting corners.
If you love technology, like talking to people, and get real satisfaction from turning messy problems into clean systems, you'll fit in here.
What you'll do
- Support end users and business owners with clear communication and calm troubleshooting.
- Own tickets end-to-end: diagnose, resolve, document, and follow through.
- Work proactively (not just break/fix): monitoring, patching, security improvements, and prevention.
- Build and improve workflows using modern tooling-process automation, integrations, and orchestrated runbooks (think n8n / Zapier-style approaches, plus service workflow improvements).
- Help clients adopt modern productivity tooling (including Microsoft Copilot and AI-assisted use cases) in practical, secure ways.
- Microsoft 365 / Azure, Windows Server, Active Directory / Entra ID (identity)
- Networking: firewalls, switching, wireless, VPNs (Cisco / Cisco Meraki exposure is a plus)
- VoIP phone systems
- Cybersecurity best practices and tools (MFA, endpoint hardening, least privilege, backup awareness)
- MSP operations: ticketing + RMM (ConnectWise / Kaseya-style)
- Virtual desktop environments (VDI / VMware-style platforms)
- Cloud + "data-center style" environments (hybrid happens)
- You're the one friends/family/neighbors call when "the Wi-Fi is weird" or a laptop is doing something unholy.
- You tinker because you want to-home setup, cloud sandbox, scripts, automations, integrations, security settings... anything that helps you learn.
- You enjoy making systems simpler: fewer clicks, fewer steps, fewer repeat issues.
- You can "speak geek," but you genuinely like people-and you explain things without making anyone feel dumb.
We'll love it if you have any of these-but they're not required:
- OpenClaw (AI framework) experience for building/operating agentic workflows
- Docker familiarity
- Kubernetes fundamentals (or curiosity to learn)
- Linux, especially Ubuntu (basic admin + troubleshooting)
- Local/private LLMs (local model setups), RAG, self-hosted agent tools, or building a small "AI server"/lab
- Experience supporting insurance agencies / regulated SMBs
- Scripting/automation mindset (PowerShell, Python, low-code, APIs)
- Cloud/security exposure (certs welcome, not required)
We're open to multiple experience levels. If you bring strong fundamentals, curiosity, and a service mindset, we'll match responsibilities to your skills and help you level up quickly.
Hybrid/Flex Role - Local Residency Required
This position offers some flexible and hybrid scheduling; however, candidates must reside within 150 miles of Detroit, MI to support on-site client needs, occasional in-person meetings, and time-sensitive dispatches.
Benefits
- 401(k) retirement program
- Health insurance
- Paid time off
- Your birthday off
If you want a role where you combine people-first support with cloud, security, networking, and automation-apply today.
3 quick questions (so I can finalize the best version for posting)
- What exact job title do you want on the ad: Service Desk Engineer, IT Support Engineer, Managed Services Engineer, or something else?
- For this role, should networking (firewalls/switching/wireless) be framed as a core expectation, or "exposure is a plus"?
- Do you want the posting to mention client site visits as "occasional," "regular," or keep it implied via the 150-mile requirement?
About smart it services
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Sterling Heights, MI, US
Year founded
1991