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It Rmm Engineer Jobs in New Jersey (NOW HIRING)

MyManagedTech

IT Operations Manager

Mount Laurel, NJ · On-site

$90K/yr

Communicate with fellow engineers, vendors, and clients to promote a professional and positive ... with:     NinjaOne RMM     Unifi/Ubiquiti     Synology NAS ...

Morgan Stanley

$110K - $165K/yr

Proficiency with system utilities (ICKDSF, IDCAMS, IEBCOPY), and tape management systems (TLMS, RMM ... We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting ...

Zero Hiring

POD Lead

Lakewood, NJ · On-site

$80K - $110K/yr

It's a close-knit team with very low turnover and a culture that rewards people who think for ... Coach engineers on troubleshooting methodology and technical best practice. * Run ticket reviews ...

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It Rmm Engineer information

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$38.1K

$94.6K

$158.9K

How much do it rmm engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for it rmm engineer in New Jersey is $94,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $114,700.00 per year, depending on experience, location, and employer.

What is an IT Rmm engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

What skills and qualifications are needed to thrive as an IT Rmm engineer?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

How does an IT Rmm engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

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It Rmm Engineer jobs near you

IT Operations Manager

MyManagedTech

Mount Laurel, NJ • On-site

$90K/yr

Other

Re-posted 27 days ago

Job description

Job Overview:
  Effectively work with and lead a team of capable engineers. Solve problems and present solutions for day-to-day issues and long term projects. Plan effectively for future changes (i.e. Windows 10 end-of-life, changes to  Microsoft MFA). Work within client environments to maintain a secure and highly available environment. Communicate with fellow engineers, vendors, and clients to promote a professional and positive environment.

Job Responsibilities:
  - Serve as a team leader and escalation resource with regard to network and systems administration 
  - To manage and/or assist in ongoing projects and day-to-day demands
  - Organize, coordinate, and prioritize multiple activities and resources (i.e. people, equipment, and supplies) and adhere to project schedules
  - Maintain complete and accurate documentation that can be referenced by other technicians easily and effectively

Knowledge Required:
  - Networking: 
    Layer 2 and 3 switching, NAS/SAN, VLANs, DNS, DHCP, Routing, VPN and related protocols 
  - Concepts:
    Backup and Disaster Recovery
    Device Security Standards    
  - Technologies we work with: 
    NinjaOne RMM
    Unifi/Ubiquiti
    Synology NAS
    Windows Server (2012, 2019, etc) and associated roles
      FSMOs
      Active Directory
      RRAS
      DHCP
      DNS
    Microsoft 365 Management 
      Microsoft 365 Admin Center, Entra ID, Azure, Exchange, Teams
      Microsoft Licensing and related best-practices

Key Skills:
  - Communication - Whether through written or oral communication, always keep in mind the audience and setting, and express information in a respectful manner that is conducive to teamwork and maintaining a positive environment
  - Customer Service - An ability to effectively work with those who may lack knowledge in IT, build positive relationships with customers and vendors, and resolve concerns or issues that clients may present
  - Problem Solving - Identify problems in an environment, and develop solutions that efficiently resolve issues 
  - Attention to Detail - In writing documentation, implementing solutions, or planning projects, mind details and be aware of the side effects specific actions may produce

Education and Experience:
  Ten (10) years of experience in this or a related position