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It Rmm Engineer Jobs in Pennsylvania (NOW HIRING)

... file (RMM). * General housekeeping and movement of devices back to the field via the inventory ... At Philips, it is not typical for an individual to be hired at or near the top end of the range for ...

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IT Systems Engineer Level III

Wyomissing, PA ยท On-site

$75K - $100K/yr

Follow the IT Best practice policies and procedures for effective and efficient execution. * Make ... on * Experience using PSA, RMM, and Remote Access tools * Experience implementing and ...

... need IT involvement. The ability to work independently and remain self-motivated is a must. A ... Experience with PSA and RMM Tools Preferred Experience * 1+ year in a Managed Service Provider ...

This role is ideal for someone early in their IT career who enjoys troubleshooting, working ... Escalate complex issues to senior technicians, systems engineers, vendors, or client contacts when ...

... RMM, RVP) and our MEP NAMs. While in the field, you'll focus on driving top-line sales through ... it. You also have: * Bachelor's degree required (Business Management or Engineering preferred)

It Rmm Engineer information

See Pennsylvania salary details

$37.6K

$93.4K

$156.9K

How much do it rmm engineer jobs pay per year?

As of Jul 27, 2026, the average yearly pay for it rmm engineer in Pennsylvania is $93,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $113,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT RMM Engineer, and why are they important?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

What is an IT RMM Engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

How does an IT RMM Engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

What are popular job titles related to It Rmm Engineer jobs in Pennsylvania? For It Rmm Engineer jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching It Rmm Engineer jobs in Pennsylvania look for? The top searched job categories for It Rmm Engineer jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for It Rmm Engineer jobs? Cities in Pennsylvania with the most It Rmm Engineer job openings:

Infrastructure & Security Engineer

MSP Hire, Inc.

Belle Vernon, PA โ€ข On-site

$80K - $110K/yr

Full-time

Medical, Retirement, PTO

Posted 2 days ago


Job description

Mechanicusย LLCย is a managed service provider with a security-forward practice โ€” Microsoft Sentinel,ย Blackpointย MDR, and a real SOC workflow rather than a "we forward alerts to a third party" arrangement.ย Roughly aย quarter of our monthly ticket volume is security work: targeted phishing investigations, malicious login attempts, SIEM triage, and MDR collaboration. We need a senior engineer who can own that work end-to-end.ย 

Weโ€™reย looking for aย Infrastructure & Security Engineerย who will serve as the senior technical escalation point for complex infrastructure, cloud, and security issues across client environments.ย ย 

You'llย be the person Tier 2 calls when the impossible-travel alert turns out to be real, when the AVD environment needs re-architecting, when a client's M365 tenant has been compromised at 2am.ย You'llย also drive the proactive work โ€” hardening, detection engineering, post-incident reviews โ€” that keeps the volume from getting worse.ย 

Weย don'tย expect youย to be inย theย office. We do expect youย to beย reachable during a P1.ย 


Whatย Youโ€™llย Be Doingย 

Security Operations & Incident Responseย 

  • Investigate phishing attacks, suspicious login activity, and account compromise incidentsย 

  • Perform threat hunting, log analysis, containment, and remediationย 

  • Lead response efforts for Microsoft 365 and Azure-related security eventsย 

  • Collaborate with security partners and vendors during active incidentsย 

  • Conduct post-incident reviews and improve prevention strategiesย 

Microsoft 365 & Identity Securityย 

  • Design and improve Conditional Access policies and identity security controlsย 

  • Manage andย optimizeย Microsoft Defender and Entra ID security featuresย 

  • Implement security baselines and hardening standards across client environmentsย 

  • Improve MFA, privileged access, and identity governance workflowsย 

Cloud & Infrastructure Engineeringย 

  • Support and troubleshoot Azure infrastructure and Azure Virtual Desktop environmentsย 

  • Handle complex escalations involving networking, virtualization, storage, and authenticationย 

  • Lead migrations involving Microsoft 365, Azure, servers, and cloud infrastructureย 

  • Assistย with automation and infrastructure-as-code initiativesย 

Technical Leadershipย 

  • Serve as the Tier 3 escalation point for advanced technical issuesย 

  • Mentor junior engineers and contribute to technical standardsย 

  • Create documentation, operational runbooks, and repeatable processesย 

  • Identifyย recurring problems and build long-term solutionsย 

Whatย Weโ€™reย Looking Forย 

  • 5+ yearsย of progressive IT experience, with at leastย 2 years focused on security operationsย (SOC analyst, security engineer, or senior engineer at a security-focused MSP).ย 

  • Strongย Microsoft 365 security stackย experience: Defender for Office 365, Defender for Endpoint, Defender for Identity, Entra ID Protection, Conditional Access at scale.ย 

  • Solidย Azureย fundamentals โ€” Entra ID, AVD, networking (VNets, NSGs, Private Endpoints), RBAC, and at least familiarity withย IaCย (Bicep or Terraform).ย 

  • Incident response experienceย โ€”ย you'veย workedย a real BEC, a real ransomware incident, or a real account takeover end-to-end and can talk through the timeline, the decisions, and whatย you'dย do differently.ย 

  • PowerShell at a functional scripting level โ€” able to automate administrative tasks, work with Microsoft 365/Azure modules, and troubleshoot or modify existing scripts.

  • Excellent written communication โ€” incident reports, RCA documents, client-facing summaries thatย don'tย make a non-technical CFO panic.ย 

Nice To Haveย 

  • Certifications:ย SC-200, SC-300, AZ-500ย (mapped directly to our Microsoft Sentinel / Entra ID / Azure security work)ย 
  • Operational experience withย Blackpointย Cyber MDR โ€” incident handoff, isolation decisions, post-incident workflow with their SOC.ย 
  • Hands-on with our full operational stack:ย 
    • HaloPSAย (PSA/ticketing)
    • NinjaOneย /ย NinjaRMMย (RMM)ย 
    • CIPPย (M365 multi-tenant admin)ย 
    • Huduย (documentation)ย 
  • Barracuda Email Protectionย policy management and incident response (BEC, mass-quarantine events).
  • Experience designing CIS or NIST CSF-aligned baselines for SMB clients running Microsoft 365 and Azure.

HR Information:ย 

  • Full-time, permanent roleย 
  • Salary: $80,000 โ€“ $110,000 depending on experienceย and certificationsย 
    • Annual performance bonus tied to security KPIs (mean time to detect, mean time toย contain, recurring-incident reduction)
  • Health insurance
  • Simple IRAย 
  • 12 daysย PTO to start (accrual increases with tenure) + 8 paid holidays
  • Remote position (candidates living in Pittsburgh or surrounding areas are highly preferred)
  • Schedule: Mondays-Fridays, 8 AM โ€“ 5PMย 
  • Home office stipendย